22 Reviews of Toyota Marin - Service Center
From purchase to car service! Customer service is consistently above the rest. I made it before service appt., no issue in getting car ready before I expected. Overall customer service has been gre consistently above the rest. I made it before service appt., no issue in getting car ready before I expected. Overall customer service has been great! Easy why there have been 4 cars bought or leased in last 4 years. More
When we bought our car in 2007, the salesman tried to talk us into buying insurance on the cars' electronics, because "that was build to break down after a few years". Only the clock kicked the bucket, t talk us into buying insurance on the cars' electronics, because "that was build to break down after a few years". Only the clock kicked the bucket, the rest still works. With other parts of the cr, we were less lucky. After <50K miles, we needed a new transmission. About 1.5 y after installing the new transmission, we noticed a clanking sound that got louder and louder over the years, with repeated visits at a Toyota repair shop (then in another state, where we moved), where they found nothing initially. However, after the third visit, it turned out that the flex plate was cracked, due to a misalignment, resulting from a missing line up pin that apparently was forgotten when switching out the transmission. Regarding the pricing for repairs, all I can say is that Toyota Marin charges the double amount of money what competing garages would charge, even for trivial jobs such as light bulb change or oil change, let alone the bigger repair jobs. To us, Toyota Marin is a synonym for 'disappointment'. More