Toyota Mercedes-Benz Sprinter of Bellingham

Since we bought our Avalon in 2003 we have been with this dealer exclusively. We love this vehicle and even though it’s aging we are not interested in looking to replace it. We have had excellent service a dealer exclusively. We love this vehicle and even though it’s aging we are not interested in looking to replace it. We have had excellent service and as a result we’ve needed very few repairs or replacements and I think that’s due to their diligence and recommending what and when the vehicle needs service. More

I bought a certified used 2018 RAV4 in December 2019. Kai the salesman, was very professional and answered all my questions and I felt no pressure tactics. I called to make an appointment with Robyn of the s the salesman, was very professional and answered all my questions and I felt no pressure tactics. I called to make an appointment with Robyn of the service department for the cars service maintenance and received the same professional treatment. Upon arriving for my appointment Daniell was also very professional and courteous in taking care of the car and to me. I would highly recommend this dealership to my friends. More

Daniel did a great job of communicating and walking me through the process! He made it easy to get in and out so I could get back to work! through the process! He made it easy to get in and out so I could get back to work! More

The service workers were very friendly and fast. The waiting lounge was clean and respected social distancing. The service center is convenient to use and everything they did to my car was explained. waiting lounge was clean and respected social distancing. The service center is convenient to use and everything they did to my car was explained. More

Poor customer service all around. Even left debris from shoes in the passenger side of car. Will not be back. I’d rather drive to Foothills. shoes in the passenger side of car. Will not be back. I’d rather drive to Foothills. More

James was great to work with and we had a positive buying experience. He was open honest, funny, and very knowledgeable. We will recommend him to others. experience. He was open honest, funny, and very knowledgeable. We will recommend him to others. More

Great service, polite, informative, and usually quite prompt. We have serviced our vehicle here since purchasing it in another part of the state 7.5 years ago. prompt. We have serviced our vehicle here since purchasing it in another part of the state 7.5 years ago. More

Online appointment scheduling is great. Quick check in and check out processes. Updates and confirmation of vehicle status is helpful. Facility is always clean and good social distancing items in place. and check out processes. Updates and confirmation of vehicle status is helpful. Facility is always clean and good social distancing items in place. More

Excellent service, abiding by all Covid precautions. Clean car upon return, service provided in time frame promised. Easy to schedule and close to my home. Clean car upon return, service provided in time frame promised. Easy to schedule and close to my home. More

This dealer did not do what I had scheduled to have done. I scheduled a 30000 mile service I got a 5000 mile service. The air filter was rated at yellow and the paperwork said we declined to replace it. We d I scheduled a 30000 mile service I got a 5000 mile service. The air filter was rated at yellow and the paperwork said we declined to replace it. We did not. We had to make the tech change the cabin air filter we had received from one of our previous visits. We were not charged for the 30000 mile service but it should have been done as scheduled and all filters changed. We did question another dealer about what should have been done. We were told exactly what we were expecting, but did not receive. We will probably use the other dealer for our future service needs. More