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Toyota Of Bedford

Bedford, OH

4.8
495 Reviews

18151 Rockside Road

Bedford, OH

44146

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Showing 495 reviews

February 19, 2026

These guys try to relentlessly slide in unnecessary fees to your vehicle purchase and hope that you don’t notice. If you’re buying a used vehicle, the salesman lie about issues with the vehicle and tell you More

by Markj248
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel, Brandon
Feb 20, 2026 -

Toyota Of Bedford responded

Hello, Your experience with our Sales Team is important to us here at Toyota of Bedford, and I would appreciate the opportunity to speak with you about the total cost of your purchase, as well as the condition of your vehicle. Please email me with your preferred contact information. Thank you, Mike Press General Manager Toyota of Bedford mpress@penskeautomotive.com

Feb 21, 2026 -

Markj248 responded

Just as an update, I did send the General Manager Mike Press my contact info as he asked for but he never reached out to me. Obviously he asked for this information publicly just to make it appear that he would rectify the situation but I can tell you that he never called me. What a joke. If that doesn’t tell you what’s going on at this dealership then I don’t know what to tell you. Shady from top to bottom smh

February 17, 2026

Staff was very helpful and made my experience painless. So excited to be in my new 4Runner! More

by ajeff010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenna
Feb 17, 2026 -

ajeff010 responded

Staff was very helpful and made my experience painless. So excited to be in my new 4Runner!

Feb 17, 2026 -

Toyota Of Bedford responded

We appreciate you choosing Toyota of Bedford for your new 4Runner. Our team is glad to have made your experience smooth. Enjoy your new vehicle.

January 24, 2026

Dayna was excellent. She is polite, courteous, and a consummate professional. It was a pleasure working with her. Ryan was also so great to work with. More

by barb.cepeda
Recommend Dealer
Yes
Employees Worked With
Dayna Lopez, Ryan, Robert
Jan 24, 2026 -

Toyota Of Bedford responded

We appreciate your kind words about our team at Toyota of Bedford. We're glad Dayna and Ryan made your experience positive. Thank you for sharing your feedback.

January 23, 2026

Alicia was very good at connecting and follow-up she kept me well informed. Thankyou More

by Surare
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alicia, Alex and Jovan (Eric?)
Jan 24, 2026 -

Toyota Of Bedford responded

We appreciate your feedback about our team and are glad Alicia provided great support. Thank you for choosing Toyota of Bedford.

January 21, 2026

Alicia helped me find the right car and was able to work with me to get me where I want to be at with monthly payments and was super attentive and patient working with me! She provided the best customers se More

by POLOCYJUSTIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia smith
Jan 21, 2026 -

Toyota Of Bedford responded

We appreciate your kind words about our team's support at Toyota of Bedford. It's great to hear you found the right vehicle and payment plan. Thanks for recommending us.

January 19, 2026

People who worked there were very knowledgeable of the the product they were selling. Very pleased. The people are very professional. Great leadership at this dealership. Thanks More

by Big Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake , Brandon , Destiny Mike
Jan 19, 2026 -

Toyota Of Bedford responded

We appreciate your kind words about our team's knowledge and professionalism. Thank you for choosing Toyota of Bedford. We hope you enjoy your new vehicle.

January 18, 2026

Harold was tremendous. Sent a video walk through of the vehicle via email. He made the application experience seamless. I arrived with my family in tow and they made th More

by Charles Honeycutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Russell
January 05, 2026

I recently purchased my RAV4 from Toyota of Bedford. Alicia represented the dealership, and me, with a great deal of professionalism. She listened to my questions and dealt with them completely to a fin More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia
Jan 05, 2026 -

Toyota Of Bedford responded

Thank you for sharing your experience with Toyota of Bedford. We're glad our team provided thorough support during your RAV4 purchase. Please feel free to reach out if you need anything else.

January 04, 2026

The Salesman Miki is the Best! He made the whole transaction a very special experience! More

by wfletch57
Recommend Dealer
Yes
Employees Worked With
Miki
Jan 04, 2026 -

Toyota Of Bedford responded

We appreciate your feedback about our team at Toyota of Bedford. We're glad your transaction went smoothly. Thank you for sharing your experience.

December 29, 2025

Friendly Helpful Understanding No pressure Jacob Hite was wonderful to work with. The Dealership itself is very clean and welcoming. More

by gerry kiral
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Hite (Sales) and "Smiley" (Finance).
Dec 29, 2025 -

Toyota Of Bedford responded

We appreciate your kind words about our team and clean, welcoming environment at Toyota of Bedford. Thank you for sharing your experience.

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