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Toyota Of Bedford
Bedford, OH
504 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 504 reviews
April 03, 2026
I had the best experience buying my Tomca truck from Mark Atzberger. Mark and his team were very professional . I am already telling friends about Matt Atzberger and I recommend Toyota if Bedford. Atzberger. Mark and his team were very professional . I am already telling friends about Matt Atzberger and I recommend Toyota if Bedford. More
by kbslvl
Employees Worked With
Mark Atberger
April 03, 2026
I am writing to file a complaint regarding a lease completed on March 30, 2026, for my 19-year-old son, a first-time buyer with limited income (~$2,000/month). While the base payment is $386.65, the t completed on March 30, 2026, for my 19-year-old son, a first-time buyer with limited income (~$2,000/month). While the base payment is $386.65, the total cost including required insurance exceeds $1,000 per month, which is financially unsustainable and was not properly explained at the time of sale. He was told this was his only vehicle option, limiting his ability to make an informed decision. Optional add-ons increased the cost without clear disclosure, a $900 charge was taken without a clear explanation, and key vehicle details were not fully discussed. After reviewing multiple complaint platforms, I found consistent concerns regarding lack of transparency, pressure tactics, and unethical sales practices at this dealership. I also noted repeated concerns involving the General Manager, Mike Press, suggesting a pattern of dismissive behavior toward customers after the sale. Additionally, I understand this dealership operates with limited oversight, which may contribute to inconsistent practices, lack of transparency, and difficulty escalating concerns. This experience raises serious concerns regarding fairness, transparency, and ethical business conduct. More
by Tureyah
Employees Worked With
Two
March 28, 2026
My Experience with Toyota staff, has been Amazing, they are very considerate of their customers, , its always very clean and neat. The staff is always friendly and compassionate. are very considerate of their customers, , its always very clean and neat. The staff is always friendly and compassionate. More
by LorettaWin
Employees Worked With
Daina Lopaz
March 21, 2026
Terrible! !!!! Had gap insurance and canceled it. They got the check and kept it for months. Tracked it down to them and had to threaten them with turning them !!!! Had gap insurance and canceled it. They got the check and kept it for months. Tracked it down to them and had to threaten them with turning them in to the Ohio AG. After threatening them I had the check in my hand the next day via FED-EX overnight express. What a bunch of losers!!! More
by forrest3221
Employees Worked With
don't remember
February 19, 2026
These guys try to relentlessly slide in unnecessary fees to your vehicle purchase and hope that you don’t notice. If you’re buying a used vehicle, the salesman lie about issues with the vehicle and tell you to your vehicle purchase and hope that you don’t notice. If you’re buying a used vehicle, the salesman lie about issues with the vehicle and tell you that it’s nothing. I bought a vehicle with an issue that the salesman lied about and 4 days later it’s so bad that I have to get the vehicle looked at and this dealership would not even take my call nor call me back until a rep from Toyota made them smh. Once I talked to the dealership about the issue, they refused to help out and basically said that it’s your car now. While I was there, one lady got up and stormed out of the dealership when they put the numbers in front of her for the vehicle that she was trying to negotiate for. This is by far THEE worst dealership that I’ve ever been to. These guys are very shady. Save yourself from a terrible experience and take your business anywhere but there! More
by Markj248
Employees Worked With
Joel, Brandon
