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Toyota World Of Lakewood

Lakewood Township, NJ

4.4
854 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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854 Reviews of Toyota World Of Lakewood

November 26, 2014

Sam made me a happy camper I was contemplating toyota for my next to suv when I decided to try toyota world. I ran into Sam, a very knowledgeable sales person. After answering a More

by dwaku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Johnson
Dec 01, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you so much for your feedback and your kind words. We appreciate you for taking the time to review our dealership and share your experience with our team. We work hard to provide the best customer service possible, and I am pleased that Sam was able to help guide you through the buying process. He truly is a big asset to our team. Thanks for choosing Toyota World of Lakewood. It was a pleasure doing business with you, and we look forward to working with you again in the future. Please let us know if there is anything else we can assist you with! -Mark Fusco, Sr., General Manager

November 25, 2014

Great price great experience Friendly & good experience. Not pushy. After some time they were able to meet our price. The place was a little busy so we dealt with two salesmen but More

by Rav4ltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Paula, Xavier Lyles
Dec 09, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you for your review. Customer feedback is very important to our team. We appreciate you for sharing your experience with our dealership. I am pleased to hear that our staff was able to help find the right car for you. We strive to create a stress free shopping experience for all of our customers, and I am glad that we were able to exceed your expectations. Please let us know if you need anything else. We are here to help! -Mark Fusco, Sr., General Manager

November 25, 2014

Unmatched Salesmanship and integrity Xavier is a excellent salesman with the determination to provide the best car buying experience to a customer. He was straight forward and direct with More

by zmcrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Paula, Xavier Lyles
Dec 09, 2014 -

Toyota World Of Lakewood responded

Hello - We really appreciate your honest feedback. Customer reviews are very important to our team so thank you for taking the time to share your experience with our dealership. Xavier is a big asset to the Toyota World of Lakewood team, and I am so pleased to hear that he was able to make your visit to the dealership an enjoyable one. Satisfying our customers is our main goal, and I am glad that Xavier was able to meet your expectations. We truly value you as a customer, and it was a pleasure working with you. We look forward to doing business with you again in the future! -Mark Fusco, Sr., General Manager

November 25, 2014

Best Service Around O.k. I'm a technical idiot. What I know about cars, I drive cars, thats it. But I love a nice car, now I got myself a brand new Avalon and its packed More

by djdonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James T. Pedersen, Deron Clayton
Dec 01, 2014 -

Toyota World Of Lakewood responded

Hi Donnie - Thank you so much for your review and your honest feedback. We appreciate hearing from our customers so thank you for taking the time to share your experience with our team. Deron is a pleasure to work with, and I am glad to hear that he has been able to help you navigate all the new features of your Avalon. Again, congratulations on your new purchase. Please let us know if there is anything else we can assist you with! -Mark Fusco, Sr., General Manager

November 25, 2014

USAA Car Buying in Lakewood - Amazing experience We used the USAA car buying tool to find our 2015 Highlander Limited and couldn't have been happier with our experience. The internet sales team was a More

by tootsiemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin , Bob Elwell
Dec 09, 2014 -

Toyota World Of Lakewood responded

Hello - We appreciate you for taking the time to review our dealership. I want to personally thank you for choosing to do business with Toyota World of Lakewood. It was a pleasure working with you. I am so glad to hear that you had a great experience with Bob. We are excited to welcome you to our dealership family, and we hope you continue to enjoy your 2015 Highlander. Please let us know if there is anything else we can assist you with! -Mark Fusco, Sr., General Manager

November 24, 2014

Auto purchase Was a pleasant experience. Joe Dambro was kind and i would recommend Toyota n Joe to my family n friends. Was happy with my purchase. More

by helen g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dambro
Dec 01, 2014 -

Toyota World Of Lakewood responded

Hi Helen - We appreciate you for taking the time to share your experience with our team. Satisfying our customers is our number one goal, and I am so glad to hear that Joe was able to meet and exceed you expectations. We truly value your business, and we look forward to your next visit. It was a pleasure working with you, and we are excited to welcome you to our dealership family! -Mark Fusco, Sr., General Manager

November 16, 2014

Awesome experience!!! November 1,2014 Want to send an extra thanks to Joseph Cavallaro for such an excellent experience at Toyota Lakewood!! I Had been contemplating a new car purchase in More

by Wee Biscuit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you so much for taking the time to review our dealership. We really appreciate your feedback and your kind words. Joe is great to work with, and I am so glad to hear that he was able to make your visit to the dealership an enjoyable one. It was a pleasure working with you. We truly value your business, and we look forward to working with you in the future. If there is anything else we can assist you with, please feel free to contact us at any time! -Mark Fusco, Sr., General Manager

November 15, 2014

2015 Tacoma Purchase My experience with this dealership was excellent. I was looking for a very specific vehicle, with very specific options, which were not readily avail More

by Frank15T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Conforti, Ian Hanlon, David Kelly
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hi Frank - We appreciate your honest feedback and your kind words. Thank you for taking the time to share your experience and write a review for our dealership. We work hard to provide our customers with the best buying experience possible, and I am so pleased to hear that we were able to meet your expectations. It was a pleasure doing business with you, and we look forward to working with you again in the future. Please let us know if there is anything else we can assist you with. We are here to help! Again, thanks for choosing Toyota World of Lakewood and congratulations on your new Tacoma. -Mark Fusco, Sr., General Manager

November 14, 2014

Great first car buying experience! I walked into the dealership apprehensive due to everything you hear about car salesmen. Jared Morris was very helpful and never pressured me into bu More

by kevkowalsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Morris
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hello - I want to personally thank you for taking the time to review our dealership. Your feedback is very important to us. We strive to provide our customers with the best deals possible, and I am glad that Jared was able to successfully help you through the buying process. It was a pleasure doing business with you, and we look forward to working with you again in the future. Thank you for choosing Toyota World of Lakewood. Congratulations on your new 4Runner, and welcome to our dealership family! -Mark Fusco, Sr., General Manager

November 13, 2014

my experience Not a great experience I think price was decent but try to add an whole lot of extra things I did not need and try to get over would not go backto buy More

by cooldude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Velez, Jared Morris
Nov 14, 2014 -

Toyota World Of Lakewood responded

Dear Sir, Thank you for taking the time to give us your feedback. Our apologies that you did not have a positive experience when you visited us. It's truly humbling to hear that we didn't clearly show our level of commitment to the customer service that we were trying to provide. We believe every customer deserves a positive purchasing experience and a vehicle that they are satisfied with. We are truly sorry to hear of your dismay and not being able to reach you to clarify your concern with the reduced base pricing on the car you were looking at. Your opinion truly matters, thank you again for giving us the chance to improve from your feedback. Please contact my Quality Assurance Manager, Bill Kelly, at ext. 2431 at your convenience to discuss this matter. Thank you for your patronage and I apologize for your dismay. Best regards, Mark Fusco, Sr. General Manager Toyota-Scion World of Lakewood 888-451-5388

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