Read Reviews Toyota and Scion of Wallingford

Toyota and Scion of Wallingford

Toyota and Scion of Wallingford

859-861 North Colony Road
Wallingford, Connecticut 06492


Sales: (203) 284-7400
Service: (203) 284-7410
Parts: (203) 284-7415

Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 407 reviews

4.8

4.8 out of 5

614 lifetime reviews

Toyota and Scion of Wallingford

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Certified: Toyota and Scion of Wallingford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Toyota and Scion of Wallingford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Toyota and Scion of Wallingford

Choose your dealership as carefully as you choose your vehicle! We welcome you to come discover the Toyota of Wallingford difference. We pride ourselves in providing excellent customer service before and after the sale. We don’t just sell and service cars we make customers for life. This is why we are DealerRater Certified. We sell and service new, used, and certified Toyotas including the Toyota Yaris, Corolla, Prius, Camry, Avalon, Venza, Highlander, Rav4, Sienna, 4Runner, Sequoia, Tacoma, Landcruiser,and Tundra. We are a Connecticut Toyota dealer serving the Wallingford, New Haven, Cheshire, Meriden, Hamden, North Haven, and Durham areas. We are only a short drive from Hartford, Middletown, Southington, Bristol, Old Saybrook and Woodbridge.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 7:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

Lifetime Free Oil Changes, Battteries and Car Washes on any New or Certified Toyota Express Service
Childrens Playscape Free Drinks
Free Wi Fi Free WiFi
Free Manicures on Mondays 9-12 Parts Store
After Hours Drop-Off Pet Friendly
Cable TV Rental Car Service Onsite
Children's Play Room Shuttle Service
Customer Lounge Area Television

ADACPA
5/21/2013 2:49:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sohail ButtSohail Butt
Gloria FernandezGloria Fernandez
Bob OlsonBob Olson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

Ralph and Gloria were extremely knowledgeable and helpful and made the buying experience a pleasure. No hassles, straight talk. Ralph was very attentive to my inquiries and his responsiveness was very much appreciated, Gloria knows her stuff and was a pleasure to work with. I would certainly recommend these individuals to others who are interested in a professional and courteous experience when buying a car. Bob has serviced my older vehicles in the past and is great at his job. Sohail is a true gentleman.

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akbasresidence
5/20/2013 10:46:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gloria FernandezGloria Fernandez
Celina MasonCelina Mason
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

We were very satisfied with the service we received at Toyota in Wallingford. Celina and Gloria were great and very helpful. We would definitely recommend this place to others.

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javasilakos
5/20/2013 2:51:14 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob OlsonBob Olson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

I purchased a used vehicle which needed it's radio replaced. They took the time to review the situation, replace it and even answered additional questions I had. If they didn't know the answer personally, they referred to a person who did and will follow-up. Thank you!

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javasilakos
5/20/2013 2:45:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gloria FernandezGloria Fernandez
Steve RinconSteve Rincon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Toyota and Scion of Wallingford:

Very friendly and personable. I felt very comfortable and was able to be open. I felt like I was sitting with family around the lunch table instead of the typical sales process. Upon return visits, they have remembered my name, kids and even remembered the small talk we had. They are both great people and would definitely recommend dealing with them. Thank you for a great experience!

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rushinred
5/20/2013 1:09:47 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike CoteMike Cote
Jon HauryJon Haury
Katie HunterKatie Hunter
Bob OlsonBob Olson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

Service is excellent; sales leaves much to be desired since change in showroom management. Showroom is now no different than any other mediocre dealer - high pressure, fast talk, just missing the plaid polyester jackets

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dianaalfred
5/17/2013 2:01:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Evan DouglasEvan Douglas
Katie HunterKatie Hunter
Frank MikolikeFrank Mikolike
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

Evan Douglas was the salesman and he is the reson we bought our car there. There were a few times we were slightly fustrated because of paperwork and even the price. Evan kept calm and because of this it kept us at a level tone also.
Toyota is a good car, we bought our last car there, Our son and daughter bought their cars there too. When you are a dealership we know and they know the price is only going so low...because they are there to make money. Presentaion sometimes is what sells the car. Evan did a great job with this.

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darcie07
5/17/2013 7:34:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Evan DouglasEvan Douglas
Frank MikolikeFrank Mikolike
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

Evan Douglas was everything that you'd want a salesman to be: informative but not pushy, interested in hearing my vehicle needs, not what he needed to "move". Evan was just the right balance of friendly and professional. :-)

Frank Mikolike was patient and personable. He, too, moved the sale along smoothly and presented my options clearly and objectively. :-)

Oh, and they both had a great sense of humor - very important!!!

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gmorris01
5/9/2013 2:30:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gloria FernandezGloria Fernandez
Ricky GaryRicky Gary
Frank MikolikeFrank Mikolike
  • Customer Service:

    3
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.2

My Review Of Toyota and Scion of Wallingford:

Sales staff was not very well informed on new cars and options. I specifically asked if I needed electric brakes on my new Tundra for a trailer and was told "No, you're all set". I had to spend $200 out of pocket to add these at a trailer depot store. I was told "No problem getting any color combination you want". This did not happen although I was satisfied with what was received. I was told I needed a new registration at extra cost. That was not true and I am still awaiting a check for the amount overpaid. I wanted a less expensive trailer mirror option but was told it would cost more. Two different times I tried to call the dealership and was mis-directed one time and (accidently) hung up on another time. I was turned off when told that the salesman's wages would be based on my review. I also thought the value on my trade could have been better (they offered $1000 less than Kelley Blue Book).
I am happy with the quality and look of the new Tundra. I am also looking forward to lifetime free oil and battery changes. The service waiting area looks inviting and comfortable.

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tlogantl
5/8/2013 11:46:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gloria FernandezGloria Fernandez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

Good fair deal, great people who listened and responded to my needs. Final details handled very professionally by Gloria. CJ was a new sales representative but he did a fine job of putting together and acceptable deal for me.

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Patricklewis930
5/7/2013 9:22:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike BushMike Bush
Gloria FernandezGloria Fernandez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota and Scion of Wallingford:

This was the only dealer that I visit, and after dealing with them I didn't see no need to visit another dealer. I've dealt with this dealership before and there experience only gets better. Mike and Gloria were not pushy like other dealers I have dealt with in the past. Very professional

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