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Toyota of Ann Arbor

Ann Arbor, MI

3.7
56 Reviews

3745 Jackson Road

Ann Arbor, MI

48103

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Showing 56 reviews

November 20, 2023

Bought a used car. Time will tell whether this will become a good, or a bad experience More

by root_starker.0q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valenti
Nov 22, 2023 -

Toyota of Ann Arbor responded

Hello there! Thank you for choosing Toyota of Ann Arbor.

November 17, 2023

My salesman Dusty was great to work with and made the purchase go smoothly and had me out the door in 2 days More

by Bob K
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dusty Orick
Nov 20, 2023 -

Toyota of Ann Arbor responded

Thank you Bob for your outstanding 5 star review!

November 08, 2023

I found that everyone I interacted with was courteous and efficient. They told me what to expect and the possible cost. The work was done promptly. More

by BSquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clay
Nov 09, 2023 -

Toyota of Ann Arbor responded

Thank you for your outstanding review! - McKenzie

November 07, 2023

Great team of people to work with. Very smooth transaction. Very courteous and professional team. More

by Tpflan4
Recommend Dealer
Yes
Employees Worked With
Luciano
Nov 09, 2023 -

Toyota of Ann Arbor responded

Thank you for your outstanding review! - McKenzie

November 01, 2023

I worked with 2 people named Connor to make this happen. Both worked with me and made the deal happen. Highly recommended dealership and staff. More

by nullobject001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Lehn
Nov 09, 2023 -

Toyota of Ann Arbor responded

Thank you for your outstanding review! - McKenzie

October 26, 2023

By far the best dealership I have been to. Southeast Michigan is lucky to have it. From the moment I pulled into the service drive I was tread with respect and that my time was valuable. Do More

by Jshelton1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Balogh , David Clay, Jeff Kessler, Joe Barba
Oct 30, 2023 -

Toyota of Ann Arbor responded

Thank you John for your excellent review!

October 16, 2023

Working with Joey Pryor was great prior to sale. After, not so much. Lies and denial. Running Boards were not on the truck--Joey said we received a discount for them. Not true--no discount & no ru More

by Julie J
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Joey Pryor, Tony Khalil
September 29, 2023

Anthony Valenti did a great job and helped me get into the car that I wanted for the price I wanted. He’s a pro. Mahalo More

by derekrjones1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Valenti, George
Oct 12, 2023 -

Toyota of Ann Arbor responded

Thank you for taking the time to review us and for the excellent 5 star review!

September 20, 2023

Took almost five hours to get my car Then the increased the price I was Originally given. Almost walked out Then he tried to sweeten the deal, but just moved around some numbers. Never going back More

by hwkns18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zack Johnson
Oct 12, 2023 -

Toyota of Ann Arbor responded

Hello, we appreciate you taking the time to review us. We apologize for any inconvience and hope we can have the opportunity to make it right.

Oct 12, 2023 -

hwkns18 responded

How on earth can ypu make this right. I am going to put the details on social media. Perhaps you could compensate me in some way

August 03, 2023

So far so good. My experience was good. My salesperson, Dusty Orick, was friendly and I didn't get the feeling that I was being taken for a ride. More

by hashimotoeu
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dusty Orick
Oct 12, 2023 -

Toyota of Ann Arbor responded

Hello, we appreciate you taking the time to review us and for your excellent 5 star rating!

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