Toyota of Batavia

the dealership is always very cordial and accomodating when I need anything done, also very clean and neat when I go for anything. I will and have recomended this dealership to others. when I need anything done, also very clean and neat when I go for anything. I will and have recomended this dealership to others. More

This is my first experience with Toyota of Batavia, which is a division of the local "Upstate Auto Group" named car dealerships. I first contacted this dealer by phone to inquire about a truck which they had is a division of the local "Upstate Auto Group" named car dealerships. I first contacted this dealer by phone to inquire about a truck which they had advertised a few days earlier in the local newspaper. My questions were answered immediately and cheerfully, and with that first impression I decided to drive up to the dealership to have a look. Upon arriving I was able to quickly locate the salesman who had assisted me earlier by phone, Joe Furlong. Joe was very friendly and welcoming, and eager to help. ( I'd like to add that ALL the associates that I came into near proximity of took the time to greet me and offer assistance, even though a large number of customers already occupied the showroom!) Joe's attentiveness, knowledge, and down-to-earth demeanor put me in a very relaxed, comfortable state of mind- exactly what you need when buying a vehicle! After a pleasant test drive with Joe, (he rode along at my request) we sat down and within just minutes struck a deal that put me behind the wheel of a high quality pre-owned truck at a fantastic price. Just after closing the deal, the Sales Manager himself came out to shake hands and thank me for my purchase! - Ive never had that pleasure at any other dealership! My truck was ready when promised, gleaming from bumper to bumper, with Joe my salesman right there making sure I was 100% happy and to see me off down the road. This has been by far the most enjoyable car buying experience I've ever had. I absolutely recommend Toyota of Batavia- they've MORE than earned my business now and in the future. Thank you...Jim C.- Warsaw, NY More