Toyota of Boerne
Boerne, TX
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Came in, negotiated price and was sold $7k in extended warranty when I was told it was only $562. Apparently, that was the Monthly payment that was supposed to be $385 after down-payment. Once we received warranty when I was told it was only $562. Apparently, that was the Monthly payment that was supposed to be $385 after down-payment. Once we received the bill, we realized that we were overcharged $11,600 and our down-payment was not at all reflected on the total cost. We initially showed up looking at a used vehicle on there website, but expressed interest in a new vehicle and all of a sudden the used vehicle priced under $10k had a "knocking noise so they couldn't sell it." Apparently the Bait and Switch tactic is common here. Please check out the YELP Reviews for. More deceptive practices. I'm canceling my contract and getting my refund. SHADY More
Always an excellent service experience here! So appreciate Trina taking great care of me and my ol’ Land Cruiser today…she was super knowledgeable, professional, friendly and took extra time to So appreciate Trina taking great care of me and my ol’ Land Cruiser today…she was super knowledgeable, professional, friendly and took extra time to explain all recommended options/charges. My black beauty’s ready now to keep the love flowing between Austin and my folks in Fair Oaks, twice a month and for a few thousand more miles…until next time. Huge thanks to Trina and the Toyota-Boerne team. p.s. Most comfortable and beautiful waiting area ever. More
My service advisor Trina Pulido did an outstanding job of taking care of my truck needs today. I was very impressed w her attention to detail in making sure my service records were up to date and providing r taking care of my truck needs today. I was very impressed w her attention to detail in making sure my service records were up to date and providing recommendation on items that needed to be done. I highly recommend her at Toyota of Boerne! More
Courteous, efficient and helpful. Our salesman Andrew Morgan made our Purchasing a car very easy we went very quickly into Jerry Gomez office And he was very helpful and courteous, a Our salesman Andrew Morgan made our Purchasing a car very easy we went very quickly into Jerry Gomez office And he was very helpful and courteous, and we were out of there very quickly owning a car. We Purchased and RAV4 LE And drove it home. More
Went in with an “unbeatable deal” from another dealer. Armando sat down with me and came up with a game plan. Got me in a better vehicle than I thought I could get and we ended up with a new car for the w Armando sat down with me and came up with a game plan. Got me in a better vehicle than I thought I could get and we ended up with a new car for the wife as well. Armando was a referral from a friend and he didn’t disappoint. Guy makes you feel like you’ve been friends forever and never makes you feel pressured or like your being a hassle. Customer for life. Thank you! More
Wonderful experience, Armando Rodriguez was extremely helpful and knowledgeable it was a pleasure to be around. He went through the ins and outs of every truck and found the perfect fit for my family's i helpful and knowledgeable it was a pleasure to be around. He went through the ins and outs of every truck and found the perfect fit for my family's inceasing needs! More
I was amazed and impressed at how great the service was at this dealership, employees were professional, I expected them to ask me to make an additional appointment for the extra work I asked them to do bu at this dealership, employees were professional, I expected them to ask me to make an additional appointment for the extra work I asked them to do but they said they would do it now, today , then gave me a loaner car and said it should be ready at end of day, and it was , outstanding, love my new 4Runner TRD and Toyota of Boerne. I had them install tint on inside of all windows and they did a great job. More