Toyota of Braintree

Just bought my car today with Shane and Arthur's help. My father had just bought his brand new car from them as well a week ago. I had a terrible experience purchasing my last car at a different dealership s father had just bought his brand new car from them as well a week ago. I had a terrible experience purchasing my last car at a different dealership so it made me scared to think about doing it again. My dad was pleased with his process of buying his new car that I went up that night to check everything out. Both Shane and Arthur worked hard to get me into a car I actually loved and could afford. I was so fortunate to have their help to get into a great car that's safe and reliable. I would recommend this place to anyone and already told Shane I'll be back in a few years for my next car. More

I can rate this dealer as excellent. I can visit next time if i need any thing. I can tell my friend also about this dealer. Very nice. time if i need any thing. I can tell my friend also about this dealer. Very nice. More

We have bought 2 Toyotas here at Braintree dealership within 2 years and are happy with both the purchases. They took good care of us when servicing the 2011 Camry we bought in 2010. Once we came in for within 2 years and are happy with both the purchases. They took good care of us when servicing the 2011 Camry we bought in 2010. Once we came in for servicing our older vehicle and were able to do a test drive of Prius V 2012 with Bob. We liked the extra space in 2012 while still getting a good gas mileage. When we came for next servicing our Camry, Sunny showed us all the available options, ranging from small sedans to SUVs and Siennas. This helped us make up our mind about the new Prius and we closed the deal on the same day. We picked up the car in 2 days and Sunny was very helpful in explaining all the controls and setting up all the features of Prius 2012. He made me very comfortable test driving couple of times before I took home the car. Only negative thing is the lady in finance tried to hardsell extended warranty to us trying to scare us that something really bad will happen to us if we dont buy. You'd have to be strong and push back & say no. But overall it was a good experience, will definitely recommend Toyota of Braintree. More

I would definitely recommend this dealership. Manny was very pleasant and explained everything to myself and my daughter in detail and encouraged us to ask as many questions as we needed. He made this expe very pleasant and explained everything to myself and my daughter in detail and encouraged us to ask as many questions as we needed. He made this experience a pleasant one,he was a true professional. Jim in the business office was awesome. He too explained everything in detail to myself, my mom and my daughter. We left there feeling satisfied with our purchase and extremely pleased with the decision we made. Thanks to everyone who took the time to help us seal the deal. More

One thing I find very important is the sales and service experience AFTER the sale. I wanted to follow up my very positive sales experience with Brian McGrath with very positive experiences with issues a experience AFTER the sale. I wanted to follow up my very positive sales experience with Brian McGrath with very positive experiences with issues after the car was delivered. Although I had no serious problems, I had many questions. Brian was quick to respond and quick to resolve all of those issues. If follow up after the sale is important to you, Brian is a great representative for Toyota of Braintree. More

I was "upside down" on a vehicle that I owned and wasn't having any luck trading it in. On a whim, I stopped in on a Sunday and met Shane Murphy. He told me "A deal could get done," and suggeste and wasn't having any luck trading it in. On a whim, I stopped in on a Sunday and met Shane Murphy. He told me "A deal could get done," and suggested where I should start. I took his card and left. I still wasn't sure what I wanted to do and the following Wednesday, I went back. Shane remembered me and began the process immediately. After the business manager began running numbers, Shane laid out my options, taking into consideration my needs, wants and concerns. He then showed me my options and when I told him I needed to call the wife, he agreed. When she came up, Shane treated her with respect and didn't pressure her, (which would've led to us walking out. My wife does not put up with pushy salesman.)He let us talk, but kept us informed on what he thought would be the best option for us, without being forceful. After we decided on a car, my wife and I both felt that Shane did his job well, he knew when to interject and he knew when to stay out of the conversation. I am 100% happy with the new car and my experience with both Shane and Arthur Martell. My daughter bought a car from Shane today and she was just as happy! We will be back and we Do recommend the dealer, highly. I had been to another dealer and was offered the same car I bought, but I declined, because I didn't feel as though they had my best interest in mind. More

For my first experience purchasing a used car, it was the best process. The presentation was very well, the service was amazing. Manuel knew how to be informative and he was able to answer any questions I or best process. The presentation was very well, the service was amazing. Manuel knew how to be informative and he was able to answer any questions I or my mother had. He was great at helping us and working with us. He introduced us to everyone we would encounter to finalize everything including the manager Mark, John, and Eric. All around it was a great experience and reassured me in my purchase. I am very happy with my car now and I can't wait to come back to the dealership for future service. More

Our experience at this dealership was very excellent. they offered the best price and have an excellence for customer service. We puchased a new Van, Our salesman Sam Zaiden was very professional, helpfu they offered the best price and have an excellence for customer service. We puchased a new Van, Our salesman Sam Zaiden was very professional, helpful and friendly. I would recommend anyone looking for a vehicle to strongly consider this dealership. More

What a wonderful experience we had this week shopping for a new car! Kenny Tempro was extremely pleasant, courteous, patient and helpful showing us several different models to try for size and comfort. Cha a new car! Kenny Tempro was extremely pleasant, courteous, patient and helpful showing us several different models to try for size and comfort. Charlie su rely has a very complete and well planned establishment. Everyone was friendly, professional (not overpowering or pushy)and wonderful to deal with. We got a feeling of a happy family atmosphere. Everything went smoothly and we thank you Kenny for an excellent job! We will certainly recommend you to all our friends. Excellent! More

I came to this dealership because I had purchased two cars from Kevin Chicoine at his former dealership. When I arrived, I was greeated warmly by Manny Javier. When he brought me to see Kevin, I received cars from Kevin Chicoine at his former dealership. When I arrived, I was greeated warmly by Manny Javier. When he brought me to see Kevin, I received an equally warm welcome. Manny showed me the vehicles that I was interested in. He was very thorough in explaining what I needed to know going forward. He took the time to answer all my questions. The entire shopping experience was extremely easy. Working with Jessica could not have been easier! She sailed through all the necesssary paperwork in a very short time. She was extremely personable. I was very impressed that she remembered me from the same former dealership that Kevin came from. Imagine my surprise when I got to take my new vehicle home the same day!! WOW!! More