Toyota of Braintree

This was my first time buying a car from a dealership and it was the best experience! I needed a car right away to be able get to work since mine had problems not worth fixing. I was nervous about having t it was the best experience! I needed a car right away to be able get to work since mine had problems not worth fixing. I was nervous about having to be without a car but when I got there they gave me a good trade in value for my car and a rebate for having recently graduated college. The sales manager set me up with Angel, a really helpful and nice salesman. Based on what I told them I wanted they set me up to test drive the Corolla LE in one of the colors I was considering. I was able to test drive it by myself! I really liked the car and when I sat down with Angel he showed me the options that didn't come on the model I test drove. I said I wanted to add a sunroof. Given the price to make that change he said I should take a look at the Corolla Sport since the sunroof was included and I would get a lot more upgrades that wouldn't cost that much more than just the sunroof. They even ran the financing and showed me the difference in the monthly payments if I went with the LE or Sport. We went and brought the Corolla Sport down in the other color I was considering and I fell in love! It was like Angel knew before I did that I would really appreciate all the upgrades. I told him my big decision now was to decide whether I wanted the blue or gray Sport. I was outside comparing the gray LE to the blue Sport and I was really surprised when Angel brought down the Sport in gray so I would have an easier time picking a color! When the service manager showed me other options that the dealership could install on the car they didn't push anything and even said they weren't going to try and convince me I needed to add anything. I really wanted an automatic starter so we added it to the order and set up my first service so I would be in the system and would be easier for me to schedule oil changes and tire rotations (free of charge for 2 years!). I was able to drive my car away the same day even though I didn't get there until 4:30 pm to start looking! They said I could make an appointment or drop my car off to get the automatic starter done whenever it was convenient for me. I dropped it off later that week and the person I dropped my car off with was friendly and actually asked me if I needed to get dropped off anywhere which I wouldn't expect from a dealership. Angel and everyone else at Toyota did everything to get me set up in my new car and made it a great experience. I love my new car and I will always come here for service and future purchases. More

I had the plesure of purchasing a Toyota Yaris at Tufankjian Toyota. The purchase experience was seamless and pleasant. I contacted the dealership on the internet and received a prompt response fro Tufankjian Toyota. The purchase experience was seamless and pleasant. I contacted the dealership on the internet and received a prompt response from Bob Hadges. He was informative, personable and patient in reviewing my options. As someone who does not know much about cars, I was apprehensive about purchasing a car. Bob and all of the employees I dealt with (Ryan Tierney, Arthur Martel, Carlos Ortega, and Eric Francke)put me at ease knowing that I was dealing with honest, knowledgeable and trustworthy professionals. When I made an appointment to visit the dealership I immediately received an appointment confirmation via emaill. Upon my arrival, Bob met me and introduced me to Ryan. I was immediately impressed when Ryan had the phone information that I had given Bob over the phone on his desk. Ryan was knowledgeable and patient with all my questions about the car. He took me on a test drive and provided me with more car facts and told me about dealership services. I decided I wanted to purchase the vehicle and Ryan and I filled out the easy and short application. Bob checked in with us and I proceeded to speak with Eric Francke who was a great help. After a short time Ryan and Bob returned with an offer which we negotiated and I accepted. Meanwhile, Arthur Martel and Carlos Ortega were working behind the scenes to get me a lower interest rate unbeknownst to me. They were able to get me an interest rate half of what I hadThey expected! This allowed me to finance a "wrap around" package which was expertly explained to me. I know this addition made great economic sense to me, but the best part of all to me was that I could get a remote to turn on the car. I signed the financial documents with Arthur and met with Bob and Ryan making arrangements to return for the car. All the employees that I dealt with at the Tufankjian Dealership seemed truly interested in my satisfaction and went above an beyond to help me obtain the car of my dreams. There was no competitiveness among salespeople or high pressure sales tactics and they all worked together smoothly as a team with my happiness as their goal. I am confident that I will be well taken care of by this group of employees during the many years ahead that I intend toown this dream car. I would highly recommend to any potential car buyer to set up an appointment with Bob to meet with the other competent members of the Tufankjian Toyota team to inquire about their inventory. More

Victor Cerqueira is an outstanding salesman. I have never had such a pleasant expierence buying a car, We can not say enough about Victor.He was so informative about everything we asked.Victor is a very valu had such a pleasant expierence buying a car, We can not say enough about Victor.He was so informative about everything we asked.Victor is a very valuble member of your team at Tufankjian Toyota,I have told everybody I know about Victor Cerqueira.Wonderful,wonderful person. Charlie,Andrea Cawley More

I recently was in the market for a new car, and a friend of mine recommended Toyota of Braintree, where he had just purchased a new car. I went there anticipating the usual hassles associated with buying a of mine recommended Toyota of Braintree, where he had just purchased a new car. I went there anticipating the usual hassles associated with buying a car, e.g., extended haggling over the price, pressure to get add-on accessories, and other assorted headache-inducing events. Much to my surprise, none of this occurred! I dealt with Brian Mcgrath, who was courteous, professional, knowledgeable, and efficient in working with me to close the deal. Brian made my car-buying experience a pleasure - as did Bob Hadges, who I initially talked to about locating the car (model and color) I wanted. I have nothing but good things to say about my car-buying experience at Toyota of Braintree. More

After shopping at Bristol Toyota, we visited Toyota of Braintree, and it was the best shopping experience, great inventory, no gimmicks, no hassles and Tony, John your sales manager, Matt in service and a Braintree, and it was the best shopping experience, great inventory, no gimmicks, no hassles and Tony, John your sales manager, Matt in service and all of the finance people were very helpful and polite. No pressure here, but just the best shopping experience for a car ever!!! We will tell all of our friends and family to visit next time they need a car. P.S. We love the Venza Pam and Joe Crespo Swansea, Massachusetts More

I recently purchased a car from Stacy. What I was really impressed with was Stacy's handling of a minor adjustment on the vehicle that we purchased several years ago from the same dealership. Originally, w impressed with was Stacy's handling of a minor adjustment on the vehicle that we purchased several years ago from the same dealership. Originally, we were told to make an appointment or wait an hour. Stacy took control of the situation and brought the car out back and drove it into the garage. He told the service department manager that we were there to buy a car and they needed to fix our current vehicle now. It would have been very easy for Stacy to have told us to make an appointment, but he didn't. Thank you Stacy. A small gesture can go a long way in building a customer for life. More

I'm 60 yrs old and this was the best experience ever buying a car new or used.I would definitly recommend this dealership to all my friends and co workers.Just a very pleasant experience all around. buying a car new or used.I would definitly recommend this dealership to all my friends and co workers.Just a very pleasant experience all around. More

I had gone to many dealerships looking for a good used I had gone to many dealerships looking for a good used truck and was unable to close a deal.I went to Braintree Toyota. A salesman named Sunny Ahuja I had gone to many dealerships looking for a good used truck and was unable to close a deal.I went to Braintree Toyota. A salesman named Sunny Ahuja greeted me, he was knowledgable had a good sense of humor,and there was no pressure. A few days latter I returned to drive a Tacoma we had found. Sunny&Mark Mcelroy(Sales Manager) worked with me to close the deal.Everyone I dealt with were both professional and accomodating. Rich V More

Kenny was great to work with. I came in with only 1 and 1/2 hours to buy a car. Kenny understood my need to be efficient about the process because of my time constraint, yet he remained calm and low-key. 1/2 hours to buy a car. Kenny understood my need to be efficient about the process because of my time constraint, yet he remained calm and low-key. With Kenny's motivation, the Toyota "team" was able to complete the process quickly, but thoroughly. Kenny was kind, friendly, and answered all my questions. I would definitely return to do business with Kenny in the future. Chris Ewing More

Thank you Ryan for making this experience a quick and easy one. I will definately be back for my all of my car purchases. Who ever is looking at these ratings you should definately ask for Ryan when you easy one. I will definately be back for my all of my car purchases. Who ever is looking at these ratings you should definately ask for Ryan when you come to Toyota of Braintree. Thanks again. More