Toyota of Braintree

This is my third Toyota and I am thrilled with my new RAV4. The service that Brian McGrath gave me was outstanding - he knew his product and answered every question in a professional and friendly manner RAV4. The service that Brian McGrath gave me was outstanding - he knew his product and answered every question in a professional and friendly manner. The particular vehicle that I wanted was not on site but within 2 days I got a call from Brian that they had found one. As far as I am concerned the people at Tufankjuan go out of their way to find what the customer wants. My top dealership is Tufankjian but my top sales person is Brian McGrath. More

I am a first time new car buyer. I had been shopping around at a lot of different car dealerships when I walked into Tufankjian Toyota of Braintree. Eduardo Vivas sat down with me and we discussed why I around at a lot of different car dealerships when I walked into Tufankjian Toyota of Braintree. Eduardo Vivas sat down with me and we discussed why I was looking for a vehicle. At every step Eduardo explained all the options and the pros and cons for each decision. I had walked in with a pre-approval for financing with a ~7.5% APR. Eduardo consulted with the Finance Department and was able to secure me financing with a 1.9% APR and 0 money down!!! I went home with a quote for a couple of vehicles and did some research. I returned the following morning and said - let's do this! Eduardo took me upstairs to their MASSIVE garage of vehicles and I literally picked out the specific car I wanted to buy. While filling out paperwork with Eduardo he was extremely gracious and very informative about each part of the process. He was the perfect balance between letting me know why taking this or that option, or making this or that decision, would be beneficial, while not setting off my alarm that all he cared about was taking my money and sending me on my way. I was also taken care of by Mark McElroy, who worked to ensure that I was getting the best service. I was then passed off to Eric Francke who helped me pick out any options I was interested in and enrolled me in the free two year care program. He was polite, thoughtful, and generally a wonderful person. Next was finance. It couldn't have been more painless. John Celesk attended to securing the financing I had been quoted and completed putting together the final financing package as well as the possible service and warranty options. Like with everyone else I had dealt with he was careful and thoughtful in explaining everything to me and answering any of my questions. They told me I could pick up my new car in a couple of hours. In what seemed like no time at all they gave me a call. My new black 2012 Toyota Corolla was waiting for me. I stopped by the on-site service center to get my inspection sticker and I drove off, as happy as ever. The flow from Eduardo Vivas, to Eric Francke, to John Celesk, all assisted by Mark McElroy was wonderful. At each step I was being greeted by someone who knew exactly what they were talking about. It was all so effortless. I just want to thank the whole team at Tufankjian Toyota for making this first car buying experience not only painless but actually enjoyable. I would recommend this dealership, and these particular representatives to my close friends, family members, and probably complete strangers on the street. When I am ready for an upgrade, I will be returning here. Thanks! More

My family has now purchased five vehicles from this dealership and we have never been dissapointed with our experience. Stacy was wonderfull he made my experience of buying my first new vehicle great.I dealership and we have never been dissapointed with our experience. Stacy was wonderfull he made my experience of buying my first new vehicle great.I will highly recommend that my friends and Co workers go to this dealership. More

Bob like always was a pleasure to work with and truly cares about his customer's. This is my third Toyota that I have purchased from Bob at Tufankjian Toyota. Bob is extremely knowledgeable with Toyota cares about his customer's. This is my third Toyota that I have purchased from Bob at Tufankjian Toyota. Bob is extremely knowledgeable with Toyota products and makes the entire process enjoyable. Long after the sale ends Bob never forgets his customers. He sends e-mails asking how the vehicle is running and even sends out best wishes on your Birthday! More

We just purchased a new 4Runner. My wife and I loved working with Benson. He was accomodating, honest and went out of his way to make us comfortable. He even bought my daughter some candy (with his own working with Benson. He was accomodating, honest and went out of his way to make us comfortable. He even bought my daughter some candy (with his own money) because she was getting restless waiting for the transaction to complete. On the day of delivery, I could not make it. Benson helped my wife and made sure everything was ready to go. I highly suggest shopping Tufankjian. I'm hoping that the maintenance visits are just as good as the sales service. Thank you More

I had been to many different local dealerships looking at various makes and models and got so put-off by the sales people, the pushy managers and lack of interest in what I was really looking for in a car th various makes and models and got so put-off by the sales people, the pushy managers and lack of interest in what I was really looking for in a car that I delayed buying a car for 4 months. When I finally decided to "get back on the horse" I was dreading the process but more mentally prepared. This preparation, however, was not needed once I walked into Toyota of Braintree. The sales person I had, Bob Wilfand, was very pleasant, knowledgeable and patient with me. I was qouted a great price for the car and that, with a good offer on my trade-in, caused me to buy the car on the spot. The finance dept made the process of spending such a large sum of money much more bearable. I would highly recommend this delearship, and Bob Wilfand specifically, to anyone and everyone looking to buy a Toyota! More

An overall great experience from beginning to end. I went to go lease a new car and had never done it before, with Bob by my side everything was taken care of with ease. I never felt once that I was not ge to go lease a new car and had never done it before, with Bob by my side everything was taken care of with ease. I never felt once that I was not getting the best deal possible with the best service. I would recommend Bob to anyone that is looking to purchase a new vehicle due to his personality, kindness and honesty. Even after the car was leased he still wanted to make sure everything was going well and was curious if I needed anything at all. More

It was an all around good experience.Gail spent the better part of a Sunday afternoon with us.She was very knowledgeable about the different modles we were looking at.She was very nice to our daughter. better part of a Sunday afternoon with us.She was very knowledgeable about the different modles we were looking at.She was very nice to our daughter.She spent time to show her the functions the Highlander.She is only 9 years old.It ment alot to us.Then she did it allover agian with us. More

Our experience was top notch from beginning to end. This is a great dealership, but even moreso a great service business operation. The employees we dealt with were all friendly and bent over backwards to is a great dealership, but even moreso a great service business operation. The employees we dealt with were all friendly and bent over backwards to help us. My wife and I were thoroughly impressed. We not only found a Toyata dealership we will continue to use to buy our cars for years, but we made friends with people there that talked to us not just about cars but about family, sports and books ("The Fall River Dream", which I now have on order at the bookstore. We are so pleased with our new Sequoia and with our dealing with The folks at Tufankjian Toyota of Braintree that we will do our best to send our friends and family to them when they are in the market for a new vehicle. Ned and Kristina Desmond Wellesley, MA More

My 2010 Camry lease was about to expire and I started getting letters and phone calls from various dealers offering me early lease termination deals. I visited a few dealers but found them to be ambival getting letters and phone calls from various dealers offering me early lease termination deals. I visited a few dealers but found them to be ambivalent about the deals they were offering - too much bantering and contradictory messages. Then I walked into Toyota Scion of Braintree... Kenny Tempro met me at the door and ushered me inside. No "glitzy" sales pitches or pressure. Kenny did more listening at first after he asked me what I was looking for. I had some “non-negotiables” for the car I was looking for. Kenny took me to the inventory, showed me a car that I fell in love with, and he did two things that really impressed me: 1. I told him what my budget limit was. He honored that and gave me a quote within my budget without hidden costs. 2. I told Kenny that I was pressed for time and he kept his eye on the clock to make sure he respected my schedule. Kenny introduced me to Finance Manager Wallace Langame. Together, these guys worked with me to help me get into the car I wanted at the price I could afford. I picked up the car today and the entire process was the most stress-free car purchase I have ever experienced. Needless to say, I highly recommend this dealership, and particularly, Kenny Tempro and Wallace Langame. More