Toyota of Braintree

My wife and I are in our seventies and know how daunting the used car experience can be, where some dealers hide facts or take advantage of people only to make that sale!Toyota of Braintree is diffinately t the used car experience can be, where some dealers hide facts or take advantage of people only to make that sale!Toyota of Braintree is diffinately the exception were we experienced total satisfaction our salerepsentive Kenny Banks understood our needs was very through answered all questions and through the whole process assured us he and the Tufrankjian Family would stand behind this vehicle. I must say even though we bought and older 2001 Camry we were treated the same as if we had bought a new car. We were pleased with out question! Thank's Kenny you fullfilled our needs the car runs great! We also want to thank John Celesk who finalized the sale. We look forward to the same care service and maintaince of this vehicle. Great job you have changed my mind about the "Car bying experience" and highly reccommed Tufrankjian Toyota to anyone. More

This is the third new 4Runner we have purchased in the last 15 years and the second one from the Tufankjian Family. The vehicle is great, it offers all of the quality and reliability we are used to. In ad last 15 years and the second one from the Tufankjian Family. The vehicle is great, it offers all of the quality and reliability we are used to. In addition our new 4runner limited has many luxury and high tech features one would only expect in a luxury vehicle. One option that is new for 2012 is power running boards. George Saef (new vehicle manager) acquired the first 2012 4runner in the Boston Region with the exact color and options we ordered including the new power running boards. Kenny Tempro made sure everything went perfect at delivery. The vehicle was ready for us in an indoor staging area so we were nice and comfortible will Kenny Tempro took all the time we needed to learn the voice activated Navigation, Blue Tooth for our IPhones, satilite radio and more. Kenny made our first service appointment, went over all the paper work , got our new registration and inspection sticker in a very timely manner. The personal and professional way in which Kenny Tempro conducts himself puts him in a class of his own. We would highly recommend him to any one looking for a new or used vehicle. Who ever trained Kenny must really know what they were doing because Kenny is the best! The pricing of the new vehicle was more than fair and the trade in value for our 2007 4runner was very generous. Last but not least Charlie, David, and Greg Tufankjian all personally made sure that our purchase experience went perfectly. This is how a truly Excellent Auto Dealership operates! We will proudly display the TUFANKJIAN name on our 4Runner for years to come. More

I purchased a new Toyota RAV 4 that I love! Eduardo was the sales person I worked with and he provided detailed information on the options of the vehicle. Additionally, he provided information on financ the sales person I worked with and he provided detailed information on the options of the vehicle. Additionally, he provided information on financial and service information which I got more detailed information from Jessica and Bill. After delivery of the vehicle there was an issue encountered that I believe was out of the ordinary. This is where their extraordinary customer services really shinned. I brought the issue to the attention to Eduardo and Carlos and they quickly addressed this very difficult situation to my complete satisfaction. I was very impressed on how professional they were in dealing with the unusual problem. Jessica was brought back in to ensure the financial side was addressed. I am very pleased with the out of the box customer service that Eduardo, Carlos and Jessica provided. I highly recommend doing business with them! More

The service here was beyond excellent! Everyone went over and beyond with getting my car ready for me in ONE day! I am so pleased and thankful for their help and extraordinary and efficient work. and beyond with getting my car ready for me in ONE day! I am so pleased and thankful for their help and extraordinary and efficient work. More

I have been a Toyota car owner for a few years now and I have always taken it to Toyota in Braintree for any and all service. The quality of the people in the service department cannot be compared to any ot have always taken it to Toyota in Braintree for any and all service. The quality of the people in the service department cannot be compared to any other dealership or service station. They have always treated me with utmost respect, and dignity and are always very honest and complete in their assessment of my car's needs. I have never felt that they were trying to sell me on something that I did not need, or try to get me to spend more money than necessary. On my most recent visit, I decided to look into either purchasing or leasing a new car because my Camry was 11 years old and I was looking for a larger vehicle. The salesman, Sam Zaidan, was more than helpful in reviewing all of my buying and leasing options, and was incredibly respectful of my budget, which I appreciated greatly. Sam worked with one of the financial managers, Carlos Ortega, who was very kind and worked very hard to get me the best pricing possible. Later on, I met with Walace Langame, who finalized my financial paperwork and lease application. He was fantastic and worked diligently to convince the bank to include an additional insurance option into my financing and also waived my first month's payment! Sam also took care of all additional paperwork, handled the plate cancellation, and contacted my insurance agent to file all necessary paperwork and assure that my insurance was up to date. He really went above and beyond his role as salesman and made me feel like I was more than just a customer. I will absolutely return to Sam for all of my future car-purchasing needs. More

I've experienced two purchases with Bob Wilfand, the first being a purchase for the agency I work for and at the time, Bob was helpful and spent a long time ensuring that my agency received the best car first being a purchase for the agency I work for and at the time, Bob was helpful and spent a long time ensuring that my agency received the best car and best deal possible, that I held onto his card as I knew that within a year or so I would be on the market for a new car. A year later, and after scouring the internet for a good deal, I noticed a posting for a well priced per-certified Toyota Yaris at this location and immediately contacted Bob. Bob was prompt in responding to my requests and made an appointment with us at our earliest convenience. Bob again gave us great service and was forthcoming about all information regarding our new purchase and our trade-in vehicle. We could not be happier with the service we received here, including service from Jessica Reed in financing. When we requested info about lower interest rate options, she helped us save money by going through each loan option and made a solution that fit within our budget. The next time we need a car, we will be back. Thanks again! More

We have both leased a car and purchased a car through Bob Wilfand. He was a pleasure to work with, gave us a thorough explanation of both cars' features, and was always available for follow-up questions. H Wilfand. He was a pleasure to work with, gave us a thorough explanation of both cars' features, and was always available for follow-up questions. He made the process enjoyable! More

Sam Li, in sales, was GREAT! One of the best and most reliable and most convincing man ever. Would highly recommend to see him, best deal on my brand new car and, true story, made nothing off my car purc reliable and most convincing man ever. Would highly recommend to see him, best deal on my brand new car and, true story, made nothing off my car purchase. SUCH A STEAL for me. Sam knows how to do his job and does it very well. He is great! Will be going back for our second car next year, definitely. More

These guys in service are great! They are truly hard workers and know how to fix/maintenance cars. With all the problems I've had before with an older car, after the recommendations these guys have give workers and know how to fix/maintenance cars. With all the problems I've had before with an older car, after the recommendations these guys have given, I have had zero issues with it. They're pretty much my medicine to cure headaches! Such wonderful guys who love their jobs and know what to do! its such a great feeling being able to drive away knowing the service techs just elongated the life of my car!!! Can I bring one of them home on standby 24/7?! More

A few weeks ago I was absolutely blown away with Bob's sales demeanor and process. It was the best car buying experience I've ever had. He's also the first sales person I've worked with at a dealershi sales demeanor and process. It was the best car buying experience I've ever had. He's also the first sales person I've worked with at a dealership that is actually knowledgable about the cars and their option and trim levels. I've gone into other dealerships where they have handed me off to so called "product specialists" who know absolutely nothing. So I thank them for the experience. I thank thank them for their hard work, their knowledge, their integrity, and for giving sales guys something to brag about -- doing business the right way. I'm looking forward to sending them referral business as long as they're still selling cars. This was the least pushy car buying experience I've ever had. Honest, straightforward and easy. I wish I could buy a new car every month, just so I had an excuse to go back. More