Toyota of Braintree

The experience we had with Toyota of Braintree surpassed our greatest expectations. The last time we bought a car (from another dealer!), we were very unhappy with the service and felt that any negative co our greatest expectations. The last time we bought a car (from another dealer!), we were very unhappy with the service and felt that any negative comments you ever hear about "used car salesmen" were accurate in the extreme in that case. This time, even with the good things we had heard about Toyota of Braintree, we still went in expecting the "used car salesman" mentality, maybe just a little better than before. What a difference we found! We were originally attracted to this dealer by the integrity and friendliness of Eric Francke, whom we have known for quite a while, years before we ever considered buying another car. He walked us through each step of our experience there, making sure everything went smoothly. And it did! Our salesman, Ryan Tierney, was friendly and personable, and extremely helpful. He answered all our questions, and made us feel comfortable and important! We feel that not only is he a great salesman, but now he is a friend as well. He and Eric went out of their way to help us find a car which is even better than what we expected to find, and the price was much lower than we expected to have to pay. The gentlemen that worked with us to get our financing, Walace Langame and Arthur Martel, were also very friendly and helpful, willing to work with us to get a loan with a lower interest rate than we were able to obtain from any bank. Walace got our loan started, and Arthur finished up, willing to explain every detail and answer clearly all our questions before asking us to sign anything. The next time we buy a car, we will definitely go to Toyota of Braintree. We would (and will, and actually have already) recommend them to anyone. Go there before you go anywhere else! P.S. And we LOVE our car! More

I received excellent customer service and care from I received excellent customer service and care from Benson O. , a sales specialist with Toyota of braintree. He was tremendously kind and knowledgab I received excellent customer service and care from Benson O. , a sales specialist with Toyota of braintree. He was tremendously kind and knowledgable. I was impressed by his empathy--I was looking for a car for my family and he went above and beyond to see what he could do.I was very impressed by his and by his company. he is a true asset. Thank you so Very much Benson You are a real man of God. I won't just send my friends to you, I will bring them to you... More

I recently bought my very first Toyota. I ended up at Toyota of Braintree after a very bad experience at another local dealer. I was treated with courtesy and respect throughout the whole process. It w Toyota of Braintree after a very bad experience at another local dealer. I was treated with courtesy and respect throughout the whole process. It was actually fun! My salesman Sam was awesome. He went out of his way to make the experience go smoothly. He even came by my house for some paperwork when I was stuck there with 3 sick kids. He also went above and beyond to secure my breast cancer lic plate which was extremely important to me. At a previous dealership, I was treated like a 2nd class citizen because my credit was not stellar - at Toyota in Braintree that was not the case and they worked with me to make sure I was put in the vehicle of my dreams with all the bells and whistles at a price that I was comfortable with. Even the time I spent in the finance office was pleasant - no pressure. I like to deal with up-front and honest people and that is exactly what I found at Toyota in Braintree. I am very happy! I More

Stacey was just so great to work with, I walked in told him what I wanted & how much I wanted to pay for my new Corolla. He said OK...your the BOSS and I got what I wanted with no pressure or aggravation. him what I wanted & how much I wanted to pay for my new Corolla. He said OK...your the BOSS and I got what I wanted with no pressure or aggravation. Thank you Stacey ! ! ! More

Sunny was great! I wanted to get out of my current vehicle and into a new 2012 Toyota Highlander Limited. He spent hours with me and took his time showing me the different models available to me, the vehicle and into a new 2012 Toyota Highlander Limited. He spent hours with me and took his time showing me the different models available to me, there was a lot of SUV's to choose from. The selection was very large,something for everyone's budget. by the end of the day literally,i was driving my new SUV home! The dealership was locking up to go home for the night and he took the time to show me all the options on the vehicle. Sunny said he had no problem staying with me until i felt comfortable, before driving off! All of the staff are very Nice,Professional and well Dressed! Thanks again! Sincerely, Mark Parrish More

my husband(raymond) and I (mary ellen) are very pleased with your team that handled our purchase of a new toyota rav....we did our research and received the best deal at toyota of braintree...mr simpson ga with your team that handled our purchase of a new toyota rav....we did our research and received the best deal at toyota of braintree...mr simpson gave us the information that we needed to make our decision....mr simpson's attentiveness to us as consumers of such an important purchase was a huge reason we bought at your dealership....mr ortega was very thorough in the information he gave us....and mr. celesk was excellent in detailing all financing and other material with our purchase.....KUDOS to the dealership and your super team that dealt with us.....thanks very much....mary ellen and raymond davis More

I had been in the area and stopped by just to "take a look" at the Rav4's they had in stock. Mr. Vivas assisted by showing me the 2011 vehicles they had. While I was there, I decided to look at the ne a look" at the Rav4's they had in stock. Mr. Vivas assisted by showing me the 2011 vehicles they had. While I was there, I decided to look at the new 2012 Camry. Mr. Vivas showed me the Camry LE and that was the end of my “just taking a look.” I decided that my next vehicle would be a Camry LE. Mr. Vivas was very knowledgeable about the Camry and all the incentives that they were prompting. With the help of Walace Langame I am now the proud owner of a 2012 Toyota Camry. This is the second vehicle I have purchased from Toyota of Braintree and I would highly recommend them. Johanna Holbrook Ma More

We visited couple Toyota dealers before we decided to choose Braintree Toyota finally.Kenny's attitude is friendly and patient always. We would like to back next time. choose Braintree Toyota finally.Kenny's attitude is friendly and patient always. We would like to back next time. More

There are people in this world that do their jobs with enthuiasm and dedication. Eduardo Vivas is one such individual. Just before Christmas, Mr.Vivas assisted me in finding my late enthuiasm and dedication. Eduardo Vivas is one such individual. Just before Christmas, Mr.Vivas assisted me in finding my latest Toyota. The prospect of going through the 'car search / car purchase thing' had me nervous and stressed, after my Toyota Solara was totaled. In the past, I had heavily relied on my recently deceased brother for advice when purchasing a vehicle. Now I was on my own, feeling intimidated by the process. When I arrived at Braintree Toyota I was greeted coureteously by Bob Wilfand. Mr. Wilfand was off the day I returned, so Mr. Vivas took over... It was through Mr. Viva's efforts that the entire experience at the Tufankjian Dealership was a positive and enjoyable one. On the appointed day the car was ready, shiny and clean as promised, paperwork complete, insurance and plates transferred (so easy), then ... I drove away the proud owner of a 2008 Toyota Rav 4, realizing Mr Vivas had taken the place of my brother. Thank you again Eduardo for your kindness and attention to all details. Sincerely Patricia Cate Marshfield MA. More

Sunny was helpful with answering all of our questions. He made sure to take care of all the concerns we had before we picked up the car. made sure to take care of all the concerns we had before we picked up the car. More