Toyota of Braintree

My experience with this dealer was great. And the employee my wife and I worked with was the best experience I have ever had at any dealer. employee my wife and I worked with was the best experience I have ever had at any dealer. More

Ryan was terrific to work with. He provided personalized attention, was very knowledgeable about the products I was interested in (Corolla and Prius). He advocated for my needs to his mangager when one fin attention, was very knowledgeable about the products I was interested in (Corolla and Prius). He advocated for my needs to his mangager when one finance coordinator was assigned but not available when expected. As a result, I was re-assigned to Arthur, who was very efficient and knowledgeable as well. More

My wife bought her new Rav4 in 2009 from Benson and was very pleased with her experience, so when it came time for her dad to buy again, we recommended he ask for him. Benson did a great job taking care o very pleased with her experience, so when it came time for her dad to buy again, we recommended he ask for him. Benson did a great job taking care of my father in law, made sure he got the best price possible (which we had researched extensively beforehand), did not pressure him to buy things he didn't need and kept his commitments all the way through the process. He's very pleased. More

Worked with Sunny and was very satisfied with everything that was discussed. He discussed my options in a professional manner and sufficiently answered all my questions. He went the extra mile to get any that was discussed. He discussed my options in a professional manner and sufficiently answered all my questions. He went the extra mile to get any rebates I had coming to me. Once the decision was made Jessica helped me understand my finance options and what made the most sense. Very pleased with my experience at Toyota of Braintree. Would recommend the staff I worked with to anyone. More

Customer service was excellent, Kenny was more than helpful and offered the best service. He was very keen to our needs, patient and very knowledgable. Kenny did an amazing job at getting us the price helpful and offered the best service. He was very keen to our needs, patient and very knowledgable. Kenny did an amazing job at getting us the price we would have wanted for our car. Great person, great dealership, best overall experience I've had at a dealership, I highly recommend. More

I am an 82 year old woman and totaled my car on the highway in a freak snowstorm by skidding onto the median strip and into the banking. I had purchased my Matrix from the Tufankjian Dealership and du highway in a freak snowstorm by skidding onto the median strip and into the banking. I had purchased my Matrix from the Tufankjian Dealership and due to my good experience, and good vehicle, went there to shop. I do not like to shop, especially for items such as a car. Still sore from bruises caused by my accident, and dreading the ordeal ahead, I asked my grandson to take me to Tufankjians. As I stepped into the show room, Kenrick Tempro greeted me pleasantly, quietly offered to help with whatever it was I needed and invited me to sit by his desk. He listened to my tale of woe patiently and non-judgmentally, took careful note of my budget requirements and use of my car, searched the lot for possibilities and then without cringing or appearing nervous, offered to ride with me while I test drove several vehicles. I notice body language – I am teased as I am far happier driving than being driven and am known to gasp, press the floor as if braking or grab the door handle. Kenrick out me at ease by doing none of these as he rode with me - an elderly woman who had just totaled a car! His method of helping me evaluate the vehicles, paying attention to the distance, places I drive and the amount of baggage I lug around, as well as gas mileage, was excellent. I work weekends out of state, about 31/2 hours from home, so am on the road a lot. I appreciate the time he spent – the better part of his day – and the concern he showed in order for me to have the best and safest vehicle I could afford. Both Kenrick Tempro and Greg Tufankjian treated me with courtesy and respect, while I was feeling like a careless old lady. They also talked with the insurance company and handled that necessary matter. I will certainly return to this Dealership when I am ready for another vehicle and do not hesitate to recommend it to others. I believe honesty and integrity are basic rules of their salesmanship. More

In search of a new car, my husband and I went to numerous Toyota dealerships to find exactly what we were looking for and at the right price. Tufankjian was the first dealership we stopped at. The first day Toyota dealerships to find exactly what we were looking for and at the right price. Tufankjian was the first dealership we stopped at. The first day we went in, we were greeted Angel Tirado,he asked what we were interested in and taken right upstairs to view the selection they had in stock. I was looking for a little more room in the RAV4 than they seemed to have and he quickly suggested the one with the 3rd row of seats, which my husband and I were unaware they even had. They only had one in stock, but the color was one of two I had chosen. He took us downstairs and introduced us to Steve Levanchy. Steve was very professional and informative with information regarding the comparison of the RAV4 and the Honda CRV. Once we had the information we were looking for, Steve brought the car down for a test drive. When it came time for the "dreaded" expense talk, Steve introduced us to Carlos Otega. Together Steve and Carlos made us feel very comfortable and did not make us feel pressured into agreeing to a deal at that time. They understood that with this economy, shopping around was the key to our success as the consumer. Ultimately, Toyota of Braintree was where we found ourselves purchasing our new RAV4. When we went back in, Kenny Banks was the salesman that we closed the deal with. Kenny was very welcoming and just as the others, very informative. He introduced us to Bill DeTellis who explained in detail the 2 yr. maintenance and roadside service. He even had our first oil change scheduled before we went to the finance department!! Jessica Reed was the finance person we dealt with. Again very friendly and professional. She was prompt in sending everything that needed to go to the insurance company and was right on top of things when we had to call her for additional information. I would highly recommend Toyota of Braintree to family/friends. The atmosphere in the showroom was welcoming and friendly, which we did not experience in the other dealerships. Thanks Tufankjian Toyota for helping to make a major purchase less stressful than we thought it would be. A special thanks to Eric for his persistance in obtaining our shareathon certificate. Steve & Diana Weymouth More

This was my first car purchase, and Eduardo was patient, took the time to get to know me and my family's needs, and went the extra step throughout the whole process to give me the information I needed to ma took the time to get to know me and my family's needs, and went the extra step throughout the whole process to give me the information I needed to make a decision. I never felt pressured, and Eduardo and his colleagues looked for, and found, a special $1000 debit card promotion from Toyota that four other dealerships I had contact with either did not know about, or did not mention. I have only the highest recommendation for Eduardo and each member of the staff with whom I came into contact with. Charles Park Boston, MA More

I was dreading the idea of having to purchase a new vehicle. In the past I have had a few bad experiences with local dealerships. I'm referring to high pressure, gimmicks ect. Well folks I was pleasa vehicle. In the past I have had a few bad experiences with local dealerships. I'm referring to high pressure, gimmicks ect. Well folks I was pleasantly surprised to have a smooth enjoyable experience. I was greeted by Mr. Kenney Banks and he made me fel welcome and comfortable right away. Ken was professional, knowledgeable and friendly. He answered all my questions and explained the options and pricing clearly. In the end Kenney worked with me for a price and trade-in that I was comfortable with made the purchase. Thank you Kenney and Toyota of Braintree. More

This dealership is heads above any others I have visited from CA to MA. Bob was very professional and easy to work with. I would recommend this dealership to anyone looking for a Toyota and great service. from CA to MA. Bob was very professional and easy to work with. I would recommend this dealership to anyone looking for a Toyota and great service. More