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Toyota of Des Moines
Grimes, IA
4,967 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,967 reviews
June 16, 2024
They diagnosed my car honestly and I avoided a costly expense. Nothing else to say expense. Nothing else to say More
by JOECOOL2455
Verified CustomerEmployees Worked With
Helpful June 16, 2024
Great customer service. John Addy is a new salesman. He did a great job finding out information he didn’t know and was very good about communicating updates as needed rela John Addy is a new salesman. He did a great job finding out information he didn’t know and was very good about communicating updates as needed related to my new vehicle. He was very personable, pleasant and professional. Even though John is new, I would recommend him to other buyers. More
by DONNA.WENDT2
June 16, 2024
Ian Davis is a saint. He always takes special of me and my vehicle. I am happy to have someone I totally trust to briing my auto to for maintenance. He is always happy to He always takes special of me and my vehicle. I am happy to have someone I totally trust to briing my auto to for maintenance. He is always happy to help with little things that come up between visits, and plan the corrections for the next visit. The dealership has changed dramatic since my last visit. Everything has been computerized so it is even easier to check in and out. I like the video check up while it is being worked on. It is very helpful knowing what they have put attention on, what has been done, and what I need to keep my attention on before my next visit. Thank you for a great visit. More
by srvollmer
Employees Worked With
June 15, 2024
I took my car in for maintenance tire rotation which also included the typical inspection. In the video, the service person gave me the measurements for brakes and tire treat, recommended that both filters n included the typical inspection. In the video, the service person gave me the measurements for brakes and tire treat, recommended that both filters needed replacing, and that he would top off my fluids. My fluids were not topped off. More
by raniahmrobb
Employees Worked With
I don’t recall his name
June 15, 2024
We were visiting friends in Des Moines and need service. Scheduling our service was easy. The staff were so helpful! Scheduling our service was easy. The staff were so helpful! More
by Beth
Employees Worked With
June 15, 2024
Great service and very fast. Easy to make the appointment and didn’t take long to get in. Easy to make the appointment and didn’t take long to get in. More
by PWURSTER
Employees Worked With
June 15, 2024
Toyota is always thorough and on time and the oil change is always done in a timely manner with a comfortable place to wait. is always done in a timely manner with a comfortable place to wait. More
by YOUNG.JULIE
Employees Worked With
June 15, 2024
Got an appointment with ease. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. More
by DAKING35
Employees Worked With
