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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,910 Reviews

1,910 Reviews of Toyota of Des Moines - Service Center

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November 04, 2018

Never a disappointment They got me right in and got my problem solved right away! Thank you J.R. in sales for getting it scheduled for me and Cass in service for getting thi More

by Jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cass Cupp, JR Hickenbottom
November 04, 2018

Toyota Camry service Always treated with respect, given time frame of service and cost. Always keeping my service up to date with reminders. And the car wash is a bonus. More

by Mytoyar03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

Great I am always happy with the service and the speed that it is completed! The help is always friendly and helpful. And also nice to have refreshments More

by Vicki. Murken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Brakes on a 2003 Highlander I needed brakes on my Highlander and Mike Lebeda helped me with my service -I ended up with front brakes and my 03 toyota drives like a new car....... More

by Bruce
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
November 01, 2018

Fast and efficient Courteous greeting to start with, easy pick up, it was ready to go in a moment's notice. I also like the free car wash. More

by CamryLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaimee
October 31, 2018

Great service Experience Mike was wonderful to work with when we had both vehicles serviced: one for 90,000 mile and the other for 120,000 mile service. He was able to provi More

by catbert666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
October 30, 2018

Excellent Service From time I arrived the people that met me were very pleasant & wanted to make sure I was being helped. Service was fast & tech went over the items t More

by Charly46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
October 27, 2018

great service Directed into garage by a very nice young man who took my name and got the service adviser, Jamie Schnoor. Jamie took info and let me know he would More

by janr50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Schnoor
Oct 29, 2018 -

Toyota of Des Moines responded

We're happy you had a great experience with Jamie. Thank you for your business, janr50.

October 25, 2018

Service I had a very nice gentleman receive me when I drove in and the same one came to tell me about what was done on my car. More

by Carefuldriver
Customer Service
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name. Sorry I would have liked him to get credit
Oct 29, 2018 -

Toyota of Des Moines responded

Thanks, Carefuldriver!

October 25, 2018

Sticky gearshift I spilled a latte on my gear shift and a few weeks later it became harder and harder to get it back into "park". Cleaning up the latte mess wasn't so More

by pcrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda, Becky Boatman
Oct 29, 2018 -

Toyota of Des Moines responded

Thank you, pcrose!

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