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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,649 Reviews
Call Service Center (515) 276-4911

3,649 Reviews of Toyota of Des Moines - Service Center

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January 13, 2024

Oil change good service Little waiting time, comfortable waiting area, car wash service appreciated Thanks More

by tjfarls
Recommend Dealer
Yes
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Jan 15, 2024 -

Toyota of Des Moines responded

We appreciate the kind words! This is what we strive for here at Toyota of Des Moines! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

January 13, 2024

Service was to be done in 2-3 hrs. Done in1.5 hr and picked up on my way home. Perfect !!!! More

by DOUGPETE53
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

January 13, 2024

Brock & Ian have been great at listening to my concerns & prompt to resolve. I really appreciate their support and promptness in resolving my concerns. More

by Mrohn
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for taking the time out of your day to leave us such a kind review! We at Toyota of Des Moines are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

January 13, 2024

Great! It was quick service and no problems. I have nothing more to say! Done More

by NURSEONAMISSION57
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

January 13, 2024

Service advisor was knowledgeable. Everything went well. Had a coupon and that was welcomed. Thanks! More

by cortneyweaver228
Recommend Dealer
Yes
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for the five-star rating! Please let us know if we can help you with anything else. Thank you for choosing Toyota of Des Moines!

January 13, 2024

Listened to our concerns. Work was done in a timely manner. Always respectful and knowledgeable More

by cdcallen58
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

January 12, 2024

It was great super nice professional guy at reception who handled my oil change and tire rotation on warranty all the way through More

by PH CIB
Recommend Dealer
Yes
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Jan 12, 2024 -

Toyota of Des Moines responded

Hearing kind words like yours about our professionalism fuels our team to keep exceeding expectations. Thank you for choosing Toyota of Des Moines!

January 12, 2024

Good and quick communication. Excellent salesperson. And a kind individual. Thank you for all of your help, More

by JEREMY94
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
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Jan 12, 2024 -

Toyota of Des Moines responded

We strive to make every interaction at Toyota of Des Moines informative, helpful, and pleasant. Your feedback is valuable – let us know if there's anything we can do to keep your experience top-notch! Thank you for trusting us.

January 12, 2024

I said I had an excellent experience- leave it at that and quit texting me. More

by weskriss
Recommend Dealer
Yes
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Jan 12, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! We're glad you had a wonderful experience and apologize for the excessive texting.

January 12, 2024

Blake was excellent to work with after my accident. He was professional and efficient in coordinating the repair and payment with the person who hit my vehicle. Everyone was pleased with the outcome. More

by ninakyler
Recommend Dealer
Yes
Employees Worked With
Blake was my service manager
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Jan 12, 2024 -

Toyota of Des Moines responded

We're thrilled to hear Blake made a stressful situation smooth sailing! His professionalism and efficiency in coordinating the repair and payment are what we strive for at Toyota of Des Moines. Knowing everyone was pleased with the outcome warms our hearts. Thank you for choosing us during this challenging time!

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