Travis Bergeson
Travis Bergeson at Toyota of Des Moines
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Travis Bergeson

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
64 Reviews
4.6

64 Reviews

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64 Reviews of Travis Bergeson

May 03, 2024

Dealership Rating
Employee Rating

I was pleased with my experience. I like getting the car wash coupon. Thanks again More

by SKWTWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

Very fast and easy service. Took almost no time at all. The video inspection included everything. More

by LKHONGMALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

I was reminded about my two appointments via text and email many times over the past 30 days. When the day came for my service work on both vehicles the service department was out of stock on the one ar More

by bstout140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

April 07, 2024

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Employee Rating

I hope someone send this to the owners of Toyota of Des Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best More

by ellynunezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Toyota of Des Moines responded

Justin shines at Toyota of Des Moines! Thank you for the feedback.

March 30, 2024

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Employee Rating

Anytime I come to Toyota, the customer service is excellent. They explain everything they're doing and make sure that my experience there is always exceptional. More

by KIARAJWILLIAMS83
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Apr 01, 2024

Toyota of Des Moines responded

Delighted to hear we consistently deliver exceptional service with clear explanations! Thanks for choosing Toyota of Des Moines!

February 28, 2024

Dealership Rating
Employee Rating

They are very professional and kind and understanding. And so helpful and explaining what is wrong with my vehicle and getting it fixed the first time More

by CRUNCHMARCHAND
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Feb 29, 2024

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness & Thanks for choosing Toyota of Des Moines, Travis.

February 26, 2024

Dealership Rating
Employee Rating

Very efficient, professional, and friendly. Always appreciate my experience at this dealership. It was fine! More

by cpharris5514
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Feb 26, 2024

Toyota of Des Moines responded

We strive for efficiency, professionalism, and friendliness, and your feedback means a lot to us. Thank you for choosing us!

February 19, 2024

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Employee Rating

When they were on Merle hay rd they were great. When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I More

by ScottUnderwood2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 19, 2024

Toyota of Des Moines responded

Hi Scott, Thank you for taking the time to provide your feedback. We are sorry to hear that you feel our level of service as declined. We would like to hear more from you at your earliest convenience. Please contact our General Manager, JP Phillips.

February 14, 2024

Dealership Rating
Employee Rating

Good except we had to wait longer then usual for our service to be done. More

by JEANNE_SCHEELE
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Feb 15, 2024

Toyota of Des Moines responded

Understand waiting is frustrating. We try our best for efficiency. Thanks for your patience, and we hope to exceed expectations next time! Have a great day!

February 13, 2024

Dealership Rating
Employee Rating

Great great ? ? great awesome nice work Awesome great business thanks keep up the good great awesome work you guys do More

by GANNAWAY82
Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Feb 14, 2024

Toyota of Des Moines responded

We're pumped you had such a fantastic experience! Your enthusiasm and kind words fuel our passion to keep delivering awesome work. Thanks for choosing us!

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