Read Reviews Toyota of Dothan

Toyota of Dothan

Toyota of Dothan

2285 Ross Clark Circle
Dothan, Alabama 36301


(334) 794-0741

Manufacturer: Toyota

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  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 140 reviews

4.9

4.9 out of 5

140 lifetime reviews

Toyota of Dothan

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Certified: Toyota of Dothan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Toyota of Dothan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Toyota of Dothan

Above and beyond!
Toyota of Dothan has a reputation of customer satisfaction that is second to none. We offer a local shuttle service as well as having our own in house rental department. We serve the Wiregrass Area SW Georgia, the Florida panhandle, and SE Alabama. Our customer service and inventory have become so well known; our customers have called from as far as Colorado and Canada.

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Valet Parking
Cable TV Vending Machines
Children's Play Room After Hours Drop-Off
Customer Lounge Area Cable TV
Drive-In Service Children's Play Room
Express Service Customer Lounge Area
Free Coffee Drive-In Service
Free Drinks Express Service
Free WiFi Free Coffee
Instant Financing Free WiFi
Parts Store Pet Friendly
Pet Friendly Rental Car Service Onsite
Rental Car Service Onsite Shuttle Service
Shuttle Service Television
Television Vending Machines

rthompson25
5/18/2013 5:26:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lindsey DriverLindsey Driver
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Toyota of Dothan:

Lindsay Driver was a good sales person to deal with. She was accommodating, flexible, and friendly. She was knowledgable about the cars on the lot and offered information regarding each model. She was patient and did not pressure any part of the sale. She is an asset to this dealership.

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rnp986
5/15/2013 9:33:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve BarrySteve Barry
Heath DanfordHeath Danford
Blake GowanBlake Gowan
Ed LewisEd Lewis
Wayne PattersonWayne Patterson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

Everyone was extremely helpful and friendly. No pressure tactics. Everyone answered all of our questions and concerns. Heath was our primary contact. He spent a lot of time making sure we had all the information we needed and wanted. The dealership was very accommodating in getting the exact make and model of the vehicle we wanted at a great price. We recommend Toyota of Dothan to anyone looking for a great vehicle at a great price and wanting to deal with extremely helpful staff.

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Response From: Toyota of Dothan
Added: 5/17/2013 12:46:50 PM

Thank you for sharing experience. I'm happy to hear that you found your shopping and buying experience painless. Glad we were able to get you in to the vehicle you wanted at a price you could afford! If there's anything we can do for you in the future, please don't hesitate to let us know.

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Andreap3
5/13/2013 8:48:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Blake GowanBlake Gowan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

This was my first experience with looking for a vehicle. Mr. Gowan was very helpful and knowledgable in assisting me. He worked very hard to find a vehicle that would best fit my price range and style. Though the process was long, Mr. Gowan made it a smooth and joyful one. He showed the up most expression of professionalism, while still being able to make a connection with the customer. His energetic and sincere personality is definitely a quality that fits well with this dealership. My family and I are glad to have worked with Mr. Gowan in purchasing my vehicle. Thank you!!!

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Response From: Toyota of Dothan
Added: 5/14/2013 9:11:28 AM

Wow, we are so happy to hear that you had such a great first-time experience at Toyota of Dothan! Blake is a great asset to our team, and it's always good to know that he took such good care of you and made your vehicle purchase so easy and enjoyable. Congratualtions on your new car!

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charliebryan61
5/9/2013 3:45:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Woodrow DeanWoodrow Dean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

Me and my wife have deal with this dealer and salesperson sent 2005 and thay have alway treated us right with all the Toyota we have own (7) it is always nice to see them it like family.

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Response From: Toyota of Dothan
Added: 5/10/2013 8:04:02 AM

We thank you for your recommendation and for your continued loyalty to our dealership! We value our customer's and are glad you had a good experience! Congratulations on your new vehicle!

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jbdepd3442
5/9/2013 8:45:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne PattersonWayne Patterson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

This group is very accomodating and makes every effort to assist and provide the needs of the customer. The communication is very good - very friendly and helpful.

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Response From: Toyota of Dothan
Added: 5/10/2013 8:02:39 AM

We appreciate having you as a customer and are glad you found your experience enjoyable. We truly appreciate the recommendation!

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brunerj2001
5/8/2013 9:51:40 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Woodrow DeanWoodrow Dean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

My name is Jessica Hightower. I purchased my first Toyota Camry about 5 months ago and had the pleasure of working with Mr. Woodrow Dean. I was pleased with Mr.Dean and everyone at Toyota of Dothan. On 4/24 I was involved in a bad accident which totaled my vehicle out. The last 2 weeks has been very stressful dealing with insurances and everything else that comes along with a wreck physically and emotionally. Being my vehicle was totaled and I had to purchase another one I of course called Mr. Dean to assist me in this. Mr.Dean worked with my insurance company and after 2 days of working on it and searching he found the vehicle I wanted. He went above and beyond to make sure that I was happy and I was getting what I wanted. Altho this has been a stressful time I could not be happier with my purchase and it was definately a pleasure to work with Mr.Woodrow Dean again and all of Toyota of Dothan's employees. I would definately recommend Woodrow Dean to anyone and I will definately be back again at Toyota of Dothan again for any future purchases. Thank you all for your help!!

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Response From: Toyota of Dothan
Added: 5/8/2013 10:29:57 AM

Jessica, we are very sorry to hear about your car accident, but are glad to hear that you are okay and will recover! Thank you for making your first Toyota purchase with Toyota Dothan, and thank you for coming back to Toyota of Dothan for your replacement car purchase. Although this has been an extremely stressful time for you, it's great to hear that Woodrow and the Toyota of Dothan team were able to make it a little less stressful for you :) We hope you enjoy your new Toyota and stay safe on the road. Thank you!

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DonnaSimon
5/6/2013 1:35:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jay DowlingJay Dowling
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

Toyota of Dothan has very friendly staff members ....Jay Dowling was very good with customer service very friendly and was very thorough with showing what all my vehicle has . I will continue to be a customer of Toyota because of the service and quality of their vehicles

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Response From: Toyota of Dothan
Added: 5/7/2013 10:02:24 AM

Thank you for choosing Toyota of Dothan to purchase your new vehicle. We are pleased to hear Jay helped ensure we were able to get you the vehicle you wanted, and even helped you get to know allof the great features! We love to hear our customers drove away happy in a vehicle they will love for years to come.

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rrlunsford
5/6/2013 11:44:52 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh HernandezJosh Hernandez
Kevin WoodallKevin Woodall
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

Both Kevin and Josh were very helpful and answered all our questions. Our buying experience was very easy and we are now proud owners of a beautiful Sienna.

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Response From: Toyota of Dothan
Added: 5/7/2013 10:00:25 AM

We really appreciate your kind words regarding Kevin and Josh, as we strive for customer satisfaction. Congratulations on your new Sienna and we look forward to seeing you in the future!
Thanks for your business!

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davern01
5/4/2013 10:45:08 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh HernandezJosh Hernandez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

excellent buying experiance ,great service ,would recommend toyota of dothan to anyone,came in for one deal i had setup on the internet ,they got me a better one ,very satisfied customer

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Response From: Toyota of Dothan
Added: 5/6/2013 9:23:33 AM

Thank you for choosing Toyota of Dothan. We take great pride in our customer service and are glad you had a great experience!

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ejdwaters1
5/1/2013 4:03:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve BarrySteve Barry
Josh HernandezJosh Hernandez
Wayne PattersonWayne Patterson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Toyota of Dothan:

I truly enjoyed working with Toyota of Dothan and more specifically Josh Hernandez. Josh was easy to communicate with and responded to my requests in a prompt, courteous and professional manner. I am extremely pleased with my 2013 Toyota Highlander SE and do not feel as if I was taken advantage of in the least. My entire experience was a positive one and I would recommend Toyota of Dothan and Josh Hernandez to family and friends.

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Response From: Toyota of Dothan
Added: 5/2/2013 3:49:39 PM

Thank you for sharing your purchase experience with us online. I am pleased to hear that Josh was so accommodating and helped ensure all your needs were met. We love to hear that our customers went home happy! Congratulations on your new vehicle Toyota Highlander SE!

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Reviews 11-20 >>