Toyota of Gallatin

Excellent Salesman, Financial Officer and Service Departmen! Outstanding dealership in every way! Salesman Allen Kalisch is a 12 on a scale of 1-10! Because of his friendliness, attention to detail, and patien Outstanding dealership in every way! Salesman Allen Kalisch is a 12 on a scale of 1-10! Because of his friendliness, attention to detail, and patience in bringing out 3 different models for me to try, I was persuaded to trade my 2001 Toyota Camry in for a 2016 Toyota Avalon. He made it clear that I could come back anytime for any needed help on learning about so many features new to me. He could not have been more helpful, informative and persuasive, and I am so happy with this car! Also, finance officer Michael Christian was helpful, patient and very informative in setting up the paperwork regarding the actual sale--he was also very friendly and kind. Finally, I must also mention my appreciation for the service department at this dealership; as a 78-year-old customer, thanks to them, when I purchased my first Toyota (2001 Camry) in March, 2002, I have been very impressed with their efficiency, and their willingness to bend over backwards for whatever I needed. I have never experienced the efficiency and family-like atmosphere in all my years of buying a new car (which used to be every 5-6 years for both my husband (now deceased) and myself. This department is the reason I will never buy anything but a Toyota! Specifically, I want to commend the present Service Manager Jeff Gautsche and Service person Helen Christian for their efficiency and kindness whenever I had a repair problem with the Camry. They and and that department over the years since 2002 are the reason I will never buy anything but a Toyota. Clearly, Ron Hibbard is also to be commended for employing "A-Listers" in every department down through the years. More

Helen Anderson is awesome Every time I have come to Ron Hibbard Toyota of Gallatin and I have had my cars worked on, it has always been a pleasant experience. Helen Anderson ha Every time I have come to Ron Hibbard Toyota of Gallatin and I have had my cars worked on, it has always been a pleasant experience. Helen Anderson has made each visit very comfortable and enjoyable. Her expertise, professional demeanor and genial courtesy has made the difference every time. Her knowledge, work ethic and expeditious manner in which she handles my concerns has convinced me that Ron Hibbard is the place for me. Kudos for Helen! 12's for her! 10's are not enough. Grateful for Helen, Mr Dan L Wison More

Friendly with no sales pressure Walked on the lot with an idea of what I wanted to see and was immediately met by Mr. Kalisch. He was very friendly and attentively listened to our wa Walked on the lot with an idea of what I wanted to see and was immediately met by Mr. Kalisch. He was very friendly and attentively listened to our wants with regards to the type of vehicle we were there to examine. He patiently answered our questions and then asked if we'd like to test drive the vehicle. At the end of our test drive, he introduced us to "Z" who was very nice and professional as well. We explained we'd like to think about the vehicle but would let them know if we were interested in pursuing the transaction any further in the very near future. In short, we decided to accept the deal. The whole process was very easy and with no high-pressure sales or "additional fees" tactics. I would highly recommend these guys to anyone who is serious about purchasing a new Toyota vehicle! They're the best I've dealt with in a very long time! More

Purchase of 2016 Toyota 4Runner SR5 Premium The entire experience at Ron Hibbard was fantastic. Marcus, Allen, and Paul were all great to work with and I really appreciated the tutorial Allen g The entire experience at Ron Hibbard was fantastic. Marcus, Allen, and Paul were all great to work with and I really appreciated the tutorial Allen gave on the Nav/Tech dashboard before we left. Super great folks, and I will be recommending Ron Hibbard to others as well! More

My Dealer of Choice In this day and age of corporate new car dealerships where the salesman's only concern is making the sale at any cost it is pleasant to find Ron Hibba In this day and age of corporate new car dealerships where the salesman's only concern is making the sale at any cost it is pleasant to find Ron Hibbard Toyota's sales people were genuinely interested in satisfying my wife's and mine interests. Kudos to Bryan Stiltman for taking the time to find a car that would fill our needs and finances. He was professional but showed a personal concern about doing so. Kudos also to Jason Hargrove, who was our salesman 2 years ago, for helping with this deal and assuring us that Brian was great to deal with. He was correct. Ron Hibbard Toyota has become my dealer of choice when leasing or purchasing automobile AND for servicing the automobile. You can't go wrong here. More

Great Experience If I ever buy another vehicle Ron Hibbard Toyota will be the first dealership I check out. From the start my husband talked with Marcus over the phone If I ever buy another vehicle Ron Hibbard Toyota will be the first dealership I check out. From the start my husband talked with Marcus over the phone and he got to work looking for the exact 4runner we were looking for. We had talked with a lot of other dealerships that day already and this was the first one that wanted to help us get exactly what we wanted, instead of trying to push one of their other vehicles on us. When we actually went to the dealership everyone was so friendly. It didn't feel like they were trying to sell us something. It felt like they had invited us into their home and tried to make us as comfortable as possible. We couldn't have asked for a better sales guy, Chris was so personable and an absolute pleasure to deal with. More

Highlander purchase Lydia was very helpful in learning how to operate our new Highlander. She walked us through all the new bells and whistles that our former Highlander Lydia was very helpful in learning how to operate our new Highlander. She walked us through all the new bells and whistles that our former Highlander did not offer. Lydia is quick to help and you'll see her running, literally, all over the Hibbard dealership. It was a great experience working with her and I'm sure we will be in touch for future maintenance and car buying opportunities. More

Awesome experience at Ron Hibbard Toyota Salespeople were polite and helpful. This is my second Toyota from this dealership. My experience with the service department has been extraordinary. Salespeople were polite and helpful. This is my second Toyota from this dealership. My experience with the service department has been extraordinary. They went out of their way to find the problem and correct it in a timely manner. They never gave up and made my car perfect. That's why I came back again to get a new car. You just can't beat the quality and service this dealership provides. The salespeople listen to get you what you want at the best price for you. More

My New Toyota Car buying can be stressful Ron Hibbard Toyota offered superb customer service in a no pressure and friendly helpful approach. I felt as if they appr Car buying can be stressful Ron Hibbard Toyota offered superb customer service in a no pressure and friendly helpful approach. I felt as if they appreciated my business and understood what I was looking for in my new Toyota. I am a previous owner of a Toyota Yaris and I am sold on Toyota. Best car ever!! More