Toyota of Gastonia

Service wa great but forgot to reset vehicle settings however was told to drop by and they will take care of it quickly. As I live in kings mountain next time I am close will bring it in. however was told to drop by and they will take care of it quickly. As I live in kings mountain next time I am close will bring it in. More

4 oil change items 2. be done. The mileage was over. The sight was showing explain the overage of numbers. Oil-chg tr rotated fluids checked and topped. Done in a few days. sight was showing explain the overage of numbers. Oil-chg tr rotated fluids checked and topped. Done in a few days. More

My visits at Toyota of Gastonia are always favorable as I am always satisfied with the service. However, during this visit I was a little taken a back after hearing that I must have certain maintenance servi am always satisfied with the service. However, during this visit I was a little taken a back after hearing that I must have certain maintenance services completed there in order to continue be eligible for the tires for life program. This was only after I refused to have the recommended very expensive repairs done. I did plan to have some of the least expensive repairs done there but not today. I purchased my vehicle in 2005 and I always get my oil changed there as well as other services. This was not a stipulation when I purchased my vehicle and I do not feel that after 15 years it should be now. The fact of the matter is I simply cannot afford major maintenance repairs at Toyota. I am very, very, disappointed. More

Excellent and quick service! I get all my Toyota service performed at this dealership. They are very personable and provide quick and excellent service. I would recommend to oth I get all my Toyota service performed at this dealership. They are very personable and provide quick and excellent service. I would recommend to others! More

Great service ! I have been using this dealership since 2004, I have always had great service. You have goo associates in your service area and also in the sales de I have been using this dealership since 2004, I have always had great service. You have goo associates in your service area and also in the sales department.. Good service and a great atmosphere is what keeps me coming back. More

Good service Work was performed to my expectation and was completed in the time the advisor promised. Service advisors were friendly and helpful. Purchased my truc Work was performed to my expectation and was completed in the time the advisor promised. Service advisors were friendly and helpful. Purchased my truck here and have all work needed performed here. More

Excellent Sales Specialist - Mr. Rick Shepard! Mr. Rick Shepard is the excellent sales specialist. I have a good relationship with him for 2 years and purchased 2 x RAV4, 2 x Highlander, 2 x Corol Mr. Rick Shepard is the excellent sales specialist. I have a good relationship with him for 2 years and purchased 2 x RAV4, 2 x Highlander, 2 x Corolla, 1 x C-HR and 1 x Sienna. Total 8 cars from him. Mr. Shepard is very customer-oriented person and makes a lot of efforts to meet customer's request. I trust Mr. Shepard and am always comfortable to share time with him. Thank you, Rick!! More

Service was provided promptly - as soon as I arrived for my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very c my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very courteous and his explanation of what was needed was very clear. More

Went in for 85,000 mild checkup and potential brake service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than anticipated. Waiting area was well-configured for adequate social distancing. More

Service Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up More