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Toyota of Hollywood FL

Hollywood, FL

4.3
4,220 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 4,220 reviews

October 25, 2023

I was dealt with promptly and waiting time was short and with exceptional customer service. More

by valrieflemming
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Reyes
Oct 25, 2023 -

Toyota of Hollywood FL responded

Thanks so much for sharing your positive feedback with the Toyota of Hollywood team! We are glad that your service visit went smoothly and quickly. Have a great day!

October 25, 2023

Lacey was amazing. I was delt with promptly upon arrival. Excellent customer service. Toyota of Hollywood is the best dealership. More

by janet9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Hollywood FL responded

Janet, we're so glad to know that Lacey provided you with excellent service at Toyota of Hollywood. Thanks for your kind words and support!

October 25, 2023

The service was pleasant. I was told my car would be ready in about 3 hours instead it was ready in 2 hrs. which was great. Service advisor was helpful. Great experience 👍 More

by Karen E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Hollywood FL responded

Karen, we're glad to know that you had a great experience with our service advisor at Toyota of Hollywood. Thank you for your business and your positive feedback!

October 25, 2023

Overall service was excellent starting with the advisor and the time frame for the car to be ready was on point. More

by MGF1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had an excellent experience with us at Toyota of Hollywood, and that our team was able to deliver your car right on schedule. Thanks for the positive feedback!

October 25, 2023

llegue al dealer a las 8am y me entregaron el carro a las 3:30 PM solo necesitaba cambio de aceite y rotation de llantas, me llamo el asesor el cual me atendio para decirme que habia que cambiar el refrigera More

by azuajea1912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Toyota of Hollywood FL responded

Lamento mucho que su visita haya llevado más tiempo de lo esperado, y entiendo cómo esto puede ser frustrante. Nos esforzamos por proporcionar un servicio eficiente a todos nuestros clientes. Me gustaría discutir este asunto con usted personalmente para entender mejor la situación y ver qué podemos hacer para rectificarla. Por favor, póngase en contacto cuando tenga un momento libre. Gracias, John Diaz - Service Manager - 954-893-4662

October 25, 2023

Lacey is a 5 amazing and the reason why I keep going there. It's a 4 bc until I worked with her I was ready to give up on this location. Definitely go elsewhere for sales ( they did a number on my plate More

by MV.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey DeRose
Oct 26, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing your honest feedback. I am glad to know that Lacey's service made a difference for you at Toyota of Hollywood. However, I apologize if your sales experience didn't meet expectations. I would be happy to discuss your concerns further and see how I can help moving forward. Please feel free to reach out at a time that works for you. Thank you, Said Alkhalaf - General Sales Manager - 954-893-4608

October 25, 2023

I had to wait 4 hours for a 20 minute oil change. I had an appointment to come in for service, and they could have ordered the oil filter in advance rather than make me wait 4 hours More

by rickjlang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your long wait for an oil change. We aim to provide efficient service and it seems we fell short during your visit. Your feedback is important in helping us improve our processes and customer experience. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, John Diaz - Service Manager - 954-893-4662

October 25, 2023

Excellent services. The service rep was very professional. Kudos to her and Toyota of hollywood. More

by CARMENMATOS1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Toyota of Hollywood FL responded

Thank you for sharing this praise for the Toyota of Hollywood Team, Carmen! Until next time!

October 24, 2023

Professional and quick. Very upfront about what they were doing and I was updated regularly about when my car would be ready. 10/10 love this place. More

by sherika625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 24, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a positive experience at Toyota of Hollywood! Providing professional, proficient service is always our aim - see you down the road!

October 24, 2023

Spent waiting over 3 hours at service for a scheduled maintenance and after all the service the service maintenance notification was not reset. More

by markgav335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Oct 25, 2023 -

Toyota of Hollywood FL responded

I'm sorry to hear your service experience took longer than anticipated and that your vehicle was not returned to you in the proper condition. We aim to provide efficient, thorough service, so this feedback is important to us. I'd like the opportunity to discuss this further with you if possible - please reach out at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

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