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Toyota of Hollywood FL

Hollywood, FL

4.3
4,161 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 4,161 reviews

September 19, 2023

Good Service in Toyota Tacoma Hollywood special Audrey pardo thanks for it’s services I will recommend it Toyota Hollywood More

by GREYBRAVO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Hollywood FL responded

We're glad to know that Audrey provided you with great service at Toyota of Hollywood. Thanks for recommending us!

September 19, 2023

My Last service visit,I will be going somewhere else from now on. Took 2 hours and 15 minutes for oil change and tire rotation. Constant letters pressuring me to trade in my vehicle. This gives me the i More

by KYOUNGWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Toyota of Hollywood FL responded

I'm really sorry to read about your recent experiences with us. We aim for a high standard of customer service, and it's clear we've fallen short. I understand you're upset and that we've lost your future business, but I'd appreciate the opportunity to discuss these matters further with you directly and make sure any communication issues get properly resolved. I will search for your contact information, but please also reach out at your earliest convenience so that we can address any outstanding concerns together. Thank you, John Diaz - Service Manager - 954-893-4662

September 19, 2023

The service was great and the service person was very professional. He provided a Lyft to and from the service location. More

by KLINDSEY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a great experience with our service team at Toyota of Hollywood. Providing convenient transportation is just one way we try to make your visit easier. Thanks for the review!

September 18, 2023

I had a 1pm appointment and wasn’t finished getting an oil change until almost 4. Poor service More

by Millicenttaylorcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Hollywood FL responded

We apologize that your wait time was unsatisfactory. We want to assure you that we are always striving to improve our services, so we hope to have the opportunity to demonstrate that to you. Please don't hesitate to reach out if there is anything I can do for you. John Diaz - Service Manager - 954-893-4662

September 18, 2023

I was very pleased with the service I received on Thursday, September 14, 2023. It was prompt and thorough! More

by SHOCHSZTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
Sep 18, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had a prompt and thorough service experience at Toyota of Hollywood! Thanks for sharing your feedback.

September 18, 2023

Always reliable. The Best in Town. I had to go for checking an issue with the pressure on my tires. The Service Department checked thoroughly. Found no problems. Had More

by juan.chaparro
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DREW MANNING
Sep 19, 2023 -

Toyota of Hollywood FL responded

Juan, we're glad to know our team at Toyota of Hollywood was able to assist you with your tire pressure issue and key pick-up. Thanks for trusting us with your vehicle's needs!

Sep 19, 2023 -

juan.chaparro responded

Mr Drew Manning keeps on being the most reliable service representative that I have ever met.> Thanks Toyota Hollywood for having him.

Sep 19, 2023 -

Toyota of Hollywood FL responded

We agree—Drew is an asset to the team! We will pass along your praise, Juan.

September 18, 2023

Profecionales y muy satifactorio con lo obtenido muchas gracias y sobretodo con las personas que me alludaron More

by cruzfg72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con nosotros en Toyota of Hollywood! Nos alegra saber que está satisfecho con el servicio recibido. Esperamos verle de nuevo pronto!

September 18, 2023

There is absolutely no reason it makes sense for you to give a customer an appointment for a standard maintenance check up for a brand new 2023 car, and then YOU make the customer wait hours and hours unt More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience. We aim for efficient service and respect for our customers' time, so it's disappointing to learn we didn't meet those expectations during your visit. I'd like the opportunity to discuss this further with you and see how we can improve going forward. Please feel free to reach out at a convenient time for you. Thank you, John Diaz - Service Manager - 954-893-4662

September 18, 2023

excellent work the best service ever always the right answer to my questions ,keep up the good work More

by INFO@XCADA.COM
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood! We appreciate your support and are here to help with all of your future service needs.

September 17, 2023

Sold a lemon, in an upside down loan, service didn't do their job, PERIOD!! Told diamond in the rough, more like diamond in the fluff. I will never do business with this dealership again nor recommend anyo More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabrielle
Sep 18, 2023 -

Toyota of Hollywood FL responded

We're truly sorry to read about your experience and understand how frustrating this must be. We strive for transparency in all our transactions, so it's concerning to see we've left the wrong impression. I'd like to personally look into this matter further and discuss potential solutions with you directly - please reach out at your earliest convenience. Thank you, Said Alkhalaf - General Sales Manager - 954-893-4608

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