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Toyota of Hollywood FL

Hollywood, FL

4.3
4,183 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
Contact Dealership

1841 N State Rd 7

Hollywood, FL

33021

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Showing 4,183 reviews

September 13, 2023

Fast and professional service. I will recommend people to Toyota of Hollywood with no doubt. More

by CUBANJULIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood! We appreciate your support and recommendation.

September 12, 2023

Made an appointment for 6:30 am, Went for a screw in my tire. Waited for 2 hours and was told at 8:30 that there is nothing they can do. Then they proceed to try and sell me a tire. That they did not have More

by CJAY PRENDERGAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 13, 2023 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience. It's concerning as we aim for top-notch customer service, and it seems like that wasn't delivered in this case. We never intend to mislead our customers and would appreciate the opportunity to discuss this further with you directly so we can better understand what happened here. Please reach out at your earliest convenience. John Diaz - Service Manager - 954-893-4662

Sep 14, 2023 -

CJAY PRENDERGAST responded

Reached out. 9/13 - 9/14. Didn’t get a response.

Sep 18, 2023 -

Toyota of Hollywood FL responded

I apologize for the trouble you have had getting in touch with our team. Please message your preferred contact number to jdiaz@czag.net. Thank you.

September 12, 2023

To start Isaac must have been having a really bad day his customer service skills was very unprofessional I didn’t deserve the way he handled me after waiting in line from him having a extra long personal co More

by EJAMES143@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Thompson
Sep 13, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your recent experience with us. It's not the level of service we aim for and I apologize if you felt disrespected in any way. We take this feedback seriously, as it helps us improve our customer interactions moving forward. If you're open to discussing this further, please reach out directly so we can address your concerns properly and ensure a better experience next time around. Thank you, John Diaz - Service Manager - 954-893-4662

September 12, 2023

No l costo del servicio fue muy caro, pienso que por eso la gente busca opciones en otros talleres; también pienso que por ser mujer abusan de nuestra ignorancia More

by MCVV1704
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

Nos esforzamos por ofrecer precios justos y un servicio transparente para todos nuestros clientes, y lamentamos que haber dejado una mala impresión. Me gustaría tener la oportunidad de hablar con usted sobre su experiencia y ver cómo podemos mejorarla. Por favor, póngase en contacto conmigo cuando pueda. Gracias, John Diaz - Service Manager - 954-893-4662

September 12, 2023

I passed 7 hours in the Toyota Hollywood then I didn’t find the service for my car More

by Jean Mary Adonis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

Jean - I am sorry to see your recent visit fell short of the 5-star service we aim to provide. If you would like to discuss the details in greater detail with me, I invite you to reach out to me so that I can address any remaining concerns. Thank you, John Diaz - Service Manager - 954-893-4662

September 12, 2023

My dealings with service center’s Lacy were straight forward and pleasant! She was extremely informative and helpful. I knew just what to expect thanks to her! More

by SKGOTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Toyota of Hollywood FL responded

We're glad to know that your experience with Lacy at our service center was informative and pleasant! We always aim for transparency in all of our dealings. Thanks for choosing Toyota of Hollywood, we appreciate the feedback!

September 12, 2023

Very efficient service at the reception desk. And messaged us about all the work needed. More

by FERNANDE_BOISCLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Toyota of Hollywood FL responded

Fernande, thank you for commending the Toyota of Hollywood team for their great communication! We appreciate your five-star review and look forward to assisting you down the road.

September 11, 2023

I was dissatisfied with the phone service. What should have taken a few days took me 2 weeks to get the job done because of a lack of communication and understanding. More

by BARBARAJT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
Sep 11, 2023 -

Toyota of Hollywood FL responded

We're sorry to learn about your experience with our phone service. We aim for clear communication and efficiency, so we'll take this feedback on board as an opportunity to improve. Thank you for bringing it up, and if there is anything more we can do to assist you, please contact me directly. Best, John Diaz - Service Manager - 954-893-4662

September 11, 2023

Great service and great people . Very friendly honest people. No wait time. And they finish fast. More

by pattersonkelly91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Hollywood FL responded

We are honored to receive your support of Toyota of Hollywood. Thank you and keep us in mind for any future needs!

September 11, 2023

I walked in on a Sunday because my check engine light came on and Lenny got me in and out and I didn’t even have an appointment. Thank u lenny More

by Josephdjenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny
Sep 11, 2023 -

Toyota of Hollywood FL responded

Joseph, it's great to know that Lenny was able to assist you promptly at Toyota of Hollywood. We're here for your automotive needs anytime!

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