Toyota of Huntington Beach

Best Toyota service department I've ever experienced I was blown away by how knowledgable Kevin in service and Mike the service manager were about my specific car and its needs. I had horrible customer I was blown away by how knowledgable Kevin in service and Mike the service manager were about my specific car and its needs. I had horrible customer service at the last two Toyota dealerships I went too. I went straight to Mike Purpura (manager) and advised him of my concerns. He promised me everything I asked for and asigned Kevin to my car. What a team. Those guys really knew their stuff and guided me in the right direction when it came to customizing my vehicle. And their customer service is above excellent. I was treated like a real important customer. Those guys really went out of their way. Thanks again More

Nice facilities, friendly staff. Great facilities, friendly staff. Every thing else is great. I good truly recommend to friends and relatives. I will come again for my next scheduled Great facilities, friendly staff. Every thing else is great. I good truly recommend to friends and relatives. I will come again for my next scheduled service. More

Had my 2005 Prius in for service. I've purchased 3 cars from HB Toyota. All have been well taken care of by their excellent service people. Over the years I've become friends with th I've purchased 3 cars from HB Toyota. All have been well taken care of by their excellent service people. Over the years I've become friends with then and I will buy my next car from them...no question! More

Great customer service toyota of huntington beach gives the best customer service every time. Great place great staff. Omar and Bob are the best always get the best prices p toyota of huntington beach gives the best customer service every time. Great place great staff. Omar and Bob are the best always get the best prices possible More

Theives I took my 2004 Toyota Camry SE into Toyota of Huntington Beach for an oil leak. The vehicle was left at the Service Department for the diagnosis that I took my 2004 Toyota Camry SE into Toyota of Huntington Beach for an oil leak. The vehicle was left at the Service Department for the diagnosis that cost $65. When I returned the service adviser told me that the leak was coming from a line that led into the radiator. I was told that the line and radiator needed to be replaced and the estimate was $1000. I did not have the work done because of the cost. After I left I got to thinking that I replaced the radiator not too long ago and I returned the vehicle a few weeks later and told the service advisor (a different one) that I felt that my vehicle was misdiagnosed and asked them to recheck the vehicle. Upon my return, the service adviser told me that they team up with the same diagnosis and the cost was $1000. I took the vehicle to Ron Catt automotive and the vehicle was diagnosed and photographed showing the oil leak from the head gasket and the repair cost was $160. Ron Catt Automotive photograph and showed me the area where Toyota of Huntington Beach claimed the oil leak was coming from was dry and not leaking. The only reason that I could think of that the dealership would do that is to rip people off that cannot see what's going on under their vehicle. More

Our Camry loves Toyota of HB service, and so do we Toyota of Huntington Beach succeeds in great service. Our advisor Richard Rivera always returns our calls, makes our appointments easy to schedule and Toyota of Huntington Beach succeeds in great service. Our advisor Richard Rivera always returns our calls, makes our appointments easy to schedule and explains the service/estimate. Our Camry was serviced and washed and now runs and looks great. The payment and pickup process was smooth, quick and friendly. Thank you for an enjoyable experience. More

Quality Customer Service Professional, high quality, customer service from staff to the xxxxxxwho service and repair cars. Rick Rivera is an incredibly knowledgeable service Professional, high quality, customer service from staff to the xxxxxxwho service and repair cars. Rick Rivera is an incredibly knowledgeable service representative. He is proactive, a great problem solver, and has work ready on time. I strongly recommend this dealership and this valuable service representative and team member! More

Amazing My experience at this dealership was amazing. The customer service was really nice and I would consider coming back here. I will refer my family and f My experience at this dealership was amazing. The customer service was really nice and I would consider coming back here. I will refer my family and friends to come to this dealership. More

Excellent service Service was excellent! All my questions were answered and staff helped me quickly and was very friendly. I would recommend this dealership to anyone w Service was excellent! All my questions were answered and staff helped me quickly and was very friendly. I would recommend this dealership to anyone who is looking. More

Best customer service! I got my car serviced and it was done faster than expected. The customer service was also great. I definately recommend this dealership to anyone. I got my car serviced and it was done faster than expected. The customer service was also great. I definately recommend this dealership to anyone. More