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Toyota of Huntington Beach

Huntington Beach, CA

4.3
322 Reviews
Call Dealership (714) 500-2029

18881 Beach Blvd

Huntington Beach, CA

92648

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322 Reviews of Toyota of Huntington Beach

October 12, 2023

The only problem I have is that there are emails, texts and phone calls about my service appointment it is too much. Also, the $1000 alarm put in by the dealer does not work right and it could not be fix More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
Report | Print
Oct 16, 2023 -

Toyota of Huntington Beach responded

Hi Shelley, thank you for sharing these concerns. Please call Dustin Franke here at 503-250-0350 and he'd be happy to discuss them with you further.

October 12, 2023

Professional caring service done on a very timely basis. Shuttle service was a great add on More

by dennisyosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
Report | Print
Oct 13, 2023 -

Toyota of Huntington Beach responded

Thank you for your stars, dennisyosh! It motivates us to continue delivering exceptional service and keeping your vehicle in great shape. Until next time! Regards, The Toyota of Huntington Beach Team

October 12, 2023

Terrible customer service many errors along the sells cycle. Poor response to get help's. More

by johnsonlakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mort, Brian Maxwell
Report | Print
Oct 13, 2023 -

Toyota of Huntington Beach responded

This is discouraging to read. Please call Dustin Franke here at 503-250-0350 and he will be happy to assist you.

October 12, 2023

Kam Foo is a freaking legend. Him and Tony in service are the reason I’m a loyal customer. More

by CKINGMAN10S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Foo, and Tony in service, Quentin Hegberg
Report | Print
Oct 13, 2023 -

Toyota of Huntington Beach responded

Thank you for choosing us! We are so lucky to have Kam & Tony on our team and we're thrilled they always ensure you leave a hapyp customer. We look forward to continuing to exceed your expectations. Regards, The Toyota of Huntington Beach Team

October 11, 2023

Every staff member is incredibly friendly and helpful. They all really go above and beyond to meet your needs and get you the car you want. Love my new truck! Appreciate everyone so much. More

by Laney Wiley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Guerrero, Rating: 5 stars , Marc Pereida, Gersain Pluma
Report | Print
Oct 11, 2023 -

Toyota of Huntington Beach responded

Thank you for choosing us, Laney! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Congratulations on your new Toyota! Regards, The Toyota of Huntington Beach Team

October 11, 2023

Made appt over the phone. Service writer was very helpful. Explained needed work. Did not wait too long for completion More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Keller Service
Report | Print
Oct 12, 2023 -

Toyota of Huntington Beach responded

Thank you, Marty! It's great to hear our team delivered a seamless experience. We hope to work together again in the future! Regards, The Toyota of Huntington Beach Team

October 11, 2023

I was in for service John was great let me know what they were going to do & kept me informed on the progress of my car More

by gsalerno1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ramirez
Report | Print
Oct 12, 2023 -

Toyota of Huntington Beach responded

Thank you for your stars! We strive to deliver quality service and we're so proud of John for taking care of you. Visit us again soon! Regards, The Toyota of Huntington Beach Team

October 11, 2023

Great service, very knowledgeable and proactive in helping me find the perfect car! Highly recommend Huy! More

by MHABEYTA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel "Bucky" O'Connell, Huy Ly, Nick Bowers
Report | Print
Oct 12, 2023 -

Toyota of Huntington Beach responded

Congratulations on your new car! We are so proud of our team for ensuring you found what you were looking for. Welcome to the family! Regards, The Toyota of Huntington Beach Team

October 10, 2023

Great service. Service writers are very knowledgeable and friendly. They go out of their way to make you feel comfortable and answer all my questions. Very profess More

by JIMRILEY4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Esquivel
Report | Print
Oct 11, 2023 -

Toyota of Huntington Beach responded

Thank you for choosing us, JIMRILEY4848! ! We strive to deliver quality service and we're so proud of our team for taking care of you. We look forward to providing you with another seamless visit in the future! Take care. Regards, The Toyota of Huntington Beach Team

October 08, 2023

Was not pleasant. More work from my end than the dealership. Was not happy Needs to be better More

by Reed.jones86
Recommend Dealer
No
Employees Worked With
Sam Rojas and chuck
Report | Print
Oct 09, 2023 -

Toyota of Huntington Beach responded

Reed, we're disappointed you are dissatisfied. At your convenience, please call Dustin Franke here at 503-250-0350. Thank you.

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