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Toyota of Louisville - Service Center

Louisville, KY

4.7
163 Reviews

163 Reviews of Toyota of Louisville - Service Center

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January 05, 2024

Great dealer ship and great people. Always true to their customers. They have never over charge. More

by lexi.ernspiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Fante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Toth
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Always courteous, helpful, and professional. Kevin does a great job, knows the product, and tries to get you out the door as quickly as possible. More

by rtgsrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

The employees have always been very helpful and responsive. The employees are always very pleasant. More

by Donnajolliffe74
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

I have been with Toyota of Louisville Dealership since 2002 ... and continuing still until 2023. More

by Proverbs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Always have great service when we have an emergency or need to bring our cars in. More

by karenjluckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Very good w getting work completed in time they predicted. Always friendly and professional. Would recommend. More

by dnkwooldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Poff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

I would again like to say thank you to Gary Duvall for being courteous, patient and professional. We are enjoying our new vehicle. He work with us and made us feel comfortable about our purchase. He answe More

by eddie.mae.rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Duvall and Bill Morrison
October 31, 2023

The car had been riding rough. They found the problem quickly and it was different than I thought. Took care of it at a reasonable price and my car is riding smoothly again. Calab More

by Phtriplett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Phtriplett responded

Yes

October 24, 2023

Excellent on all points: welcome; service, care and concern for vehicle for it’s 5,000 miles. More

by cbeckett2450
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Always helpful and advise me on how to get most out of my camry thanks More

by Cshultz0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Cshultz0402 responded

T