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Toyota of Midland - Service Center

Midland, TX

4.5
216 Reviews

216 Reviews of Toyota of Midland - Service Center

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November 12, 2018

Bad Customer service, dishonest business Turns out Toyota of Midland will fix water damaged vehicles and not report that these very vehicles had prior damage. I am the unfortunate victim of s More

by Dylan C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Fisher
December 30, 2017

Repeatedly ripped off. The service department has repeatedly ripped off on multiple occasions. They never admit to make mistakes, and ask to get paid for their mistakes!!, T More

by James Pond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lupe Rayos
August 17, 2017

Best Service Department This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fa More

by JI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several
Aug 22, 2017 -

Toyota of Midland responded

Thanks for giving us honest feedback! Let us know if there is anything else we can do.

December 10, 2016

Willingness to correct problems I had a minor issue. There were some initial frustrations but once they fully understood the problem they were willing to make things right. I appre More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (I think, could be wrong about the name)
February 18, 2016

Excellent! Was helpful, very informative, and considerate about our needs, and was very patient with us, I won't be using anyone else for my vehicles. More

by cryhcas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Rayos
October 24, 2014

Thanks Guys Thanks Michael Fisher , Rusty , and Lupe . These guys turned a terrible situation into a good situation. Thanks to all involved. Toyota of Midland has More

by Shane Clark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fisher, Rusty , Lupe Rayos
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