216 Reviews of Toyota of Midland - Service Center
Bad Customer service, dishonest business Turns out Toyota of Midland will fix water damaged vehicles and not report that these very vehicles had prior damage. I am the unfortunate victim of s Turns out Toyota of Midland will fix water damaged vehicles and not report that these very vehicles had prior damage. I am the unfortunate victim of such facts and now own a car that had a $19k fix done to it due to water damage that was not reported either from Toyota of Midland nor Allstate the insurer of the vehicle. Buyers beware, you can sell a water damaged vehicle in Texas but disclosure of said fact has to be made. I have all paperwork and documents to support all facts and will make sure as many people know about the sad and dishonesty herein. More
Repeatedly ripped off. The service department has repeatedly ripped off on multiple occasions. They never admit to make mistakes, and ask to get paid for their mistakes!!, T The service department has repeatedly ripped off on multiple occasions. They never admit to make mistakes, and ask to get paid for their mistakes!!, They refuse the diagnostic paperwork, installed parts back. Never believe their promised time either. More
Best Service Department This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fa This dealership has the best service department of any dealership I've done business with. Attentive, helpful and polite. Excellent workmanship and fast. Five Star. More
Willingness to correct problems I had a minor issue. There were some initial frustrations but once they fully understood the problem they were willing to make things right. I appre I had a minor issue. There were some initial frustrations but once they fully understood the problem they were willing to make things right. I appreciate the response. More
Excellent! Was helpful, very informative, and considerate about our needs, and was very patient with us, I won't be using anyone else for my vehicles. Was helpful, very informative, and considerate about our needs, and was very patient with us, I won't be using anyone else for my vehicles. More
Thanks Guys Thanks Michael Fisher , Rusty , and Lupe . These guys turned a terrible situation into a good situation. Thanks to all involved. Toyota of Midland has Thanks Michael Fisher , Rusty , and Lupe . These guys turned a terrible situation into a good situation. Thanks to all involved. Toyota of Midland has Toyota of Odessa beat by a long shot . Just give them a shot and you will be driving to Midland everytime you need anything dealing with a vehicle.. See Lupe he is very professional . Thanks again guys. More