Toyota of Plano - Service Center

15,000 mile new car chec Ken and the staff in the service department were very friendly and cordial. When I first met Ken he told that the "guys in the back" were really busy Ken and the staff in the service department were very friendly and cordial. When I first met Ken he told that the "guys in the back" were really busy and it would take about an hour and a half. I told Ken that I had another appointment soon following this one, and he made sure I got out earlier than he had originally quoted. I was a very happy customer that day! More

Great Service!!! I had a service repair done at Toyota of Plano and had a GREAT experience!! I was able to drop off my car the night before, was put in a complimentar I had a service repair done at Toyota of Plano and had a GREAT experience!! I was able to drop off my car the night before, was put in a complimentary loaner car, and my car was ready to be picked up by noon the next day. Judy and Cookie were both joys to deal with in the service department!! More

Excellent assistance Besides providing excellent service on my car for its 25,000 mile check-up, David helped me with some repair advice that will save me money. The deal Besides providing excellent service on my car for its 25,000 mile check-up, David helped me with some repair advice that will save me money. The dealership will replace a rear light assembly on my Prius. Because Toyota of Plano doesn't have a body shop, he recommended a place to have some fender repairs done so that I don't have to replace the fender. This was very much appreciated. I am always treated with kindness and respect at Toyota of Plano, and I feel that they take good care of my car. More

Efficient and friendly service. Travis is always thorough without trying to oversell. He keeps you informed every step of the way and looks out for your budget, at the same time maki Travis is always thorough without trying to oversell. He keeps you informed every step of the way and looks out for your budget, at the same time making sure your vehicle is safe to drive. He never promises something and then does not deliver like some other service writers. More

Excelent custumer service. Many thanks for Judy!!! I didn't have good experience in the past. But my last two visit, I'm very satisfied. The service was with smile, she gave me a discount....just well I didn't have good experience in the past. But my last two visit, I'm very satisfied. The service was with smile, she gave me a discount....just well done. Thank you. More

Service - preventive maintenance and rear hood latchproblem The service advisor was Arthur Jacobus. He was very knowledgable and courteous. He answered all the questions I had regarding the warranties, as besid The service advisor was Arthur Jacobus. He was very knowledgable and courteous. He answered all the questions I had regarding the warranties, as besides the regular maintenance I had also needed the rear hood latch checked out. He let me about how long my waiting time was and followed up later regArding the part to be ordered. Very. professional. More

Car Maintenance my experience at this dealership was excellent. Everyone was helpful and professional. Author got my car in and out. The only recommendation I could o my experience at this dealership was excellent. Everyone was helpful and professional. Author got my car in and out. The only recommendation I could offer is to clean the kids area and maybe add more entertainment for them. More

Comments on service Brought auto in for routine service. They promptly checked me in and I was out of there in about one hour. Very friendly and courteous. Brought auto in for routine service. They promptly checked me in and I was out of there in about one hour. Very friendly and courteous. More

Very professional It is on time, very friendly and helpful. Explain everything clearly and I do like the shuttle service. I came late because of the traffic but they to It is on time, very friendly and helpful. Explain everything clearly and I do like the shuttle service. I came late because of the traffic but they took care of my car right away More

Always a Good Experience Leased & purchased two cars same day and have been coming back for service ever since (going on 2 years now). Never had any issues, always a good expe Leased & purchased two cars same day and have been coming back for service ever since (going on 2 years now). Never had any issues, always a good experience. Have dealt with a couple different service advisers, all have been good. Lately, I've been dealing with Travis Watters and it has been a positive experience each time. When dealing with the parts department they are just as good. This latest visit I even took advantage of the free "shuttle" service. They were able to drop me off at work while my truck was being serviced. More