Reason for Visit: Sales (New)
I recommend this dealer: No
My Review of Toyota of Portsmouth:
You've got to love this. I walk in and tell the dealer I make straight forward deals, no BS. He said no problem. I test drove three cars with no issues, then we went into the showroom and the games began:
1. Asked for an invoice and this guys said two things "What's an invoice" & "I'm new here" well after I explained what an invoice was he said "We have never done that here and I don't think the manager will do this." Well after a 5 minute discussion he finally appeared with, ta-d, the invoice. Which we know is crap but its bettter than dealing with the sticker.
2. I offered a little bit over the invoice, he said, "they will not go for it" I said, "that's my deal" He went back and forth four times paying the "I'm on your side bull" I kept telling him my price was it, he kept telling me "Oh I'm new" "I relaly want to make this deal" "You're not going to get invoice or near invoice on this car." "meet us half way, isn't that really the best ethical deal for the both of us?" Well this did not work out.
3. I asked for my keys to my car back, he finally gave them back to me after too more attempts to close the deal. i told him I was going to another delaership to make the deal he said, "Look at how poorly ranked they are on dealerrater.com you don't want to deal with them and they will never make the deal like that...ever." Guess what not only did I make the deal with the other vendor but $650 below the invoice price Portsmouth gave me. In total I saved nearly $1000 by not going with Portsmouth.
Thanks Portsmouth Toyota, for letting me know about this web site. The best thing you did for me is give me a venue for trashing you.
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