Toyota of Pullman

Very impressed Unfortunately I didn't get the opportunity to buy the vehicle I was looking for, but had an amazing experience looking!! I really wish we could have Unfortunately I didn't get the opportunity to buy the vehicle I was looking for, but had an amazing experience looking!! I really wish we could have made a deal, but the COVID situation has made it nearly impossible for me to get/find the vehicle I wanted, not that they didn't try!!! Still, was a stress-free experience and I am impressed with how everything was handled. More

Received a good trade-in price and a great deal. Had planned on buying a different model but i liked this one better. Sales and finance people were easy to work with and explained the truck functions. I planned on buying a different model but i liked this one better. Sales and finance people were easy to work with and explained the truck functions. I LOVE MY TUNDRA! More

Great experience buying a new RAV4. The staff was very knowledgeable and friendly. The atmosphere is easygoing and stress-free. Couldn’t have been easier! knowledgeable and friendly. The atmosphere is easygoing and stress-free. Couldn’t have been easier! More

The service department at Toyota of Pullman is great! I’ve been working with them for several years and have always had a positive experience. They know me by name, recognize my truck (even if I am not t I’ve been working with them for several years and have always had a positive experience. They know me by name, recognize my truck (even if I am not the one to bring it in), and provide top quality service, regardless of the issue. I highly recommend getting to know these guys and having them service your vehicle. More

Sales review Just bought a new RAV4 hybrid. I live in Montana and did this all remotely. Sales staff was great and very responsive. Car delivery went smooth. After Just bought a new RAV4 hybrid. I live in Montana and did this all remotely. Sales staff was great and very responsive. Car delivery went smooth. After driving Toyota's for over 30 years I took a hiatus this past 10 years- the minute I stepped into the RAV4 - I felt like I was home. Thanks! More

my best experience in buying a new car I was purchasing a 2020 Toyota RAV4 hybrid from Pullman, talked over the phone couple times with the manager and sales rep Michael and got a instant o I was purchasing a 2020 Toyota RAV4 hybrid from Pullman, talked over the phone couple times with the manager and sales rep Michael and got a instant offer which is very reasonable and then they offered a trade in value of my previous vehicle with a competitive market value. So the entire process is seamless and pleasant with mutual respect and high efficiency. Moreover, as I lived in a city which is 5 hours drive away from Pullman, they offered free delivery by their staff within 2 days and dropped the new car at our door and picked up our old vehicle. They also helped us to take care of vehicle registration and plate application process. So this is the best experience I have had in purchasing a new car over last 30 years. I HIGHLY RECOMMEND Toyota of Pullman to anyone interested in purchasing a new Vehicle. More

Good service/Fair dealing I was shopping to trade for a new truck. I was shown the appropriate options and models and given a fair deal. No pressure - just facts. I was shopping to trade for a new truck. I was shown the appropriate options and models and given a fair deal. No pressure - just facts. More

Fantastic everything Jeff was my salesman, polite, not overbearing, no rush to make a sale, knowledgeable and kind. Serious about guiding our choice for our needs. All per Jeff was my salesman, polite, not overbearing, no rush to make a sale, knowledgeable and kind. Serious about guiding our choice for our needs. All personnel, Jeff, Tyler, Matt, Leland and Chris worked as a very sincere group and were a very accommodating team. No high pressure or rush to make the sale. The ball was in our court at all times, we felt as if we could have walked at any time with no hard feelings. Our residual financing was set up then changed when a better interest rate was discovered. I was skeptical, the last owners operated on a whole different set of morals and ethics, I had vowed to never buy from them. I really wanted to try a hybrid Toyota so I ventured forth. I was soon put at ease and made to feel comfortable and like a cousin to the group. What an amazing TRANSFORMATION from the prior operation. I can HIGHLY RECOMMEND Toyota of Pullman to anyone interested in purchasing a new or used car. Timothy G Fisher More

Dishonest people I bought Toyota RAV 4 2018 on Nov 23. Before selling a vehicle they should show the total end price of the vehicle. Instead, they added some dealer ad I bought Toyota RAV 4 2018 on Nov 23. Before selling a vehicle they should show the total end price of the vehicle. Instead, they added some dealer added feature, which ultimately added 900$ on top of the total price. The most dishonest thing they did, they didn't tell me whether I am interested to get these features. I discovered this extra price when I came back home and saw the price breakdown. Now I realized that it was my mistake as I trusted them. Other customers also have the same experience when I read the review. So double check with the total price as they may steal some of your money from pocket. More

Great to work with! My wife and I bought a RAV4 from these guys - especially Tommy and Chris. Great to work with, really knowledgable, and patient. No pressure to buy, My wife and I bought a RAV4 from these guys - especially Tommy and Chris. Great to work with, really knowledgable, and patient. No pressure to buy, just giving us good information and helping us reach the best decision for us. Thanks so much!!! More