Toyota of Redlands

In regards with my latest review one of the managers at this dealership reached out to me to see what he could do help and the customer service is great 👍...but unfortunately most of the recall issues are this dealership reached out to me to see what he could do help and the customer service is great 👍...but unfortunately most of the recall issues are the manufacturers fault and he did help out as far as to help restore my navigation with android auto instead of the subscription service...and they contacted me right away which is amazing! So as far as customer service goes they are amongst the best....thanks for your time on these issues More

I bought a 2024 tacoma thats been nothing but problems. ..4 recalls in which one of them doesn't have a remedy yet...its a safety recall for the suspension...on top of being plaqued with recalls one of my t ..4 recalls in which one of them doesn't have a remedy yet...its a safety recall for the suspension...on top of being plaqued with recalls one of my tires blew out at 29000 miles and apparently there's no factory warranty on the tires but if i were to buy that exact tire from them it magically has a warranty...they never offered me extended care for the tires at purchase and they never told me I would lose certain packages for the vehicle if I didn't subscribe to the Toyota app! I paid extra for the 12 inch display and only for it to be basically useless because I lost my navigation and auto start and lots of other perks because if you dont subscribe to their services you lose abilities on your vehicle....complete scam! I never would have upgraded to the bigger display had I known you really dont own these perk you just rent them from a subscription service...complete scam just to get more money out of people....never once did the sales person mention losing abilities for not subscribing to toyota ...now I have this truck with all the upgrades and cant use some of them because toyota is a greedy scamming company..again I paid for upgrades that I cant use unless I subscribe ...a class action law suit needs to be filed ...these crooks wont tell you this upon buying your vehicle otherwise I would not have spent extra money on packages that will just go away if you dont subscribe ....just another way to milk the public dry of every dollar....how come my tires dont have a factory warranty but If I purchased a new one their ,it would have a warranty ! Makes no sense do NOT SHOP HERE! More

Jimmy was a great helped with me and my mother with my first car. Great and Honest gentleman. Definitely recommend going to him first car. Great and Honest gentleman. Definitely recommend going to him More

We had a great experience working with Jimmy Carlton. From the start, he was respectful, straightforward, and didn’t play any games. He took us on a test drive and, when it came time to talk numbers, he From the start, he was respectful, straightforward, and didn’t play any games. He took us on a test drive and, when it came time to talk numbers, he proactively brought the manager Pablo over so everything was clear and efficient. I appreciated that there was no back-and-forth or wasted time. Jimmy continued to check in with us throughout the finance process and made sure we were comfortable the entire way. Before we left, he also took the time to walk us through the buttons and features in the car. Overall, the experience was smooth, transparent, and stress-free. Highly recommend Jimmy. More

3 Years ago, I purchased my 2015 Avalon from this dealer. They have not seen or touched the car since. Recently I found a new entry on carfax stating they did service on the car on April 26th. I contacte They have not seen or touched the car since. Recently I found a new entry on carfax stating they did service on the car on April 26th. I contacted them and their service director or manager I forget at this point. But he told me that they had a "CAMRY" with an identical VIN" (a lie no two cars have similar or identical vins) that the camry was in for service and it came up as my Avalon and they voided the transaction but Carfax picked it up anyway. He promised to contact carfax to remove this entry but it still remains. My car now has an additional 40,000+ miles on its carfax that it did not before and that the car its self does NOT have. ODOMETER FRAUD people. and I will be contacting the DMV next!!! More

This review is late but not intentionally. I purchased my 2023 Camry XSE on Monday April 3, 2023. James was my salesman who was very nice and helpful, plus, he helped me get my car home since I purchased my 2023 Camry XSE on Monday April 3, 2023. James was my salesman who was very nice and helpful, plus, he helped me get my car home since I live so far away. It is unfortunate that I cannot remember the names of the other people I worked with, but I don't think they liked me much since I did not purchase any extras, sorry. Love my car, such a smooth ride plus I feel I have a reliable car for many years to come. Yes, I will recommend Toyota of Redlands. More

@toyota_of_redlands I would like to give a special thank you to Andrew Waddell for his professional and efficient service he and his team provided to get my truck back into service. Andrew is very thorough you to Andrew Waddell for his professional and efficient service he and his team provided to get my truck back into service. Andrew is very thorough and I appreciate his consistency to ensure all services are completed without any discrepancies. I will only take my Tundra to Toyota of Redlands. ⭐️⭐️⭐️⭐️⭐️ Customer Service Experience Respectfully, -Anthony More

Had a pretty decent experience. The salesman I first talked to was kinda throwing me for a loop, but I came back a week later to get a different one assigned to us. That was a gambl The salesman I first talked to was kinda throwing me for a loop, but I came back a week later to get a different one assigned to us. That was a gamble as the car I had intended to buy was a good deal, and I could've missed it. Natalie was awesome and very patient with us when we came back. JR was able to get me the payment I wanted by working the numbers. Overall, it was a good experience. The car is fabulous, was very clean and felt brand new when I got it. It is such a relief to have had a stress free experience. More