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Toyota of Redlands

921 New York Street, Redlands, California 92374
Sales: (909) 793-0300

Makes: Toyota|Service Center
 
Excellent
97% Recommend

Overall Rating 4.8

176 Lifetime Reviews

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Toyota of Redlands
176 Lifetime Reviews

Hours: Open Now

Toyota of Redlands Info
Hours
Amenities
About Toyota of Redlands

Tom Bell's Toyota and Scion of Redlands strives to be number 1 in customer satisfaction! Come visit our brand new dealership on 8 acres conveniently located where the 10 and 210 meet. We have been family owned for almost 30 years! Come see why our customers become customers for life!

About This Dealer | Hours of Operation | Amenities

About Toyota of Redlands

Tom Bell's Toyota and Scion of Redlands strives to be number 1 in customer satisfaction! Come visit our brand new dealership on 8 acres conveniently located where the 10 and 210 meet. We have been family owned for almost 30 years! Come see why our customers become customers for life!

Sales/Showroom

Monday 8:00 AM - 9:00 PM

Tuesday 8:00 AM - 9:00 PM

Wednesday 8:00 AM - 9:00 PM

Thursday 8:00 AM - 9:00 PM

Friday 8:00 AM - 9:00 PM

Saturday 8:00 AM - 9:00 PM

Sunday 9:00 AM - 8:00 PM

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
176 Dealership Reviews
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Reason For Visit
Sales (New)

"Bought a Prius!"

I LOVE the service at this dealership! I bought my 2005 Camry and a 2005 Rav4-S and now a 2012 Prius there. Have gotten the best service ever by sales, service and finance. All 3 vehicles have been great and serviced at this dealership with very satisfactory results. I brought my Rav4 in for service on Tuesday, July 29 and drove out with a 2012 Prius and so far have been extremely pleased with the gas mileage, plus it's a "green car" as well. My salesman, David Blanco, was knowledgeable and personal and loved his "down-to-earth" speaking style which wasn't above my head regarding the Prius. We hit it off immediately as I was impressed by his professionalism for his youth. David made the sale fun, informative and he truly cares about his customers. My experience with Janell Hall in Finance was equally informative and enjoyed her professionalism and customer-service friendly style. Good luck to both employees, good job!

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Reason For Visit
Sales (Used)

"Bought a Prius!"

Brought my Rav4 in for maintenance and walked out with a Prius! Excellent customer service by salesman David! Very personable, friendly and best of all, knowledgeable about the product. I've bought a Camry, Rav4 and now a Prius from this dealership and have had the BEST all around service. Go Toyota of Redlands!

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Reason For Visit
Sales (New)

"Went to buy a prius"

The Manager was very rude. I was trying to trade in my BMW and he was trying to underquote the trade-in value. SO I showed him the KBB value and he said" Go and sell it yourself". I will never visit this place again.

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Joy and her manager
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Reason For Visit
Sales (Used)

"Great Dealship for Families"

My family & I had a good experience dealing with Justin Magdaleno in Sales. I came onto the lot looking for a used Toyota Tundra & needed to figure out a few undecided options / configurations & colors. Justin was extremely helpful, pulling 3 trucks to the front of the store allowing my 5 yr old daughter to play in the kid's corner play area till we were ready for the test drive. Justin represented the Toyota brand & the dealership well. He even admitted he did not know the answer to a technical question I had, but he brought Bill over who answered it thoroughly . A piece of advice to salespeople who know everything about every car. Even if you know the answer saying, "That is a good question, I do not know the answer to but I know who does." makes buyers more likely to trust you later when you give them an answer. Unfortunately they did not have the truck that matched my needs on that lot. So Justin checked all the other lots where they have access to the used car inventory but did not find a match. Used cars are not like new where they can trade with any dealership in a large area to get you the car you want. So before we left Justin took down my list of must haves in the truck along with my phone number with a promise to call if they get something like it in on trade in. The only bad part about the visit was talking to Justin's Sales Manager / Boss on the way out the door for the hard sell "What do I have to do to get you to buy today". I knew it was Justin's job to feed us to the shark but he was so helpful that I stuck around and played the game for his benefit. Finally the manager realized that we did not respond well to pressure and were not going to buy today. I would say I feel sorry that Justin has such an xxxxx boss but maybe making me feel sorry for him is part of the psychology of the game too. Toyota of Redlands has a great website with actual photos (Not stock Photos) & actual prices (Not Come in for best price). This is good website for the informed buyer.

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Justin Magdaleno
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Reason For Visit
Sales (New)

"Great Experience"

I came in this morning to lease a car. The two employees I dealt with were excellent. They had the process complete in two hours!

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Reason For Visit
Sales (New)

"My first car experience"

So let me start from the beginning of the day ,me and my dad talked about getting myself a car ,which was an exciting thought but then I thought about my circumstances ,fairly new driver not much credit still kinda young ,thought it be a 90% chance I won't be able to ,but still gave it a shot ,thinking who knows "maybe" ,so we went to another dealership before going to this one and let's just say it's wasn't a great experience ,left with my hopes down ,so I thought maybe I should just try one last time ,that's when we came to Toyota of Redlands ,came in with the mindset I would fail but boy was I wrong ,I was greeted by David blanco ,i thought he was gonna be like any other sales men ,but I was wrong ,he was a great person ,I told him about my situation and day and said he'd work with me unlike the last dealer ,started off trying to get the lowest affordable good car I could get by my dad's advice ,but thinking in my head would I be happy by settling ,would it be worth it in the long run driving a car that's efficient but not one that id be proud of ,but seeing my situation I thought I better not ask ,but somehow David sorta new that I wasn't happy and stated what I was thinking ,so he showed me cars that I would like but still be affordable ,and never did I think I could be able to get a car like that,my first car was a Toyota corolla 2014 ,and I was so happy with it ,couldn't believe how the day had gone ,it was great ,it's all thanks to David blanco ,he was a genuine great person that helps you out,I recommend him to anyone that wants to try for a car ,also the staff there were great helpful and just overall awesome ,that's all I can say about my experience ,it was amazing .

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Reason For Visit
Sales (New)

"Great Customer Service"

The staff at Toyota of Redlands was amazing! Caroline and Cindy took care of my family. We are very pleased with our purchase and we feel fortunate to have worked with such friendly and knowledgeable employees.

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Reason For Visit
Sales (New)

"Definatly recommend Toyota of Redlands. "

What can I say, I left the dealership satisfied with my car thanks to David! If you're looking for a helpful, honest, and fun salesman, David's the Go-To-Man! My family and I were very impressed with his knowledge and his enthusiasm! He made us feel very comfortable. I would definatly recommend him. He answers all questions you might have and is very informative . We'll be back for our Camry . Thanks again David! See you soon.

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Reason For Visit
Sales (Used)

"Much better than I expected. Way above other dealers "

David Blanco is enthusiastic, friendly and very professional for one so young. He did a great job. Next time I need a car I will call David. I will also recommend him any time I am asked about car buying. Toi Costakes is fantastic. She even made the paperwork fun and enjoyable. Redlands Toyota is most fortunate to have her as an employee.

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Reason For Visit
Sales (New)

"Purchase of new vehicle"

My experience purchasing a new vehicle with Paul Smith and Janet at Redlands Toyota was a great experience. The staff was professional and very knowledgeable reference the features of my vehicle I purchased being the 2014 Toyota Camry. No pressure, great price and pleasurable experience. I would recommend any of my family and friends to purchase a vehicle from Paul and his staff! Thank you, John M.

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