Toyota of Richardson - Service Center

The service advisors and the technicians are first class. They treat you with respect and tell you exactly what has been done to your vehicle. They are very timely also. They treat you with respect and tell you exactly what has been done to your vehicle. They are very timely also. More

Service department is the best of all DFW Toyota dealerships! Richardson Toyota service is the best! Upfront, better pricing, and friendly service people. From start to finish, great experience! dealerships! Richardson Toyota service is the best! Upfront, better pricing, and friendly service people. From start to finish, great experience! More

Your service department people are fantastic. They are focused on the customer from arrival to departure and are willing to answer questions at any time. I have been coming to you for 20 years! focused on the customer from arrival to departure and are willing to answer questions at any time. I have been coming to you for 20 years! More

Great dealership and great customer service. I never have any complaints about them and I’m always greeted with a smile. And I try and send everyone I can over to this dealership any complaints about them and I’m always greeted with a smile. And I try and send everyone I can over to this dealership More

Friendly staff. The service advisor was very helpful. Took ownership of the vehicle diagnostics and provided timely feedback. Showed genuine concern for safety and gave step by step explanation of the di Took ownership of the vehicle diagnostics and provided timely feedback. Showed genuine concern for safety and gave step by step explanation of the diagnostics. Excellent customer service. Very satisfied with service provided More

Always a good experience every time I’m there! All aspects of the service are explained and any additional issues are always discussed prior to being performed. aspects of the service are explained and any additional issues are always discussed prior to being performed. More

Yes the service was excellent better than last time.need to promote more coupons on discounts.for service to much competition out there.everyone wants my Business to promote more coupons on discounts.for service to much competition out there.everyone wants my Business More

We’ve been going here for over 10 years and find it meets our needs well . Staff is professional & helpful. We often wait for our car to be serviced, so that the comfort of the waiting areas is appreciated our needs well . Staff is professional & helpful. We often wait for our car to be serviced, so that the comfort of the waiting areas is appreciated as well as the coffee, cookies or donuts. More

Lee Schuster and his team always do an excellent job with my car. Lee greets me at my scheduled appointment time and explains what my car will need. It is always ready at the time I am expecting. my car. Lee greets me at my scheduled appointment time and explains what my car will need. It is always ready at the time I am expecting. More

I am Very disappointed with this dealership. I called and left 2 messages, 1 for service manager, 1 with technician and also spoke with operator and she said someone would call me back? My concern was regard left 2 messages, 1 for service manager, 1 with technician and also spoke with operator and she said someone would call me back? My concern was regarding service 10/30:19 for oil change and tire rotation. Tires we not rotated? More