Toyota of Santa Fe

Clean, very friendly staff. Willing to help with any questions. Experience was very good. Thank you Willing to help with any questions. Experience was very good. Thank you More

We have had good experiences so far. The service department seems pricey. But we have not dealt a lot with new care dealers in recent years. The service department seems pricey. But we have not dealt a lot with new care dealers in recent years. More

Warning lights flashed on during cross country trip. Toyota of Santa Fe NM took in car. Fixed issues. I was able to complete trip. Also, the courtesy driver was kind. He drove me to hotel after dropping Toyota of Santa Fe NM took in car. Fixed issues. I was able to complete trip. Also, the courtesy driver was kind. He drove me to hotel after dropping off my car. More

Alan my salesman was very helpful. What I didn't like was being told over the phone by somebody that I could come in and test drive a rav4 hybrid but when I arrived, none were on t What I didn't like was being told over the phone by somebody that I could come in and test drive a rav4 hybrid but when I arrived, none were on the lot. More

I went into dealer to look at a vehicle and bought a vehicle , that good !! vehicle , that good !! More

I had a terrible experience with the service department. I had an appointment to replace a cracked windshield with an original windshield. I received at least two emails and two texts to remind me about the I had an appointment to replace a cracked windshield with an original windshield. I received at least two emails and two texts to remind me about the appointment. However, when I showed up for the appointment, they told me they didn't have the replacement windshield. They said it would take at least 3-4 hours for the after-market part to arrive and another 3-4 hours to install and calibrate it. This was after I drove over one hour to get to Santa Fe for my appointment. This was very disappointing, to say the least. I decided to cancel the replacement work after all since I couldn't trust that everything would go smoothly the next time. More

I had a very frustrating experience with the service department at Santa Fe Toyota. After a recall, I questioned why they were trying to charge me so much and asked for an explanation. Instead of addres department at Santa Fe Toyota. After a recall, I questioned why they were trying to charge me so much and asked for an explanation. Instead of addressing my concerns, they ghosted me and stopped responding. I eventually had to have my husband take over just to get someone to take me seriously. Little did they know, my dad is a mechanic, so I wasn’t asking questions without reason. Customers deserve honest answers, clear communication, and respect when questioning unexpected charges regardless of gender. Unfortunately, this experience left me extremely disappointed with Santa Fe Toyota’s service department. More

We have good experiences so far, we use Isiah and they work to help us get in and out with the lease costs. work to help us get in and out with the lease costs. More

The dealership is clean and comfortable for waiting customers. The staff is professional and courteous. The prices are a bit steep, however. customers. The staff is professional and courteous. The prices are a bit steep, however. More