Toyota of Santa Fe

This visit was for the 30,000 mile maintenance. The system for reserving the appointment worked fine. Izaiah was friendly and helpful in letting me know exactly what work would be done.. The car wa The system for reserving the appointment worked fine. Izaiah was friendly and helpful in letting me know exactly what work would be done.. The car was ready sooner than I expected, which was appreciated. More

Excellent experience! Knowledgeable and efficient sales team! I will buy from this dealer again in the future. Knowledgeable and efficient sales team! I will buy from this dealer again in the future. More

The quick service was amazing. Got me in and out quickly and were extremely professional. Got me in and out quickly and were extremely professional. More

Amazing efficient and friendly service for my Tacoma. Ernie the shuttle driver is the greatest!! Ernie the shuttle driver is the greatest!! More

Alan Baron was very helpful and gave great advice for the sale of my first car! sale of my first car! More

Every time I come for a servicing, they keep adding more things that they say are urgent, when most aren't and when some of the items had already been done. I had a rodent protector for the cabin filter put things that they say are urgent, when most aren't and when some of the items had already been done. I had a rodent protector for the cabin filter put on during the previous servicing for $500. At the next servicing, they tell me there are rodent droppings in the cabin filter. When I call them on it, they said after looking more closely that is was just debris - yet they were ready to charge $500 to fix it. After the most recent servicing, I noticed that there was no windshield fluid. I went back the next day and they said that they need to take apart the side panel on the car to find the leak - for several hundred dollars. When I asked why it wasn't caught during the servicing, they said that it wasn't a regular servicing. I reminded them that is was - plus other things were done. No comment and no apology. Also, their prices have doubled and some tripled since they were bought out by a new owner. More

Mark Martinez was our salesperson and great to work with. We never felt pressured and all questions and concerns were addressed. We never felt pressured and all questions and concerns were addressed. More

I was told the wait would be 45 minutes, it took just over 20 minutes. The staff were friendly, efficient, and competent. They even went over the inspection form with me and had a copy for me to take. Ex over 20 minutes. The staff were friendly, efficient, and competent. They even went over the inspection form with me and had a copy for me to take. Excellent experience. More

Work seems good. The customer service rep when I came in seemed clueless and indifferent to his work. I told him I'd be taking I the shuttle and he seemed indifferent The customer service rep when I came in seemed clueless and indifferent to his work. I told him I'd be taking I the shuttle and he seemed indifferent. Then I come back 10 minutes later and ask about shuttle and he informed me it didn't run on Saturday and seemed annoyed I asked about it. Glove compartment was opened during service and I had to check if all documents were there. Person who checked me out was fine. More

Mark Martinez in sales and Gabe in finance were fantastic. The car was completely ready for me when I got there in perfect shape and just as described. They both stayed late for me. Which I'm extre fantastic. The car was completely ready for me when I got there in perfect shape and just as described. They both stayed late for me. Which I'm extremely grateful as that's how my schedule worked out. They were both helpful and processed the transaction very quickly. More