Toyota of Santa Fe
Santa Fe, NM
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This dealership always takes care of me. Even if i don't have an appt. Please folks dont change! Even if i don't have an appt. Please folks dont change! More
My experience with Roger as an advisor is great. Very helpful in talking with me about possible maintenance and discerning what is needed for my older vehicle in the near future and later. Given t Very helpful in talking with me about possible maintenance and discerning what is needed for my older vehicle in the near future and later. Given the high cost of maintenance this is much appreciated. And the work done on the car is always timely and well performed. A professional and considerate customer experience. Thank you. More
Terrible service! Used to be really good, but no longer: had an appt. to buy tires on sale with installation and oil change, but they were out of tires on that day (1/ Used to be really good, but no longer: had an appt. to buy tires on sale with installation and oil change, but they were out of tires on that day (1/2 way through the sale); got a 2nd appt.; called the day before to get full price of service so I'd have enough cash (dealer charges 3% extra fee for credit card use); first told they didn't have me on schedule for the next day, then gave me an appt, when I balked; had to talk to 3 different service reps to get full price quote and calculate the sales tax myself (none of them could calculate it for me); at my appt. found out they gave me wrong total because they didn't include labor; has to scrounge for more cash; they used to vacuum the floor mats & interior after service work, but no more; they used to give a car wash discount coupon, but no more; used to put new sticker on windshield to show when next oil change was due, but no more.... More
Quick and friendly service. On line appointments and reminders were provided and appreciated. Everyone was able to make the appointment easy On line appointments and reminders were provided and appreciated. Everyone was able to make the appointment easy More
Helpful in answering my questions, service is thorough, timely and well documented for the customer. timely and well documented for the customer. More
The staff were professional and friendly. Everyone treated me and my vehicle respectfully. The service was efficient and met my needs. Everyone treated me and my vehicle respectfully. The service was efficient and met my needs. More
Their Service Dept. from top mgt. to Customer service personnel is second to none. Paul S. and Carl M. Are the BEST!!! from top mgt. to Customer service personnel is second to none. Paul S. and Carl M. Are the BEST!!! More
Big job but all went well. Ready on time. No problems. Highly recommend. Thank you Ready on time. No problems. Highly recommend. Thank you More
They always have predictable and excellent service with great communication. The staff is very friendly. great communication. The staff is very friendly. More












