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Toyota of Santa Fe
Santa Fe, NM
1,755 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief!
Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way!
See you soon!
Buddy Espinosa
GM
Toyota of Santa Fe
http://www.toyotaofsantafe.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,755 reviews
July 30, 2026
Amazing efficient and friendly service for my Tacoma. Ernie the shuttle driver is the greatest!! Ernie the shuttle driver is the greatest!! More
by astory
Employees Worked With
July 26, 2026
Every time I come for a servicing, they keep adding more things that they say are urgent, when most aren't and when some of the items had already been done. I had a rodent protector for the cabin filter put things that they say are urgent, when most aren't and when some of the items had already been done. I had a rodent protector for the cabin filter put on during the previous servicing for $500. At the next servicing, they tell me there are rodent droppings in the cabin filter. When I call them on it, they said after looking more closely that is was just debris - yet they were ready to charge $500 to fix it. After the most recent servicing, I noticed that there was no windshield fluid. I went back the next day and they said that they need to take apart the side panel on the car to find the leak - for several hundred dollars. When I asked why it wasn't caught during the servicing, they said that it wasn't a regular servicing. I reminded them that is was - plus other things were done. No comment and no apology. Also, their prices have doubled and some tripled since they were bought out by a new owner. More
by mfg
Employees Worked With
Roger
July 21, 2026
I was told the wait would be 45 minutes, it took just over 20 minutes. The staff were friendly, efficient, and competent. They even went over the inspection form with me and had a copy for me to take. Ex over 20 minutes. The staff were friendly, efficient, and competent. They even went over the inspection form with me and had a copy for me to take. Excellent experience. More
by boogie3156
Employees Worked With
July 21, 2026
Work seems good. The customer service rep when I came in seemed clueless and indifferent to his work. I told him I'd be taking I the shuttle and he seemed indifferent The customer service rep when I came in seemed clueless and indifferent to his work. I told him I'd be taking I the shuttle and he seemed indifferent. Then I come back 10 minutes later and ask about shuttle and he informed me it didn't run on Saturday and seemed annoyed I asked about it. Glove compartment was opened during service and I had to check if all documents were there. Person who checked me out was fine. More
by Kern
July 13, 2026
Mark Martinez in sales and Gabe in finance were fantastic. The car was completely ready for me when I got there in perfect shape and just as described. They both stayed late for me. Which I'm extre fantastic. The car was completely ready for me when I got there in perfect shape and just as described. They both stayed late for me. Which I'm extremely grateful as that's how my schedule worked out. They were both helpful and processed the transaction very quickly. More
by muziknut12
Employees Worked With
Mark Martinez
July 11, 2026
Friendly staff with a good selection of vehicles to choose from would recommend to anyone looking for a vehicle choose from would recommend to anyone looking for a vehicle More
by fatencio89
July 11, 2026
I'm an out-of-town visitor on a family vacation. Check engine light came on and fortunately, I was near the dealership. Even though it was 4pm in the afternoon, both Omar and Adrian checked out my v Check engine light came on and fortunately, I was near the dealership. Even though it was 4pm in the afternoon, both Omar and Adrian checked out my vehicle. It was determined that my battery was going bad. I was pleasantly surprised that they solved my problem so late in the day and got me going again. Thank you for helping save my vacation. More
by William G
July 09, 2026
Excellent experience, from the assistance provided by my service advisor, Izaiah Ortega, to the work on my RAV4 which is almost 10 years old. It has always been serviced by the Santa Fe Toyota Dealership an service advisor, Izaiah Ortega, to the work on my RAV4 which is almost 10 years old. It has always been serviced by the Santa Fe Toyota Dealership and always will be because its staff is exceptional. More
by leine
Employees Worked With
Izaiah Ortega
