I had a terrific experience with Jamie Dunn when buying my new Highlander. I had told Jamie that I was interested in a 3 year old used Highlander and asked him to please keep an eye out for one that fit my criteria. Every few weeks Jamie checked in with me and sent me options. None was quite right, but he stuck with it for five months, without every putting pressure on me. I felt like he was my ally in the car buying process, and understood that I wanted to feel good about my purchase. Only the car that made me feel right would be the right car for me. Jamie got this intuitively. On the day I purchased my new car, I had no intention of buying a new one, but after a lengthy test drive in a used SUV with Jamie,out of curiosity I asked to see the new vehicles. This was my choice; Jamie never pressured me. There on the lot was a car that seemed just right to me, and I told Jamie I'd like to drive it. Out we went again for another long test drive; he answered all my questions openly and didn't push and instead let me feel out the car for myself. I was shopping for our family car solo and he never spoke down to me or suggested I "call my husband"--the stuff you sometimes hear about car salesmen when selling to women. I knew the car felt right and Jamie and I negotiated openly and fairly and promptly. He encouraged me to take the car home for the afternoon; he was exceedingly reasonable with my trade-in and got more money for me when I told him the price seemed low.The whole process was so easy and enjoyable (he even made popcorn for my daughters, which was good because I sort of felt like I might pass out at writing the check) that when I left that evening I couldn't quite believe it had been so smooth I had been putting off the process of buying new for so long because I didn't want to be pressured or sort through different trim options etc, but as serendipity would have it, I found the right car and the right salesperson on the same day. Thank you Jamie for such a terrific experience; I recommend him to everyone!
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