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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
686 Reviews
Call Service Center (505) 395-2996

686 Reviews of Toyota of Santa Fe - Service Center

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November 22, 2021

Pleasant, courteous, and prompt service. I especially appreciate the transportation back and forth while my vehicle was being repaired. More

by OldLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
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Nov 23, 2021 -

Toyota of Santa Fe responded

We’re happy to hear about your recent experience with us and Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

November 21, 2021

Always friendly, gets the work done in a reasonable amount of time at a reasonable price. More

by scott_turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
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Nov 22, 2021 -

Toyota of Santa Fe responded

Hi Scott, We’re so happy to hear that you enjoyed your visit to Toyota of Santa Fe and look forward to welcoming you again soon!

November 20, 2021

Employees are always friendly and efficient! The shuttle service is very helpful and always fast. Joe is the best! More

by Jon H.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
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Nov 22, 2021 -

Toyota of Santa Fe responded

Good Morning Jon. Thank you for the wonderful review and for taking the time to share your feedback with us. at Toyota of Santa Fe our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure

November 20, 2021

joe sanchez in service dept. is always the BEST. In the Toyota dealership is also first class More

by cjbok125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
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Nov 22, 2021 -

Toyota of Santa Fe responded

We are happy to hear you had a positive experience at Toyota of Santa Fe! We really appreciate your kind words and you can be sure that Ill share your praises with Joe.

November 19, 2021

Adrian was wonderful, and I especially liked the video inspection sent to me of my Tacoma. I'm a visual person so this was incredibly helpful. Very professional and they took great care of my vehicle. More

by Christy Grandjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Adrian. Indeed his one of our best advisors. I’ll be sure to share your praises with him!

November 18, 2021

Great and dependable service as always! I was in and out in under an hour. More

by maravilla01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us. It means a lot for us at Toyota of Santa Fe.

November 18, 2021

Brian was wonderful to work with! He's caring and kind and thorough. I trust Toyota to take care of my car and therefore of me! More

by mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian; Cisco: five stars for both
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Nov 22, 2021 -

Toyota of Santa Fe responded

Thanks for leaving a review, and mentioning Brian. You’re right, Brian is one our most experienced Advisors . We’ll be sure to share your praises with him!

November 18, 2021

The service was five star. However, I found it difficult to schedule service for non-standard service items (windshield replacement). Calls and texts were not returned. Working directly with my service prov More

by renejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
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November 18, 2021

Professional and thorough, they do an excellent job. It's nice to have a place I can't trust to deal with pretty much anything. More

by dameron
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
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Nov 22, 2021 -

Toyota of Santa Fe responded

Thank you for taking the time to give your feedback. We really appreciate your kind words. Looking forward to seeing you again! Please let us know about your future experiences.

November 16, 2021

Brian took such good care of my 4Runner. I thought I was walking into a huge hassle and the team fixed it seamlessly. And Ernie the shuttle driver saved my day. More

by pjtalamant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Brannan
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