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Toyota of Sylacauga

Sylacauga, AL

3.7
870 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

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Showing 870 reviews

March 03, 2014

Mr. Chance did an excellent job selecting the perfect vehicle for my fiance and I. We love our new Corolla! I would recommend everyone to check out Glynn Smith. We couldn't be happier with our purchase. More

by kduffie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Chance
March 01, 2014

I was very satisfied with the friendliness and overall respect Mr. Chance showed me during my recent car search. I would recommend him to anyone and I will definitely be coming back! More

by Virginia 2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Chance
March 01, 2014

I had a great experience with the dealer every step of the way, from the initial phone, via email, and in person. Everyone was cordial and made sure that my needs were met. It was the best car buying expe More

by MarcusSimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
February 27, 2014

I highly recommend this dealership for your next new or used vehicle. Randy Holmes went above and beyond to help me get my new 2014 Toyota Corolla. I love how he took the time to explain just how everythin More

by breannashaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 27, 2014

Had a great experience at Glynn Smith Toyota...Many thanks to Ed Jones for an easy - fun purchase experience... and we love our new Avalon! More

by jeanheath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
February 26, 2014

Jim was very easy to deal with and also very knowledgeable about the products. The sales manager was also friendly and seemed to be very willing to give my wife and I a fair price on our Camry More

by mrvisanal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Chance
February 26, 2014

Jim was awesome! He gave me great customer service and was friendly and interested in my concerns. I will definitely work with him my next new car! More

by Tattooelizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Chance
February 26, 2014

Jim got me a affordable convertible with low mileage. I will recommend Jim to my friends and return when I am looking for a new car More

by 111555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Chance
February 19, 2014

I enjoy my experience at Glynn Smith every time I come. I have had my car for about 3yrs and have recommended two of my family members to come here. They are always so friendly and try to get you in and out More

by Tquitte1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Stitzel
July 31, 2013

My wife and I test drove a Sequoia over the weekend. We talked with the dealer and agreed to a purchase price on Monday morning. We were out of town, but told them we would be returning Tuesday and would More

by seriously12345
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Mar 11, 2014 -

Toyota of Sylacauga responded

Dear Valued Customer, as the current general manager of the store I first of all want to apologize for your experience. Your experience of having an agreed upon car deal that we did not stand behind was before I came to this store as general manager and I have tried to contact you to learn more about your concerns. However, I do want to assure you this is not the way we are going to do business from this point forward. Please contact us if we can be of any assistance on this concern or anything else. Thank you.

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