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Toyota of Tampa Bay - Service Center

Tampa, FL

4.6
3,716 Reviews

3,716 Reviews of Toyota of Tampa Bay - Service Center

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July 18, 2019

outstanding in every way!!!!! Elga Matos gave me a warm greeting and followed up with outstanding service. I would recommend her to everyone in the future. JOB WELL DONE....... More

by Fred ump 34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Toyota of Tampa Bay responded

Fred, thanks so much for your outstanding review! We're proud that Elga won your full five stars!

June 28, 2019

would give negative stars if I could If I could put negative stars I would. First went for an oil change and they did not rotate the tires like they said they did. They also said the ti More

by oceansidecowgrl9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick who is no longer there (we were told)
Jun 28, 2019 -

Toyota of Tampa Bay responded

This is certainly upsetting to hear and we apologize if we didn't address all of your issues during your visit. We value your feedback and would appreciate an email from you with any further details that you'd like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

June 06, 2019

Excellent I always get great service whenever I take my car to this dealership. The staffs there are very courteous. This time I had the pleasure of us Mike as More

by blange11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Banglione
Jun 20, 2019 -

Toyota of Tampa Bay responded

Thanks so much for the great review!

April 30, 2019

Great Service! Top Notch employees! The service experience is always great, and Norman, took real good care of us, and our Tacoma. Great job, Norman. Give this man a big raise!!!! More

by Lara, G. Will2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman
Apr 30, 2019 -

Toyota of Tampa Bay responded

It's great to hear that Norman took such great care of you! Thanks for your full five stars!

April 27, 2019

Always a pleasant good experience Toyota Tampa Bay has always treated me well, always meets my needs, the team always communicates very well with me. Explains everything, very friendly More

by Jajum97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi, Talon, Mike B
Apr 29, 2019 -

Toyota of Tampa Bay responded

Thank you so much for your awesome review!

April 23, 2019

Service to the stars We have been going to Toyota of Tampa Bay for service for nearly 4 years. Prior to that we had another car, purchased in Brandon, at another ( Korean More

by Retemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonia Feola
Apr 25, 2019 -

Toyota of Tampa Bay responded

Your incredible review made our day! Thank you so much!

April 20, 2019

10K Maintenance Courteous service was fast and efficient. my car was cleaned and the staff did a great job making me comfortable. Thie service hours are also convenie More

by Mmslabuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi and Jamil
Apr 22, 2019 -

Toyota of Tampa Bay responded

Thank you very much for your stellar review!

April 17, 2019

Great service,car rental easy, Uber covered, check out good. Norman and the Service Team got right on it, new tires, good rate, found older parts quickly, Uber good, both,then covered the 2 day car rental, esp.. More

by Thewasteguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman, Antonia, Mike, Stella
Apr 17, 2019 -

Toyota of Tampa Bay responded

So happy that your visit from start to finish was a great one. Thank you for your wonderful review and we look forward to seeing you again!

April 17, 2019

Excellent attention the service is very good since I enter until I finish The attention that Mrs. Elga Matos gave me is excellent and she has a very good attitude, I am More

by Rooss58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elga Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Toyota of Tampa Bay responded

Thank you for your full five stars!

April 15, 2019

Always have great service. My only complaint...I had an 1130 apt. I was not taken until 1145. It was only supposed to take 1 hour. It was over 2 hours. No one came out with any More

by Bonniem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know name, sorry
Apr 15, 2019 -

Toyota of Tampa Bay responded

We're very sorry that your wait time was a little longer than we would've liked and will see what was the reason for it so we can do better in the future. We're glad that besides that, you had a great visit with us. Thanks for the wonderful review!

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