Reason for Visit: Sales (New)
I recommend this dealer: Yes
My Review of Toyota of Tampa Bay:
Two weeks ago, I went to the internet and visited their website; I made an inquiry form their website about a new Toyota Camry. Matthew Mackowiak contacted me promptly and provided me with the information that I was inquiring about. I went to the dealership to test drive the car, and Matthew provided me with an out the door price that was excellent; I knew because I have shopped around at other Toyota dealers in the area. At the end of my visit, Matthew introduced me to his manager, Eddie Rivera, to see if Eddie can reduce the price a little more. After a little discussion, I told both of them that I will need time to consider the offer. Both Matthew and Eddie were very patient, pleasant and did not try to pressure me into making decision right there and then. They told me that they understand, and they are there to help me if I need more help in making the decision easier. They are absolute professionals who treat customers with respect, dignity and patience. They make car buying experience a pleasant one; after all, the customer is the one spending tens of thousands of dollars. We deserve to be treated with respect and dignity; I went to some other dealers who treated me like an inmate being interrogated and bombarded with high pressure tactics. Fortunately, I went to Toyota of Tampa Bay and met Matthew and Eddie. I went back to their dealership yesterday and bought a Toyota Camry. Matthew checked my car in great detail to make sure everything is to my complete satisfaction, and answered all my questions and requests very patiently. I admitted to him that I am very picky and detail oriented; he told me that he completely understand; Matthew is such a professional!! He listens and goes the extra miles to make sure I am satisfied with everything. Their financial person, David "Griff" Griffith, was great as well; he made the paper work processing smooth and presented all information clearly, including additional services, and patiently without any high pressure tactics or trickery to sell me any additional services. This has been the best car buying experience I have had. I highly recommend you to give Matthew and Eddie a try if you are looking for a new Toyota! I want to recommend good businesses, especially good people like these, when I found one because it is harder and harder nowadays to find one! It is having good people like these that makes a company successful and makes people want to buy here.
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