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Toyota of Wallingford

Wallingford, CT

4.9
5,929 Reviews
Choose your dealership as carefully as you choose your vehicle! We welcome you to come discover the Toyota of Wallingford difference. We pride ourselves in providing excellent customer service before and after the sale. We don’t just sell and service cars we make customers for life. This is why we are DealerRater Certified. We sell and service new, used, and certified Toyotas including the Toyota Corolla, Prius, Camry, Crown, Highlander, RAV4, Sienna, 4Runner, Sequoia, Tacoma,and Tundra. We are a Connecticut Toyota dealer serving the Wallingford, New Haven, Cheshire, Meriden, Hamden, North Haven, and Durham areas. We are only a short drive from Hartford, Middletown, Southington, Bristol, Old Saybrook and Woodbridge.
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859 N Colony Rd

Wallingford, CT

06492

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Showing 706 service reviews

May 12, 2026

Service itself and staff are great. Scheduling not so much. I had an appointment for an oil change and they knew it was scheduled for me to wait for it. It still took over 1.5 hours. Co More

by Fourtempis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember names but all were friendly and nice to interact with.
May 01, 2026

Thorough service, but it took longer than expected (4 hours for 100K mile scheduled maintenance). More

by davidabedell
Recommend Dealer
Yes
Employees Worked With
Justin Graham
April 20, 2026

Being as this was my first service on my truck and with this dealership, where I bought my truck. I don't have a whole lot of experience with to base any facts. More

by Rodney Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2026

Tire rotation every 5000 miles, When tire pressure is done always way over what specs should be for 2024 Venza. Totota of wallingford always over inflates tires and each tire has different PSI's never co More

by doreenmclennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 15, 2026 -

Toyota of Wallingford responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about your frustration regarding your recent service visits, as this is not the experience we want any of our customers to have. We do want to assure you that our technicians follow Toyota factory specifications when setting tire pressures, which can sometimes differ slightly depending on driving conditions, temperature, and service procedures. That said, your concern about consistency is completely understandable, and we regret that your expectations were not met during your visits. Your feedback is important to us, and we will be sharing it with our service team to reinforce the attention to detail our customers deserve. We appreciate you bringing this to our attention and hope we’ll have the opportunity to provide you with a better experience in the future.

March 24, 2026

Everything went according to plan and everyone was very friendly and professional. They had a pre-approval of extra work to be done application which I appreciated. More

by Michael.datasecurity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Rivera
Mar 30, 2026 -

Toyota of Wallingford responded

We appreciate your review! It’s wonderful to hear everything went smoothly. Our team is here for you anytime. Thank you!

March 13, 2026

Friendly people, explained every detail of the service, and kept you updated during the process. Now complaints at all. More

by kradebold
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanna
Mar 27, 2026 -

Toyota of Wallingford responded

We’re grateful for your kind words! It’s wonderful to hear you had a great experience with us. We aim to provide excellent service every time. Thank you for your support!

February 20, 2026

So easy to make appointment. Drive right in, no waiting for someone to help. Mark at service desk 10/10. Text updates fantastic. Smooth pick up. More

by June
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 24, 2026 -

Toyota of Wallingford responded

Your satisfaction is extremely important to us, and we’re glad we delivered a great experience. Our team takes pride in helping customers feel comfortable and informed. Thank you for working with us.

February 10, 2026

Justin Graham is the best service advisor at WOW Toyota! !! He listened to all of my concerns and thoughts in regards to my vehicle as well as my family’s Toyota’s. He’s very knowledgeable on all of the cars More

by Hamna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Graham
Feb 24, 2026 -

Toyota of Wallingford responded

Thank you for your generous comments and for choosing to work with our team. We’re committed to providing a great experience every time you visit.

January 15, 2026

Well run Service Department, but their "Multipoint Check-Up" is just a fishing expedition for more business. I went in for a recall (free) then received a text outlining over $1,000 in added work tha More

by j.meickle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne M. (very pleasant and helpful)
Jan 15, 2026 -

Toyota of Wallingford responded

Thank you for taking the time to share your feedback. We’re glad to hear you found our service department well run, and we appreciate your perspective on the multipoint inspection and how the recommendations were presented. We value your input, as it helps provide insight into how our service experience is perceived by our guests.

December 04, 2025

great dealership, clean and personnel willing to help you. did not purchase my Toyota GR 86 here but decided to have service here. I bought a 2024 Toyota Rav4 Hybrid and servicing it in Wallingford. More

by nveltri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carofano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Graham was my service guy ,5 Star
Dec 04, 2025 -

Toyota of Wallingford responded

Thank you for leaving us a positive review! We're proud to have earned your business.

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