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Toyota of Woodbridge

Woodbridge, VA

4.5
1,226 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,226 reviews

March 08, 2024

Good job profesional people big quality good price I liked the operating system that takes people home More

by jeduardo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo cajina
Mar 08, 2024 -

Toyota of Woodbridge responded

We're glad to know you had a positive experience with our professional team at Toyota Woodbridge. We appreciate your feedback on our operating system and pricing! Safe travels in your new vehicle.

March 08, 2024

Victor Basey is Great with customer Service which is why Ive sfayed with him for 12 yrs!!!! Live Victors sryle n knowledge. Ariel Cipperly More

by ariel3369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Mar 08, 2024 -

Toyota of Woodbridge responded

Hi Ariel! We're so glad to know that Victor's service and knowledge have kept you with us at Toyota Woodbridge for 12 years! We appreciate your loyalty, and we'll be sure to pass along your kind words. Thanks for the review!

March 07, 2024

Outstanding Performance, outstanding customer service. Best car buying experience. I have purchased at least 4 Toyota in my life, by far the best!!! More

by mary.moses_ngis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Mar 07, 2024 -

Toyota of Woodbridge responded

Hi Mary! We're so glad to know that your car-buying experience at Toyota Woodbridge was the best you've had! Thank you for choosing us again and we look forward to serving you in the future. Safe travels with your Toyota!

March 03, 2024

Hugo from service is the best and help me a lot to do everything easy and obviously with a good quality. Thanks Hugo! More

by cesardepaz1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo from service 5 ⭐️
Mar 04, 2024 -

Toyota of Woodbridge responded

We're glad to know that Hugo from our service team was able to assist you effectively at Toyota Woodbridge. We appreciate your feedback and look forward to serving you again in the future!

March 02, 2024

I waited 2. 5 hours for an oil change. I saw people come after me and leave. My Toyota app showed that they didn't touch my car until hour 2 when I asked what was More

by jns76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
Mar 04, 2024 -

Toyota of Woodbridge responded

Thank you for the feedback. It's disappointing to hear that your recent experience was anything less than exceptional. I will make sure the situation gets reviewed with our team so we can determine what occurred and how we can improve moving forward. Please feel free to contact me directly if you have any additional questions or concerns you'd like to discuss. Respectfully, David Slebodnick - General Manager - 7034941800

February 25, 2024

Thanks to the dealer personnel and Mr Victor for his excellent service and dedication. Definitely, I will select Woodbridge Toyota for my car service. More

by suren504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Feb 26, 2024 -

Toyota of Woodbridge responded

Hi Suren! We're delighted to know that you had a great experience with Victor and our team at Toyota Woodbridge. Your support means a lot to us, and we look forward to assisting with your future car services!

February 24, 2024

Toyota Dealer did a great work, my Sienna motor sounds like brand new car., I very happy. More

by Edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Feb 26, 2024 -

Toyota of Woodbridge responded

Hi Edu! Thank you so much for sharing your feedback with us! We're thrilled to hear that you're enjoying your Sienna and that the motor sounds like it's brand new. It's always our goal to provide top-notch service and ensure our customers drive away happy at Toyota Woodbridge! Safe travels!

February 23, 2024

He was so nice and very, very kind. We have time for me. So I like him. And I will command him for another customer anytime. More

by florapaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Feb 26, 2024 -

Toyota of Woodbridge responded

We're delighted to know you had such a positive experience with our team at Toyota Woodbridge. Your recommendation means the world to us! Thank you for your kind words and we look forward to serving any future customers you send our way.

February 20, 2024

The experience was amazing , Omar did a fantastic Job , from choice of car to delivery , never had a better service . Thank you . More

by nwaokolopeggy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 21, 2024 -

Toyota of Woodbridge responded

We're delighted to know that Omar provided you with a fantastic buying experience at Toyota Woodbridge. Thanks for sharing your feedback and enjoy your new car!

February 17, 2024

Be very careful when signing papers with the financing department, they are very dishonest,unprofessional, they will sell you everything without your consent or approval..My advice go to any other dealers More

by Bashir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Bentley
Feb 20, 2024 -

Toyota of Woodbridge responded

Bashir, I'm disappointed to see this review and would like the opportunity to discuss these concerns with you in greater detail. If you could please reach out to me directly at your earliest convenience, it would be very much appreciated. Respectfully, David Slebodnick - General Manager - 7034941800