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Toyota of Woodbridge

Woodbridge, VA

4.5
1,226 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,226 reviews

February 15, 2024

Amazing The people are very kind, especially Nadir. They help you a lot, it is worth getting to them More

by kattanalejandra23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NADIR NIKZAI
Feb 15, 2024 -

Toyota of Woodbridge responded

We really appreciate you taking the time to leave Toyota Woodbridge this awesome review, thank you!

February 12, 2024

I recently purchased a Toyota Tacoma truck at Ourisman Toyota in Woodbridge. I was very pleased with our sales person (Harrison). More

by TK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison
Feb 13, 2024 -

Toyota of Woodbridge responded

We're delighted to know you had a positive purchase experience with Harrison at Ourisman Toyota in Woodbridge. Thank you for trusting us with your business! Enjoy your new Toyota Tacoma truck!

February 07, 2024

Bought a 2023 Toyota Tundra Platinum January 8, 2024. We bought decided not to get Gap Insurance . Sales manager which is no longer employed at the dealership , decided to add gap insurance after the con More

by limar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Morataya
Feb 07, 2024 -

Toyota of Woodbridge responded

Limar, I'm really sorry to read about your experience. It's important that our customers feel confident and secure in their transactions with us, so this is concerning. We take allegations of misconduct very seriously and would like the opportunity to look into this further for you. Please reach out at your earliest convenience so we can address these concerns directly - thank you, David Slebodnick - General Manager - 7034941800

February 06, 2024

The dearlership,does not tell the truth about their products, will sell you stufff, that should have been fixed, before purchased More

by Tracynash56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amber Relyea
Feb 09, 2024 -

Toyota of Woodbridge responded

Tracy, I'm sorry to hear about your experience. We aim for transparency and honesty in all our dealings, so it's concerning to see this feedback. If you're open to discussing this further, we'd appreciate the opportunity to understand more about what happened here and how we can make things right. Please reach out at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800

February 06, 2024

It was great experience. I do recommend same. Great person, very friendly. I love it. More

by Mohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember ever one name. Every one of them great . No complain .
Feb 06, 2024 -

Toyota of Woodbridge responded

Hi Mohammed, we're delighted to hear that you had a great experience at Toyota Woodbridge! We appreciate your recommendation and hope to see you again! Safe travels!

February 05, 2024

Darwin is fantastic to work with, he made the entire process a great experience! Definitely recommend him! More

by jbullen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Matamoros, Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Feb 05, 2024 -

Toyota of Woodbridge responded

Hi J Bullen! We're delighted to know that Darwin made your experience at Toyota Woodbridge a great one! Thanks for the recommendation and review.

February 03, 2024

My salesman Jonathan Nativi was very nice to work with. The wait time for the finance portion definitely was way to long. More

by alloyd1662
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nativi
Feb 05, 2024 -

Toyota of Woodbridge responded

We appreciate your feedback and are glad to know that Jonathan provided a positive experience at Toyota Woodbridge. We'll work on improving our finance process. Thanks for sharing! Have a great day!

January 30, 2024

As I was checked in, the attendant explained to me why my low tire pressure wad staying on. Hey still said they would check my tires for free. They did it for free and I was out at a reasonable time. More

by Shaun Grise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Victor Bassey
Jan 30, 2024 -

Toyota of Woodbridge responded

Hi Shaun! We're glad to know that our team at Toyota Woodbridge was able to assist with your tire pressure problem and get you back on the road quickly. Thanks for sharing your experience!

January 23, 2024

Great working with Bryant. Took responsibility for my vehicle and found out everything that needs to be done, and was called by him on a timely manner. Will do work with again. More

by todynq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Jones , Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Jan 23, 2024 -

Toyota of Woodbridge responded

Hi Tody N Q! We're glad to know that Bryant provided you with excellent service at Toyota Woodbridge. We appreciate your feedback and look forward to working with you again in the future!

January 23, 2024

After waiting a couple hours to have my oil changed, tires rotated and multi point inspection completed I lifter the hood before leaving the dealership. I admired the new oil filter and then noticed my More

by morgan.j.mcgrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service technician- , Victor Bassey, Chrissy Cokinos
Jan 24, 2024 -

Toyota of Woodbridge responded

Thank you for the review, Morgan. I'm sorry to hear that your experience did not meet expectations and will make sure this situation gets looked into with our team. If there are any additional questions or concerns about your visit that you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, David Slebodnick - General Manager - 7034941800

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