Toyota of Woodbridge
Woodbridge, VA
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Bought a 2023 Toyota Tundra Platinum January 8, 2024. We bought decided not to get Gap Insurance . Sales manager which is no longer employed at the dealership , decided to add gap insurance after the con We bought decided not to get Gap Insurance . Sales manager which is no longer employed at the dealership , decided to add gap insurance after the contract was closed and made false signatures on the contract. Will never do business at this dealership ever again. Check your contract folks. You might get scammed. More
Darwin is fantastic to work with, he made the entire process a great experience! Definitely recommend him! process a great experience! Definitely recommend him! More
As I was checked in, the attendant explained to me why my low tire pressure wad staying on. Hey still said they would check my tires for free. They did it for free and I was out at a reasonable time. low tire pressure wad staying on. Hey still said they would check my tires for free. They did it for free and I was out at a reasonable time. More
Great working with Bryant. Took responsibility for my vehicle and found out everything that needs to be done, and was called by him on a timely manner. Will do work with again. Took responsibility for my vehicle and found out everything that needs to be done, and was called by him on a timely manner. Will do work with again. More
After waiting a couple hours to have my oil changed, tires rotated and multi point inspection completed I lifter the hood before leaving the dealership. I admired the new oil filter and then noticed my tires rotated and multi point inspection completed I lifter the hood before leaving the dealership. I admired the new oil filter and then noticed my radiator reservoir was almost empty. The level was well below the minimum level line. This immediately made me think what else was not properly serviced or checked. It took me less than 15 seconds to check the radiator fluid level. I was very disappointed that radiator fluid had not been added and the it was not mentioned to me verbally or noted on my printout. Such a simple fix was not addressed and again it made me consider what else was not inspected or found but not reported to me. I took my pickup back into the drop off area waited a few minutes for someone to address my concerns, then after a few minutes I was told I would have to wait 10-20 minutes for someone to take my pickup back to do what should have been done already. Upset with the poor service I left and purchased my own radiator fluid to top off the reservoir myself. I am annoyed that such a simple yet critical item on any service checklist was not discovered and corrected. Again, I am concerned as to what else was not discovered or corrected. I am unhappy with the poor service. More