Tracy Chevrolet

Treated my like a joke very diaspointed This dealership runns like a hang out joint. There were no fofollow ups to my calls I called ahead each time I went and spoke to someone and showed This dealership runns like a hang out joint. There were no fofollow ups to my calls I called ahead each time I went and spoke to someone and showed up and had to explain my whole story to another person I also called ahead I have a list of trucks ready for me to view they treated me like I just walked in the door and had no idea what I was looking for with all my phone calls promises not kept prices unreasonableterrible customer service not willing to work with me to find a truck I had money I have taste and I had a reason I needed the truck I was looking for they were argumentative this place was a waste of my timeI finally bought the truck I was looking for at dick. Beard Chevy in Hyanniscassis comstumer service is key to me and was not found at Tracy More

Came for a great deal on a Camaro. VERY BEAUTIFUL CONDITION and for an incredibly low price! I thought for sure it had to be in an accident small or big,,but car fax showed no such thing. just an exc CONDITION and for an incredibly low price! I thought for sure it had to be in an accident small or big,,but car fax showed no such thing. just an excellent bargain. I'd definitely recommend Tracy Chevrolet to anybody in the market for a car. Thanks Tony! More

I want to comment on the absolutely horrific experience I just received at the Tracy Chevrolet. My employer provides me with a vehicle, and when I reach a set number of miles they replace it. They do th just received at the Tracy Chevrolet. My employer provides me with a vehicle, and when I reach a set number of miles they replace it. They do this by leasing the vehicle from a national supplier. When I choose and order a vehicle it is shipped brand new to the local dealership for me to pick up. It is not purchased from that dealership. I have a selection of four vehicles to choose from, one of them being the chevy malibu. Today I stopped at each of the dealerships for those four possible cars with the goal of looking at one, assessing it's viability for my job requirements, and taking it for a short test drive to evaluate it's driving abilities including turn radius and feel as I work largely in San Francisco and parking is tight, and I spend 50K miles a year in it, so it needs to be comfortable to me. Each time this has happened during my employment (4 total so far) I have had great experiences with dealerships providing me with assistance and a short test drive, knowing full well ahead of time that there would be no sale. THIS TIME, at the TRACY CHEVROLET dealership, I was told that I could not take it for a test drive because there wasn't a possibility of a sale, and it was suggested that I should go and rent one for a few days if I wanted to drive one. They would not even unlock the car so that I could sit in it! To be plain...I have never personally owned a car other than a Chevy. I currently own a 95 Camaro and an 09 Avalanche LTZ. I have on several occasions needed diagnostics/service on my camaro, and have taken it to the Tracy Chevrolet location due to its convenience in proximity. I have never had the option for a Chevy vehicle for my company car before and I was very excited to have a Chevy as an option! After this experience, there is a good chance I will go with the Ford, but if I do go with the Malibu it will be due to superior service from a different Chevy dealer. In addition, the Service for my new car, if it's the Malibu, will not be done at the Tracy Chevrolet either, as it would have otherwise been. I will NEVER bring my Camaro back to this facility, and when my Avalanche needs service, it will not get it from the Tracy Chevrolet. I will never spend a dime there again, in any capacity. If I choose the Malibu I will receive it somewhere else than in Tracy to ensure that they don't even get the slightest amount of compensation from my company, because I will not spend my companies money in any way that I wouldn't spend my own. Being a life long lover of Chevrolet vehicles, this experience appalls me. I have never considered buying a different brand. I may still by Chevy's in the future, but that will no longer be an automatic choice. More