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Tracy Honda

3450 Auto Plaza Way, Tracy, California 95304
Sales: (209) 832-1400
Service: (877) 579-6712
Parts: (877) 579-6711

Makes: Honda|Service Center
 
Good
97% Recommend

Overall Rating 4.1

207 Lifetime Reviews

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Tracy Honda
207 Lifetime Reviews
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Tracy Honda Info
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Amenities
About Tracy Honda

Serving the Tracy area for over 15 years, Tracy Honda, located at 3450 Auto Plaza Way in Tracy, CA, is your premier retailer of new and used Honda cars, certified pre-owned, and all other used car makes and models. Tracy Honda offers many automotive products and services to our Tracy, Stockton, Modesto and Livermore area customers. From quality new Hondas, to used cars, we know anyone looking for a vehicle will likely find what they want at our auto dealership. We carry a comprehensive line of new 2010 Honda and used cars in Tracy, CA, including the Civic, Fit, Ridgeline, Accord and Pilot, making us a good choice as your Tracy, CA, Honda dealer. Looking for auto repair or auto parts in Tracy, CA? Our services include trusted Honda service and auto repair, original Honda accessories and auto parts, and car loan and lease to help for our customers. Call Tracy Honda at 877-369-7470, or come visit us in person. We're conveniently located at 3450 Auto Plaza Way Tracy, CA 95304.

About This Dealer | Hours of Operation | Amenities

About Tracy Honda

Serving the Tracy area for over 15 years, Tracy Honda, located at 3450 Auto Plaza Way in Tracy, CA, is your premier retailer of new and used Honda cars, certified pre-owned, and all other used car makes and models. Tracy Honda offers many automotive products and services to our Tracy, Stockton, Modesto and Livermore area customers. From quality new Hondas, to used cars, we know anyone looking for a vehicle will likely find what they want at our auto dealership. We carry a comprehensive line of new 2010 Honda and used cars in Tracy, CA, including the Civic, Fit, Ridgeline, Accord and Pilot, making us a good choice as your Tracy, CA, Honda dealer. Looking for auto repair or auto parts in Tracy, CA? Our services include trusted Honda service and auto repair, original Honda accessories and auto parts, and car loan and lease to help for our customers. Call Tracy Honda at 877-369-7470, or come visit us in person. We're conveniently located at 3450 Auto Plaza Way Tracy, CA 95304.

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 8:00 PM

Sunday 10:00 AM - 7:00 PM

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 7:30 AM - 6:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Television
207 Dealership Reviews
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Reason For Visit
Sales (Used)

"Sales"

Far Turangan was awesome I found and left with the car I wanted . Far was easy to work with made my experience personable and memorable I would recommend this business

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Far Turangan


Reason For Visit
Sales (New)

"Very Friendly and not pushy , enjoyable "

I came all the way from Clovis , Calif. near Fresno to check out the 2014 -Honda Accords -- The friendly staff and my salesman James Herren was a great experience . I hate shopping around for a new car and Mr. James Herren made it very enjoyable and I felt comfortable with his professional manner . The price was unbeatable here in THE FRESNO AREA,. Thus my reason for traveling so far to check out the possibility of a place to buy another new Honda Accord . To make it short : I love my New Honda Accord and the trip was well worth the effort . My hat is off to Tracy Honda and James Herren . Give them a try is all I can say !

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James Herren


Reason For Visit
Sales (Used)

"Outstanding"

Friendly service and unbeatable price makes for a experience. Keep up the good work. I would recommend this dealership to any one looking for a Honda at a great price.

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Employees dealt with

Far Turangan


Reason For Visit
Sales (New)

"Terrible Customer Service!"

If I could them 0 stars I would. The Manager "Sonny" is very unprofessional and basically said "they will rip people off as long as they get their sales" his customer service skills are very poor and he does not know how to talk to customers. Everyone reading this considering to buy a car from this dealership go ELSE WERE!!! They do not care about what you want all they care about is their commision/ sales. I am working on a very big complaint to corporate on how Sonny treated me.

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Employees dealt with

Sonny


Reason For Visit
Sales (Used)

"Great overall experience!"

From start to finish, this is the way working with a dealership should be. No pressure, questions answered and quality service.

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Employees dealt with

Far Turangan


Reason For Visit
Sales (Used)

"Tracy Honda: Excellent Service!!!"

I had a really great experience at this particular Honda dealership. Staff was very friendly and incredibly helpful. Not pushy and very accommodating. If your looking for a Honda or a used certified Honda I would highly recommend visiting Tracy Honda. The sales gentleman who helped me was easy going and great to work with!

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Employees dealt with

Far Turangan


Reason For Visit
Sales (New)

"New Car Experience "

This was the best experience I've ever encountered in purchasing a new vehicle. Far Turangan made us feel very comfortable from the very beginning. He let us cruise the lot without pressuring us to buy the first thing we looked at. His calming demeanor was something we never experienced. This kept us focused on the vehicle we wanted to purchase. After my wife and I made our decision on the vehicle Honda Civic HF, the rest was easy. Far took us inside to do the transaction making us feel very comfortable like we were family. This sequence was no nonsense and to the point. No haggling or going back and forth. We knew what we wanted and Far made it happen. We finalized the deal with Todd Suender the Business Manager. If I didn't know any better, I would swear that this guy was my twin! You had to be there. He offered us different products before the final sale, not pressuring us at any time. I also want to thank Frank Esparza III Sales Manager for the special discount that he gave us. Overall Tracy Honda and all their staff made this the best experience in purchasing a new car ever! You guys exceeded my expectations. Can't wait to buy my next car!

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Employees dealt with

Far Turangan, Todd Suender, Frank Esparza III


Reason For Visit
Sales (New)

"Losers and incompetent salesmen and manager. You never..."

Losers and incompetent salesmen and manager. You never hand the customer the keyboard to enter their own information cause your too xxx lazy! I am not a high priced secretary! You lost Modesto won with their AWESOME service. In and out in less than two hours!

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No Name

Tracy Honda responded to this review

January 13, 2014

Let me begin by apologizing for the service you received during your recent visit. I am truly sorry we did not live up to your expectations. We appreciate your feedback and will use it to refine our approach in the future. I would love the opportunity to speak with you to understand exactly what happened. Was it just the issue with entering your personal information or was there something else? I look forward to hearing from you.. Regards, Brett Allen, General Manager



Reason For Visit
Sales (Used)

"My wife and I had been shopping for a used Honda Pilot..."

My wife and I had been shopping for a used Honda Pilot for several weeks without success in Idaho and Utah. We then searched the southwest area and found a Pilot at Tracy Honda that fit our criteria. Jim was great to work with over the phone -- responsive and timely. We worked out an agreement to accommodate the 500 mile trip to see the vehicle. Jim and Tracy Honda were honest in their representation of the vehicle and we purchased the Pilot and drove it home to Idaho. We had absolutely no issues with the vehicle on the trip home, nor have we since then. The dealership had detailed the vehicle immaculately. We were and still are impressed with the Pilot’s appearance and quality. Jim and the Tracy Honda team receive our endorsement for great competitive pricing and honesty!

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Employees dealt with

James "Jim" Munson

Tracy Honda responded to this review

December 24, 2013

Thank you very much for leaving such a nice review. We are so happy you and your wife were able to find the car you were looking for. We know you had a lot of choices and we appreciate you choosing our dealership. Enjoy your new Pilot and welcome to the Tracy Honda family! Sincerely, Brett Allen - General Manager brett@tracyhonda.com



Reason For Visit
Service

"Regardless of the reputation that dealerships charge high..."

Regardless of the reputation that dealerships charge high prices, I have always chosen to get my Accord serviced at the dealership. I have taken my car at other Honda locations and nothing beats TRACY Honda! Trust me, I had a lesson learned thinking it's all the same. NOT! And that is the truth!! I have been going to TRACY Honda since 2007 and I am beyond satisfied every single time. Having to relocate to Walnut Creek, I continue to take my car here. Occasionally I stay local for an oil change. But, if I lived closer, definitely I will take that trip because that's how awesome the service team are. They are by far the BEST and would not take my car anywhere else especially for major service. They really take great care of you! It's not just the competitive prices or the honesty or the relaxing waiting area with the neat hot beverage machine & snacks, it's the wonderful team that keeps me coming back. Kipp & Jeremy, you guys are super awesome!! I Looooooooooooooooooove TRACY HONDA!!! BTW, my family who lives in the area, hopes that you can consider servicing other makes aside to Honda.

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Employees dealt with

Kipp Skelton, Jeremy Stricker

Tracy Honda responded to this review

October 18, 2013

Maristela, Thanks so much for the nice review and thanks for being such a loyal customer. We truly appreciate your business. I will let Kipp and Jeremy know you mentioned them specifically. Have a great weekend! Sincerely, Brett Allen - General Manager brett@tracyhonda.com

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