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Transwest Ford - Service Center

Scottsbluff, NE

4.3
242 Reviews

242 Reviews of Transwest Ford - Service Center

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June 09, 2025

Transwest Ford was great to work with! Breanna was great as usual. Will use this dealer again. More

by goodertrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Transwest Ford responded

Wow, thank you for sharing your kind words, goodertrucking. We think Breanna is a tremendous asset to our team. It means so much to hear your personal experience. We will share your compliments with her for her stellar efforts. Thank you for your business. Transwest Ford

June 08, 2025

Very helpful staff. Thanks for helping to sync my phone, for the guy who caught the faulty seal on the oil filter and fixed it. I appreciate it! More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Transwest Ford responded

Thanks for the great review, Tammy! We appreciate the endorsement. We do have some of the best all-around mechanics around. Looking forward to working with you again! Safe Travels, The Transwest Team

May 29, 2025

Breanna and this dealership worked us into their schedule for oil change service as we traveled through Scottsbluff. Very accommodating! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Transwest Ford responded

Thanks for the compliments, John. We're glad we can be there for you to assist you with your preventative maintenance and get you back on the road quickly. We appreciate your business and endorsement. Transwest Ford

May 29, 2025

They always treat me well and my vehicle is finished timely. They are good to work with More

by umble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah and Michelle
Jun 03, 2025 -

Transwest Ford responded

Thank you so much for taking the time to share your praises and leave us a 5-star rating! We appreciate you and your business and are looking forward to working with you in the future! Transwest Ford

May 14, 2025

They didn’t know about the lifetime warranty for motorcraft pads. There was a charge to look at brakes which was ok because they did a detailed inspection on truck. However, the charge was not ment More

by none24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breanna Craig
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Transwest Ford responded

We are so sorry, none24. We would like to apologize for the lack of knowledge in this scenario. Our service manager would like to assist you with your brake replacement. Again, our apologies. Randy Bennett | Service Manager | Transwest Ford Office: 308-310-2808 | Email: randy.bennett@transwest.com

May 07, 2025

Mario in the service department went above and beyond to keep us informed, provide us with a loaner car and get the repairs done in a timely manner. More

by abraman307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 07, 2025 -

Transwest Ford responded

We are so glad that you have shared your experience, abraman307! We know having a vehicle in the shop can be challenging. We're glad Mario was there to assist you through the process. Thank you for your business. Transwest Ford

May 03, 2025

They are very friendly and ready to help you the minute you walk in. They keep the place clean and have drinks and comfortable chairs to sit in while you wait. You are kept up to date on your vehicle durin More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Transwest Ford responded

Thank you so much, none23! We're glad you were served by our friendly staff, and we exceeded your expectations! We look forward to working with you again soon! Thanks for allowing us to be your hometown dealership. Transwest Ford

May 01, 2025

They set me up for an appointment, the next day after I called requesting one. More

by julieschmunk
Recommend Dealer
Yes
Employees Worked With
Mario
May 07, 2025 -

Transwest Ford responded

We are so glad to have been able to serve you, julieschmunk. We know your time is valuable and hope to continue to offer great customer service to you for years to come! Sincerely, The Transwest Team

April 30, 2025

The little girl worked hard to make sure everything is covered under the plans that I had purchased with the pick up More

by rkmorlock
Recommend Dealer
Yes
Employees Worked With
Savanna, I believe
May 01, 2025 -

Transwest Ford responded

So glad to hear it, rkmorlock. We're glad we could assist you. Thank you for your business! Transwest Ford

April 26, 2025

I needed my car looked at for an issue, they were able to get me in right away and the issue was fixed just as quickly! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Transwest Ford responded

Thank you for your rating, none23! We appreciate your business and hope to be your choice for service for years to come! Transwest Ford

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