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Transwest Ford - Service Center

Scottsbluff, NE

4.3
236 Reviews

236 Reviews of Transwest Ford - Service Center

Sort by
May 01, 2025

They set me up for an appointment, the next day after I called requesting one. More

by julieschmunk
Recommend Dealer
Yes
Employees Worked With
Mario
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April 30, 2025

The little girl worked hard to make sure everything is covered under the plans that I had purchased with the pick up More

by rkmorlock
Recommend Dealer
Yes
Employees Worked With
Savanna, I believe
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May 01, 2025 -

Transwest Ford responded

So glad to hear it, rkmorlock. We're glad we could assist you. Thank you for your business! Transwest Ford

April 26, 2025

I needed my car looked at for an issue, they were able to get me in right away and the issue was fixed just as quickly! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Transwest Ford responded

Thank you for your rating, none23! We appreciate your business and hope to be your choice for service for years to come! Transwest Ford

April 23, 2025

Great service, great price, went the extra mile to wash and vacuum. Highly recommend to anyone! More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Transwest Ford responded

Thank you so much, none23! We're glad our friendly and helpful staff exceeded your expectations! We look forward to working with you again soon! Transwest Ford

April 19, 2025

Brain who sold me my new 2025 Ford Escape he had done an excellent job More

by danettemuck52
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Transwest Ford responded

That's great to hear, danettemuck52. We have a great team. Brian is a wonderful person who helps customers like you find the vehicle to fit their needs and lifestyle. We really appreciate your business, and we're looking forward to seeing you in the future for routine maintenance visits! Transwest Ford

April 12, 2025

Friendly and informative service, didn't over charge, and fairly kept me up to date on progress More

by Sukkafat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Transwest Ford responded

Thank you so much, Sukkafat1! We're glad our staff was friendly and informative. We strive to exceed your expectations! We look forward to working with you again soon! Transwest Ford

April 09, 2025

I like how fast they get my car done. They changed the oil and rotated the tires. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Transwest Ford responded

We're so glad to hear it, none23!! We are excited to be your hometown Ford dealership. Thank you for your support. We look forward to working with you in the future! Sincerely, The Transwest Family

April 09, 2025

VERY POLITE AND COURTEOUS. EXPLAINS WHAT WORK IS BEING DONE.THEY EXPLAIN THE RESULTS OF THE INSPECTION. More

by RCLAYBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Transwest Ford responded

Rclayborn, thank you so much! We're glad we could answer your questions and exceed your expectations! We look forward to working with you again soon! Transwest Ford

April 06, 2025

I waited 2 hours for an oil change and was told it was taking a while longer because the car wash was down and had to wash by hand but when I got to my car it wasn't washed at all More

by Allstar1999lh
Recommend Dealer
No
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Apr 09, 2025 -

Transwest Ford responded

Allstar1999lh, we would like to apologize for your experience. We appreciate you bringing the situation to our attention. We appreciate customer feedback to identify our strengths and weaknesses. We hope you will give us another chance to work with you. Transwest Ford

April 06, 2025

Very attentive to my needs. Always try to solve my issues. Very kind people. Word. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Transwest Ford responded

Thank you for the kind words, Brian. We are very happy to be able to assist you and make such a positive impact on your service experience. Thank you for your business. Transwest Ford

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