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Transwest Ford - Service Center

Scottsbluff, NE

4.2
130 Reviews

130 Reviews of Transwest Ford - Service Center

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April 26, 2024

Mario was awesome to work with. Complicated problem with our 2013 Escape. Mario worked with Car Shield to get our coverage. Kept in communication with us through the process. He was More

by Joe.d.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Helpful
April 26, 2024

I needed an adaptive headlight reprogrammed so it functioned properly and they accomplished the task. More

by Kirk Haas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 24, 2024

Service counter & cashier folks were just as friendly as could be. Car was ready for pick up on time. Always appreciate that! More

by geludens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Mehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Racine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Woodworth
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Apr 24, 2024 -

Transwest Ford responded

Transwest Ford thanks you for the great review. Our teams work hard to deliver a great experience to all of our guests and we are happy they met your expectations. Thank you for allowing us to earn your business and we look forward to seeing you in the future. The Transwest Ford Team

Helpful
April 23, 2024

Cassie busted her butt trying to get our extended warranty to kick in and cover our transmission. This took forever but she finally got it approved where we didn’t have to pay for a complete takedow More

by Theyarddog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanics and all the others involved in getting our Explorer fixed
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Apr 24, 2024 -

Transwest Ford responded

Tranwest Ford appreciates the great review. We are happy Cassie was able to help you get your warranty figured out and get you back on the road. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

Helpful
April 20, 2024

The people who work there are very kind and helpful. They thoroughly tried to understand what was happening with my vehicle and fix it . More

by Chesterkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Transwest Ford responded

Hi Chester. Thank you for the kind review. We are happy our service team was able to get you fixed up and back on the road in a timely manner. Thank you very much for your business and we look forward to being of help in the future. The Transwest Ford Team

Helpful
April 12, 2024

Mario is friendly and professional. He ensures everything is done correct and your taken care of. More

by markqjones13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario service manager
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Apr 15, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. Our service team works hard to make visits as smooth and hassle-free as possible. We are happy they met your expectations. Thank you very much for allowing us to earn your business and we look forward to being of help in the future. The Transwest Ford Team

Helpful
April 08, 2024

Great service, took care of our issues in a timely fashion! Good bunch of people to work with! Many thanks to Brie!!! More

by Wostertodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Racine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brie
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Apr 08, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take good care of you while on your recent visit. Thank you very much for your business and we look forward to being of help in the future. The Transwest Ford Team

Helpful
March 17, 2024

Very good experience Friendly service and will return my business Need to rehire court cook back More

by cjfuqua
Recommend Dealer
Yes
Employees Worked With
Court Cook
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Mar 18, 2024 -

Transwest Ford responded

Transwest Ford is happy to hear our team was able to take good care of you while on your recent visit. We are fortunate to have such a great team that does a great job of taking care of our guests. Thank you very much for your business and we hope we can be of help with your future automotive needs. The Transwest Ford Team

Helpful
March 12, 2024

Everything went well Asked that no car wash be completed and that request was honored More

by Huskerglarson
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Report | Print
Mar 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the review. We always appreciate hearing from our guests and we are happy the team was able to take good care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

Helpful
March 10, 2024

Good Fast service and listen to what u have to say Nice and friendly staff More

by herbiescot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
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Mar 11, 2024 -

Transwest Ford responded

Transwest Ford is happy our service team was able to take good care of you while on your recent service visit. Our team works hard to deliver a great experience and make service visits as smooth and hassle-free as possible. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

Helpful
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