Trent Cadillac Buick GMC - Service Center
New Bern, NC
66 Reviews of Trent Cadillac Buick GMC - Service Center
Service department was great Wayne was very helpful everyone was very professional pleased with service. everyone was very professional pleased with service. More
Customer service is top notch. I hate surveys count your blessings that you're getting one. I hate surveys count your blessings that you're getting one. More
Service and diagnosis of the unexpected trouble with my Buick appears to have solved the problem so far. I was very surprised at how quickly I got my car back, especially since the parts had to be ordere Buick appears to have solved the problem so far. I was very surprised at how quickly I got my car back, especially since the parts had to be ordered. Communication with my service advisor Daimon was great even though things were quite busy that day. Thanks! More
My first thoughts are they did not acknowledge me upon arrival. I waited 10 minutes for someone to come and assist me. Then I go into the waiting area only to sit there from 10am until 3pm. That's ridicul arrival. I waited 10 minutes for someone to come and assist me. Then I go into the waiting area only to sit there from 10am until 3pm. That's ridiculous.... More
Responsive and helpful! Answered all my questions, gave me good advice, and assisted with getting a tire estimate for my wife's car. Answered all my questions, gave me good advice, and assisted with getting a tire estimate for my wife's car. More
The sales manager, the salesman, the service technicians are all dedicated to making the customer happy! are all dedicated to making the customer happy! More