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Tri-City Subaru

Somersworth, NH

4.5
387 Reviews
The Tri-City operations in Somersworth NH originated back in 1965 by Rene Plante. The Subaru franchise was acquired in 1977 and was one of the original Subaru dealers in New England. Rene's sons Roger, Ken, and Steve Plante were involved in the operations from a young age and eventually took over as the second generation of ownership. Representing the third generation of family management is Jordan Plante who joined the operations in 2015 and progressed thru the dealerships to his current role as General Manager. Rene and family always wanted to be more than just a car dealer. They operated the business with many long-term employees, a high level of integrity and community involvement. Rene believed that it was the community that fueled the success of the business and that it was only right to return that with goodwill with community involvement and Tri-City continues to operate with those original philosophies today.
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195 Route 108

Somersworth, NH

03878

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Showing 387 reviews

March 13, 2022

Excellent experience at my 25000 mile service for my Subaru Outback. Great communications from service person and all work very professional. More

by ctcuefamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret
Mar 13, 2022 -

Tri-City Subaru responded

We are always happy to help you out! Thanks for choosing Tri-City Subaru and we'll see you next time!

March 10, 2022

Always wonderful service at at Tri City Suburu. They offer a comfortable waiting area and keep you informed along the way. I would not go elsewhere, More

by GG’s Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Tri-City Subaru responded

We're glad the Tri-City Subaru team always delivers on our goal of top-notch service! Thank you for sharing and for being our loyal client - we'll see you again next time!

March 08, 2022

Having purchased 5 Subarus at Tri-City Subaru should be all the testimony that is needed! More

by Ken Marschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ringo
Mar 08, 2022 -

Tri-City Subaru responded

Ken - We can't thank you enough for your repeat business! All of us at Tri-City Subaru appreciate your continued support and we look forward to working together for years to come.

March 05, 2022

Bret accommodated my car even tho my appointment had not been loaded. He was kind and helpful. When further repair was needed on my car he offers a loaner all in all he made this day very nice More

by Penelopekirchofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Mar 07, 2022 -

Tri-City Subaru responded

We love to hear that Bret provided excellent service at your recent visit to Tri-City Subaru. Thank you for trusting us with your auto service needs! We hope for the opportunity to assist you in the future.

February 28, 2022

The staff is very customer centric. They answered all my questions quickly and honestly. Awesome dealership and i am very happy with my deal. More

by johnmcnh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Dugal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in sales, Jim Kearns
Feb 28, 2022 -

Tri-City Subaru responded

John, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Tri-City Subaru team. Drive safely and we hope to see you again down the road!

February 19, 2022

Comfortable and clean atmosphere. Lindsey explained in detail the service being performed on my Subaru. Totally satisfied. More

by kdowaliby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey, , Robert Arthur
Feb 21, 2022 -

Tri-City Subaru responded

We couldn't have asked for a much better review - thank you so much! We appreciate the kind words and will be sure Lindsey receives your kudos. Come back for any future service needs! - the Tri-City Subaru team

February 18, 2022

Have always received excellent service from Tri-City Subaru. Superb Staff. They are always helpful. More

by jim04090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis, Robert Arthur
Feb 18, 2022 -

Tri-City Subaru responded

Thanks so much for taking a moment to let others know what being a guest with Tri-City Subaru is like! We're happy to have you as a customer. Drive safely!

January 26, 2022

Easy in and out. Everything done in very timely manner and all service explained great service More

by Nursejanefuzzywuzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Jan 27, 2022 -

Tri-City Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Tri-City Subaru team. Drive safely, and we hope to see you back again down the road!

January 25, 2022

Your people are seemingly incompenent and always find ways to extra charge when the the customer isnt around More

by Ron.brush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jan 25, 2022 -

Tri-City Subaru responded

We cannot find a record of anyone by this name in our system. Our service team is highly experienced and includes personnel with decades of automotive background, prior technicians, and customer service managers. We absolutely do not complete any work without customer acknowledgment and approval. If you have any questions about this, let me know. Jordan Plante - General Manager - 603-742-3647

January 18, 2022

Staff is wonderful, service is top notch. Highly recommend. 10/10. I tell people to buy here. More

by rks_80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah N., Staff at service desk
Jan 19, 2022 -

Tri-City Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you are so confident in the Tri-City Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

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